Katzkin Reviews 

4,110
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the superior craftsmanship and luxurious feel of the leather upholstery, often noting it surpasses factory options. People frequently commend the staff for their professionalism, patience, and helpfulness, guiding them through design choices and ensuring satisfaction. The overall service, including the installation process, is often described as excellent, with many reviewers appreciating the smooth, efficient, and reliable experience. However, some customers were dissatisfied with customer service, reporting unhelpful interactions or feeling that their concerns were not adequately addressed. A few other people also felt that the product quality was mediocre, specifically mentioning issues with cooling systems not working correctly or seats falling apart prematurely.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the quality,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and pleasant... See more

Customer service

Users describe positive interactions with customer service, often highlighting exceptional and awesome... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

The whole process was absolutely amazing. From getting all my questions answered by Amber, to getting a 3D image of what my seat design would look like. Ordering was quick and easy. Amber scheduled t... See more

Company replied

Rated 5 out of 5 stars

I originally found this company at a Jeep event and didn’t think I could afford it. I ended up looking at their selection on site and the amount of customization options were unreal. I ended up speaki... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(4,110)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

Katzkin’s Great Jhon Jerez installer

Katzkin’s installer, Mr. Jhon Jerez, was exceptional. He made certain to protect and enhance the Katzkin brand with his on-time, courteous, expert service. With people like Mr. Jerez on the Katzkin team, we are VERY enthusiastic about recommending the Company.

4 September 2025
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Reply from Katzkin

Hi Dr. Wyatt! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Jhon. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great experience from Quote on to installation.

From the very first conversation with John Farrell for a quote he was very friendly and knowledgeable. He sent me a few ideas while my phone was on speaker and explained everything very well. Today 9/5. Creative Design in Orlando is the certified installer near me. (Also highly recommended by John Farrell). I am blown away with the quality of the new interior. John reccomended new seat foam and that was an excellent reccomendation. Now my 2016 Ram feels brand new again! Financing was also simple no interest. After the sale and before the install I would text John with questions and he would always reply back with answers and happy to assist. Great experience all the way around.

5 September 2025
Unprompted review
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Reply from Katzkin

Hi Jason! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) New foaming was a fantastic choice. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame my installer was very… very professional and friendly.

Juan Adame my installer was very professional and clean. Looks like I have a new truck. He came and worked really hard. Had to take the seat to his house to put in foam which is above and beyond he fixed my passenger seat, which of course is more beat up than anything. I would highly recommend one the product and Juan they have your vehicles done.!
He also came a week early, which is nice! A real positive experience!

4 September 2025
Unprompted review
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Reply from Katzkin

Hi Shannon! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame did a great job.

Juan Adame came at his appointed time and did a wonderful job installing my Katzkin seats. They look beautiful!

28 August 2025
Unprompted review
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Reply from Katzkin

Hi Greta! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

This is my third set from here and…

This is my third set from here and there all bad ass this last set is for a 2008 xb and car is being built for car shows im very happy happy with this company and will display them at the shows

12 August 2025
Unprompted review
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Reply from Katzkin

Hi Alan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin is super smooth!!

Katzkin had a smooth process all the way from me designing on the website through to installation. I worked with Roy at Katzkin to design and redesign my seats. He was complimentary, quick to respond, and explained everything thoroughly. The local install went very well also, quick and reliable. I am super satisfied with the whole process and very happy about my new Wrangler seats. They make me smile every day.

28 July 2025
Unprompted review
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Reply from Katzkin

Hi Alex! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Excellent in every aspect

The quality of the leather is excellent but the sales consultant/advisor is even better. Chantel Santos helped me in every aspect of the purchase from the design of the seat and picking out of the quality of leather to the perforation and color of the stitching.
Purchase could not have gone better.

25 August 2025
Unprompted review
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Reply from Katzkin

Hi Larry! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Ask for Rose

Ask for Rose! She is awesome. Extremely helpful and always gets back to you super fast! She relates to you and is very easy to talk to! Loved my experience with her!!! She is an asset to that company!

23 August 2025
Unprompted review
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Reply from Katzkin

Hi Kara! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Exceeded Expectations

The quality of my leather seats is incredible. They look perfectly aligned to the seat, and are supple to the touch. The stitching detail and the barracuda inserts is impeccable. Worth every single penny. I’m in love with my new interior and it really put the finishing touch on my automobile.

22 August 2025
Unprompted review
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Reply from Katzkin

Hi Alexander! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I'm extremely happy with my new Katzkin…

I'm extremely happy with my new Katzkin seats. The staff was really helpful with the decision process and responded promptly. They were done on time and delivered exactly when promised.

11 August 2025
Unprompted review
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Reply from Katzkin

Hi Ryan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Perfect!

Love my Katzkin seat covers. Perfectly installed and it really matched my truck. Thank you!!!

12 August 2025
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Reply from Katzkin

Hi Christian! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Shop Katzkin now for best customer experience and value

Rose provided best customer service and because of her positive attitude it was a very delightful experience. I used to buy leather for a car and pay thousands in car dealership upgrades, but with Katzkin I get a better quality product and save thousands from leather upgrade fees.

20 August 2025
Unprompted review
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Reply from Katzkin

Hi Frank! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

You won’t be disappointed

I initially found Katzkin while looking for seat covers for my new truck with cloth seats. I didn’t realize when I requested a quote that Katzkin was a full reupholstering of the seats. I got a call from Lee regarding my quote and I thought it was going to be super expensive. Turns out, it’s more affordable than getting the upgrade from the dealer. Lee made the entire process smooth from start to finish. He never tried to pressure me into a sale and answered all of my questions. They were even able to add my logo to the headrests which has gotten a really positive response from everyone I’ve shown it to so far. The local, certified installer they sent me to was just as professional and did a great job on the install. I highly recommend Katzkin!

18 August 2025
Unprompted review
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Reply from Katzkin

Hi Robert! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Leather is perfect and the working with Katzkin directly was perfect

I love my new two tone leather seats for my '25 Ranger XLT. For me there was no other choice but Katzkin for the leather. I knew I wanted leather for this new truck which came with standard cloth seats. After reaching out to Katzkin, Rose reached back out to me. She was one of the best sales people I have ever worked with for anything. I loathe dealing with any sales person for any type of retail but Rose blew that concept out of the water. Working with her was more like working with a designer which she was. We went over all the options including custom options. I finally settled on a customized look and style for the seats. From the picking of the leather, the scheduling of the installation (they come to you!), and finally the installation, all of the communication from everyone, especially Rose!, was great. Everything felt smooth and I never felt under pressure. I am a lifetime customer at this point.

8 July 2025
Unprompted review
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Reply from Katzkin

Hi Steve! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose. Two tone leather seats are a fantastic choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

READ THIS BEFORE YOU BUY!

From the first phone calls and texts with MELANIE and ROY, I had NOTHING but outstanding service. They both listened well,answered my questions thoroughly, and what I said actually mattered to them. I was NOT just another sale.

I can't speak to the quality of the product yet, because this is my first, and I just got my leather seats installed, so only time will tell. HOWEVER...before I dropped $2k on my seats, you can best believe I researched this company and their product THOROUGHLY. I heard nothing but good things from people who had their Katzkin seats for years, use them daily, and they're holding up great, except for a couple minor shiny spots, which is naturally going to happen after 10 years worth of daily butt-slides.

That said, I'm looking forward to years of use from what I believe to be a top quality product!!

12 August 2025
Unprompted review
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy and Melanie. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Great looks. Very uncomfortable

Here’s the deal. I ordered some seats for my F150 and they look fantastic. No complaints here. Absolutely gorgeous. The issue is the seats are uncomfortable. Because I got a double diamond stitch the seats are too tight and hurt my back to drive. I contacted katzkin and the installer and their solution to remedy this is for me to spend another $1,000 on new seats. So in short before you order something from them make sure you test it out because they will do nothing for you.

13 August 2025
Unprompted review
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Reply from Katzkin

Hi Terry! We’re sorry to hear about this experience. Thank you for sharing your contact information so a trusted member of our team could reach out and address your concerns. Please feel free to reach us at 877-841-2320 if you have any further comments or questions about your interior. Thank you!

Rated 5 out of 5 stars

Very nice looking material highly…

Very nice looking material highly recommend it really makes your vehicle stand out and it looks amazing

7 August 2025
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Reply from Katzkin

Hi Julie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

From the very first phone call

From the very first phone call, our experience was great. No high pressure sales! We got the chance to customize our seat covers exactly with what we wanted. They even offer zero percent interest financing. They scheduled our install with an amazing company. The seats look amazing. Thank you for all your help to make our car look awesome.

6 August 2025
Unprompted review
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Reply from Katzkin

Hi Caroline! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Refuses to ship direct to customer

Refuses to ship direct to customer. They force you to have a "professional" installer for something a chimp could install.

4 August 2025
Unprompted review
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Reply from Katzkin

Hi Endi! We only sell through authorized installation centers that have the tools and equipment necessary for a true factory-fit installation. Their specialized training also ensures the proper handling of your seats, including all associated electronics and air bag safety systems. Also, the price of installation is included in the cost of the seats. Please give us a call at 877-811-8840 with any more questions about this - thanks!

Rated 5 out of 5 stars

Katzkin For The Win!!!

First of all, John Farrell from the Katzkin Design Team Office made the experience great! As a lifelong career salesman myself I can tell when someone is being straight with me. John did a fantastic job explaining the quality of the product, how the installation processes worked and spent as much time as I needed helping me pick a design. The installer, Auto Trim Restyling in Manchester MO did an excellent and quick job with the install. I am beyond pleased at the look/quality and above all the price! The Ford Lariat package was $21,000 and the factory seats are “vegan leather”. For barely more than 10% of that difference I got a much better looking and MUCH better quality seating solution

29 July 2025
Unprompted review
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Reply from Katzkin

Hi Michael! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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