Kegel8 Reviews 

Clear explanation of product & money back guarantee.

Up to now very helpful advice from Kegel8!
Very hopeful I will get some good results

Wonderful to speak to a bright and helpful customer service member. My problem was resolved with ease. All together a very positive experience.

UPDATE: After writing my previous review about not hearing from Kegel8, I found out that they did try to email me back 3 times but for some reason their emails were not reaching me from the uk. They suggested I make an appointment with them for a telephone conversation, which I did. They called me right on time and the lady I spoke with was very nice and knowledgeable and answered all the questions I had about using the Kegel8. So, if someone else doesn't receive answers to their emails, you may be having the problem I did - schedule a call with them. They send reminders every day and called EXACTLY on time.
Worst customer service I have ever worked with. Have written time and time again with no reply. I have questions about how to use this machine and can't get any answers. I have sent emails, I have sent messages on their website - I have heard nothing back. Cannot rate my experience as far as improvement - this is only my second week. I can say though this is certainly not a comfortable experience - but if it ends up working, it will be worth it.

I have had a Kegel8 for 9 years and I will always have one, I’m 46 now and it has been life changing. I first bought one after my second baby as I had internal nerve damage on the left side, there was little intimate sensation and I’ve never looked back, it restored everything! I followed the program and now use it as needed. I recently lost the back part that holds the battery in. I contacted Kegel8 who found a spare one, despite the fact they don’t make my model anymore and sent it to me free of charge! So I can safely say they truly want to help you and their customer service is second to none! Thank you Kegel8 I’m glad I found you. I will be a lifelong customer. X

Made my symptoms worse! Told no able to return as been user even though symptoms have worsened due to this. £100 in the bin thanks to kegal8

Excellent customer service.

They replaced my faulty lead wire & sent it out promptly.

Cannot fault Customer service very quick to respond to any questions I had regarding my purchase of Kegel 8 and is worthy of the 5* I rated very professional and informative. Again thanks Emma for your prompt reply

Very professional customer service. They answer your concerns quickly.

Lauren ; who called me to advise , gave me clear & personal advise tailored for my specific issue with no pressure to purchase which I liked . The call was brief so didn't take up much of my time , but nor was it rushed . I would recommend a call prior to purchasing to ensure good advice . This was already recommend by a friend & I agree its the best way to go .

I've had kegel 8 ultra 20 for 15 weeks now. I'm 42 and wanted it for tightening walls. I have seen no results so far. Came with the gold Pro glide. This stopped working this week. I can see liquid in the wire. And I have cleaned it correctly. I belive this may be due to my own over wetness down below. But not good design. I never liked tge grooves anyway as it can't be cleaned properly. I could see the glue - sealant coming away after a few uses. Considering the price I'm not particularly happy. Also delivery was so slow. Over a week to arrive. I note from other reviews there isn't really a money back guarantee. So 2 days ago I ordered a different probe. I hope this is delivered ASAP. As I have spent this money I intend to keep using it and keep trying to find the benefits. I'm not sure how I contact to solve my issue as the website seems to just have q and a.

I have Alzheimer's and can be slow to understand instructions. Lauren was so patient and helpful in resolving my problem.

Bought item and wanted to return and they are not interested and after too much hassle finally returned item but still waiting for Refund

Good product. Helpful advisors

Customer service and after care support is excellent, I can’t comment on using my device yet, as it’s too soon, but will be back to write one when I’m a bit further down the road.

I had a call back and full details of the program that was best for me, personally.
Great customer service

Easy to order and quick response when asking a question. Great customer service from Lillie. I have not tried the product yet but I believe that if I do need any help or have any problems it will be resolved quickly.

Emma F handled my query and made us smooth and easy throughout!

My order had been marked as delivered by Royal Mail but I hadn’t received it, on raising this, emma took me through the basic procedures and when it was established that the parcel was missing, sent out a replacement straight away. One of the most stress free customer services experiences I’ve ever had. So thank you so much emma!!

Excellent communication and service throughout - thoroughly recommend.

Fast shipping! The Kegel8 took 4 days only, from the UK to arrive at my door here in the USA. They shipped my order on the same day I purchased it. 5 stars for customer service.