Excellent service from everyone at KC Autos, Winsford. They picked my car up from the hire car centre and dropped it back there on completion of accident damage repair looking brand new. A stress free... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First class service from KC autos Knowsley. Car returned in perfect condition but the best thing was the customer service. Nothing was too much and the guy who answers the queries is 10/10. I had a co... See more
Company replied
Really good communication at all times, always polite and dealt with any issues I had even things like ringing the hire car company as they weren’t answering to me. Also car looks amazing, would hopef... See more
Company replied
Got my car back last week after a collision with a lorry, which of course was a very stressful occurrence! The guys at the garage kept me up to date which just made it a lot more personal despite it... See more
Company replied
Company details
Written by the company
KC Autos is a trusted name in UK accident repair, proudly serving drivers and insurers across northwest England. With a strong focus on quality, safety, and service, we deliver expert vehicle repairs using the latest technology and hold several prestige vehicle manufacturer approvals, enabling structural steel and aluminium repairs. Our dedicated team is committed to providing a seamless customer experience—from first contact to vehicle handover—ensuring your car is repaired to the highest standards with minimal disruption. At KC Autos, your satisfaction is our priority.
Lifetime workmanship guarantee
Take a look at this benefit!
Our workmanship comes with a lifetime gaurantee, and we aim to deliver total satisfaction to our customers.
Contact info
Road 3 Winsford Industrial Estate Winsford Cheshire, CW7 3PD, Cheshire, United Kingdom
- 01606 861648
- vinnycavanagh@kcauto.co.uk
- www.kcauto.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was perfect
Everything was perfect, from picking the car up and dropping it off at the stated times. Car was fixed to an excellent standard and cleaned inside out. The only reason I won’t give it 5 stars is because the lady on the phone was rude and I did not like how she spoke to me.
20 May 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your feedback. We’re really pleased you were happy with the collection and delivery service, the quality of the repair, and the valet.
We’re sorry to hear about your experience on the phone though, as that’s not the level of customer service we aim to provide. We appreciate you bringing it to our attention and will take your comments on board.
The KCA team.
Friendly staff was kept up to date with…
Friendly staff was kept up to date with everything
27 April 2026
Reply from KC Autos Accident Repair Centres Ltd
Thanks for the great review! We’re really pleased you found our staff friendly and that you felt kept up to date throughout.
The KCA team.
Reply from KC Autos Accident Repair Centres Ltd
Thanks for the lovely review! We’re glad you found the service quick, helpful and polite. Really appreciate you choosing.
KCA team.
Friendly staff and super efficient with…
Friendly staff and super efficient with no fuss .
Car repair was first class
8 May 2026
Reply from KC Autos Accident Repair Centres Ltd
Thanks so much for the great feedback! We’re really pleased you found the team friendly and efficient, and that you’re happy with the repair.
The KCA team.
Staff are extremely friendly and let me…
Staff are extremely friendly and let me know exactly when my car would be ready, an excellent job was done, the car was repaired to a high standard and the car was thoroughly cleaned, I would highly recommend them as a company
8 May 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you so much for the amazing review! We’re delighted you were happy with the service, repairs, and valeting. Our team really appreciates your kind words and recommendation.
The KCA team.
Reply from KC Autos Accident Repair Centres Ltd
Thanks for the great review! We’re really pleased you felt kept updated throughout and were happy with the repair. Thanks for choosing KC Autos 🚗😊
Car collected as promised
Car collected as promised. Kept informed of progress by phone. Ready a day earlier than originally predicted. Great experience with staff on collection. Car repaired to very high standard. Highly recommend
12 May 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your fantastic review! We’re delighted everything went smoothly from collection to completion and that you felt well informed throughout. It’s great to hear your car was ready early and repaired to such a high standard. We truly appreciate your recommendation and your kind words about the team.
The KC Autos Team
Kept me up to date on the repairs to my…
Kept me up to date on the repairs to my car informed me when work was completed and delivered my car perfectly repaired and cleaned.
20 April 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your kind review! We’re really pleased you felt well updated throughout the repair process and that your car was returned perfectly repaired and cleaned. We truly appreciate your feedback.
The KC Autos Team
Keeping up with progress
Keeping up with progress. Of repair and promise of time to finish
29 April 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your review! We’re really pleased you were kept informed on the progress of the repair and that everything was completed within the promised timeframe. We truly appreciate your feedback.
The KC Autos Team
Thanks Leon, Paul and Steve
A big thank you to Leon, Paul and Steve at KC Autos for their help and professionalism throughout my repair process. They were always friendly, approachable and took the time to explain everything clearly whenever I had questions.
Although there were some delays along the way and the initial courtesy car provided wasn’t suitable for my family’s needs, the team were understanding and worked promptly to help resolve the situation. Their communication and willingness to help definitely made the experience much easier overall.
Really appreciate all of your support - thank you again.
8 May 2026
Unprompted review
Reply from KC Autos Accident Repair Centres Ltd
Thank you so much for your thoughtful review! We’re delighted to hear Leon, Paul and Steve looked after you so well throughout the repair process and that their friendly, professional approach helped make things easier for you. We really appreciate your patience and we’re pleased the team could help resolve everything for you quickly. Your kind words mean a lot to us — thank you again for your support!
The KC Autos Team
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your review! We’re really pleased you were happy with the service from start to finish — we truly appreciate your feedback!
The KC Autos Team
I have just got my car back after KC…
I have just got my car back after KC Autos Stockport have repaired it, all I can say is wow it looks like new, they have done an amazing job. I could track the progress on the repair tracker, the staff were lovely and helpful when I rang for an update. I would definitely recommend KC autos, thank you so much 😊
7 May 2026
Unprompted review
Reply from KC Autos Accident Repair Centres Ltd
Thank you so much for your lovely review! We’re so happy to hear your car looks like new again — comments like “wow” are exactly what we love to hear 😊 It’s great to know the repair tracker helped keep you updated and that the team were friendly and helpful throughout. Your recommendation really means a lot to us.
The KC Autos Team
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your review! We’re really pleased you found our service professional — we truly appreciate your feedback.
The KC Autos Team
STAFF RECEPTIONIST JODIE WAS SO…
STAFF RECEPTIONIST JODIE WAS SO HELPFUL. GAVE ME ALL UPDATED TIME TO TIME. VERY GOOD LISTENING SKILL. ALWAYS HAPPY TO ANSWERS ALL MY QURIES. 100% SATISFIED. VERY GOOD SERVICE. 100% VEHICLE REPAIRED.
5 May 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you so much for your fantastic review! We’re delighted to hear Jodie was so helpful and kept you well updated throughout. It’s great to know you felt fully supported and are 100% satisfied with both the service and the repair — your kind words mean a lot to the team, especially Jodie, who will be delighted with your comments.
The KC Autos Team
Communication was great throughout
Communication was great throughout. I’m really pleased with the work undertaken on my vehicle. Thanks
29 April 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your kind review! We’re really pleased you were happy with the work on your vehicle and that communication was good throughout. We truly appreciate your feedback.
The KC Autos Team
Great communication....great job done…
Great communication....great job done on the car ...would highly recommend
21 April 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your great review! We’re really pleased you were happy with the communication and the work carried out on your car. We truly appreciate your recommendation.
The KC Autos Team
Would highly recommend this company.
Communication was great from start to finish. I was kept informed all the way through the process and was very happy with the customer service whom where very friendly and helpful. My vehicle was repaired in the expected time frame and was delivered back to my local Enterprise for me to collect. My vehicle has been repaired to an excellent standard and I am extremely satisfied with the repairs and the overall service. Would highly recommend this company. Thank you.
30 April 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you so much for your wonderful review! We’re delighted to hear you were kept informed from start to finish and found our team friendly and helpful throughout. It’s great to know everything ran smoothly with the collection and return, and that you’re extremely satisfied with the repairs. We truly appreciate your recommendation — it means a lot to us.
The KC Autos Team
Fantastic communication
Fantastic communication, very friendly staff, added bonus that my car was cleaned inside and out when collected, absolutely reccomend!
29 April 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you so much for your lovely review! We’re really glad you enjoyed the communication and found the team friendly. It’s great to hear the clean was a nice bonus too 😊 We really appreciate your recommendation — it means a lot to us.
The KC Autos Team
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your kind review! We’re really pleased you found our team friendly and helpful. We’d be more than happy to assist you again in the future.
The KC Autos Team
Very polite and helpful and completed…
Very polite and helpful and completed repairs and handed vehicle back a day before estimated and very understandable on circumstances
30 April 2026
Reply from KC Autos Accident Repair Centres Ltd
Thank you for your kind review! We’re really pleased you found our team polite and helpful, and that your vehicle was returned ahead of schedule. We truly appreciate your feedback.
The KC Autos Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.