Fantastic customer service from Kent and Stowe when my spade broke. Really helpful lady on the end of the phone. Vouchers issued immediately for a replacement. Unfortunately, the courier they use to... See more
Company replied
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Review summary
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Reviews shaping this summary
A replacement pair of new garden shears were made available and shipped to my home promptly and without quibble after providing images of the existing pair which were under guarantee. Hugely impress... See more
Company replied
We bought the capability spade after my partner broke our border spade doing heavy digging in the garden. He loves the capability spade, which is very strong and we think it's excellent value. It is a... See more
Company replied
I love the digging spade but it split and after contacting Kent & Stowe I had a very positive experience and a replacement arrived within 48 hours. I was given gift vouchers for the cost and postag... See more
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Company details
Written by the company
At Kent & Stowe, we believe that exceptional garden tools can create extraordinary things. Our commitment to extraordinary design is evident in every product we create, ensuring that each tool performs brilliantly but is also a beautiful addition to your garden shed. Inspired by the timeless beauty and craftsmanship of British gardening heritage, our tools are designed to meet the needs of today’s gardeners while honouring the expertise of generations past. Each Kent & Stowe tool is crafted with precision, using superior materials to ensure durability, comfort, and performance. From hand-forged stainless steel spades to ergonomically designed secateurs our range of tools are thoughtfully created to make gardening a pleasure. We take pride in our commitment to sustainability and our dedication to supporting gardeners of all skill levels. With Kent & Stowe, you’ll find tools that are not just practical, but a joy to use. With the right tools, extraordinary things are possible.
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4.6
Excellent
429 reviews
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Excellent product
Excellent product - exactly what I was looking for. Competitive price and speedy delivery.
18 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so glad you found exactly what you needed! We appreciate your kind words about our pricing and delivery.
Thanks,
The K&S Team
Customer service and a quality product
Such friendly help . Nothing too much trouble. I wish all customer service was as helpful . Thanks again
14 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad to hear you had such a positive experience with our team. We truly appreciate your kind words!
Thanks,
The K&S Team
Dutch hoe and a shovel.
Bought a Dutch hoe and a shovel,hoe is good quality made from stainless steel and a nice thick handle,the shovel looks ok although the blade doesn't look as heavy duty as my inherited 70 year old shovel which this is replacing,but I'm sure it will see me out.
12 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad to hear you're pleased with the Dutch hoe's quality! We appreciate you choosing our products and hope the shovel serves you well for many years to come.
Thank you for your positive feedback!
The K&S Team
Customer service
Customer service were responsive and polite. Dealt with my product query efficiently. I'm hoping the quality of my new tools are as good as the service!
12 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad our customer service team could assist you efficiently! We're confident our tools will meet your expectations for quality.
Thank you for your kind words!
The K&S Team
Brilliant gardening equipment, long delivery times
Brilliant gardening equipment - cannot fault the quality (and beauty). Unfortunately very long wait on delivery times!
19 March 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy you love our gardening equipment's quality and beauty! We sincerely regret the delivery delay you experienced.
Thanks,
The K&S Team
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad we could help you quickly. Thank you for your positive feedback!
Thanks,
The K&S Team
Delivered on time
Delivered on time.
Strong and sturdy.
Will make our lives a lot easier, less mending and struggling to get up.
18 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear our product arrived on time and is sturdy. We're glad it will make your lives easier!
Thanks,
The K&S Team
It was an easy transaction and very…
It was an easy transaction and very swift response/delivery. Excellent quality products!
19 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you had an easy transaction and swift delivery! We appreciate your kind words about our product quality. Thank you for your feedback.
Thanks,
The K&S Team
Excellent products and service
Very impressed with the set of garden tools I purchased for my young grandson. The design, size and weight are perfect for small hands and the quality outstanding. Well packaged and speedy delivery.
10 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so glad to hear you are impressed with the garden tools for your grandson! It's wonderful that the design, size, and quality are perfect.
We appreciate your kind words about the packaging and delivery.
The K&S Team
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you enjoyed your experience. Thank you for your positive feedback!
Thanks,
The K&S Team
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you enjoyed your experience. We appreciate your positive feedback.
Thanks,
The K&S Team
The gardening tools were great but…
The gardening tools were great but their delivery service was not
14 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you liked the tools. We are sorry the delivery was not great and are working to improve it.
Thanks,
The K&S Team
Excellent service
10 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Thank you for your kind feedback, we’re so pleased to hear you had a great experience.
We’ll be sure to share your comments with the team, and we really appreciate you taking the time to leave a review.
Thanks,
The K&S Team
Easy ordering online.
Easy ordering online.
Quick delivery.
Long handled shears we’re great.
Sturdy and well made.
6 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy you found the online ordering easy and the delivery quick! We're glad our shears are great and well-made.
Thank you for your kind words!
The K&S Team
Reply from Kent & Stowe
Hello
Thank you for taking the time to leave a review!
We're so glad you appreciate our goods and recycled packaging!
Thank you for your kind words.
The K&S Team
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Thank you for your kind feedback, we’re so pleased to hear you had a great experience with our customer service team.
We’ll be sure to share your comments with the team, and we really appreciate you taking the time to leave a review.
Thanks,
The K&S Team
Bought lawn edging iron thinking it was going to be good!
Bought lawn edging iron thinking it was bound to be good, I'm not sure why are all lawn edging device won't actually cut into my lawn without an enormous amount of effort, my old one, bought at a boot sale was brilliant, but eventually had to replace, now am looking for another one which will be more effective than this poorly designed Kent and Stowe edging iron, my other garden tools seem fine though.
29 May 2026
Unprompted review
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Please accept out apologies that you have encountered this issue with one of our Edging Irons.
All of our tools come with a guarantee, ranging from 5 - 20 years, depending on the tool. If any manufacturing faults appear during this time frame, we will look into replacing the item.
Can we please ask that you contact our customer service team with some images of the tool along with your full postal address so that we can look into this for you.
customerservice@kentandstowe.com
Thanks,
The K&s Team
Great product but delivery was…
Great product but delivery was dreadful…delivery took 13 days!!
15 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are truly sorry for the extended delivery time you experienced.
We can see that your order was despatched within 24hours of ordered and we would expect delivery to take place within 48 hours of this point. Your feedback will be passed to our courier team.
Thanks,
The K&S Team
Quality Control
I was impressed with the helpful and calm response to my issue. I had a quality control problem with a broken handle. The responder dealt with the issue with technical understanding. I asked if i could procure a replacement handle but after some back and forth emailing but was pleasantly surprised , once i had sent photos of the item to be offered a replacement in turn. So all good.
8 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so pleased to hear about your positive experience with our team and the resolution of your quality control issue.
Thank you for your kind words!
The K&S Team
Wonderful Customer Service and TOP…
Wonderful Customer Service and TOP quality product. It's not worth wasting time with other stuff - just buy one of these!
14 May 2026
Reply from Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so happy to hear you love our product and service! Thank you for your wonderful feedback and recommendation.
Thanks,
The K&S Team
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