Katzkin Reviews 

4,113
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting the beautiful appearance and superior craftsmanship of the leather seats, often exceeding factory standards. Many consumers highlight the outstanding customer service and the helpful, patient, and knowledgeable staff who guide them through the design process, ensuring a smooth and satisfying experience. However, some customers noted concerns regarding product durability, with instances of seats beginning to separate or materials falling apart after a few years. A few people also felt that customer service was unhelpful or unresponsive, leading to dissatisfaction with their inquiries.

What people talk about most

Product

Consumers find product to be positive, with many expressing extreme happiness and satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, often describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

We worked with Alfredo on our purchase for our 2026 Bronco Heritage! He was absolutely fantastic! He was knowledgeable, kind and very patient with us. We couldn’t make our minds up on the design an... See more

Company replied

Rated 5 out of 5 stars

On Tuesday, I found the driver's side back seat beginning to separate. I called Katzskin's warranty department and spoke with Ms. Veronica! I submitted the photo's to Ms. Veronica to start the proces... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,113)

143 reviews in the last 12 months

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Rated 2 out of 5 stars

Multiple Attempts

Initial installment was not satisfactory and the dealership had to escalate to a supervisor to return to have fixed. Had to wait extra days to get vehicle back due to this issue. Leather not as tight as if it came from manufacturer but overall looks good after second attempt.

7 May 2025
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Reply from Katzkin

Hi Chris! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

2019 Ram 1500 Classic leather interior

Fantastic new look for my Ram 1500 interior. I'm super satisfied with Katzkin and their leather product!

9 May 2025
Unprompted review
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Reply from Katzkin

Hi Brian! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 3 out of 5 stars

2010 gold Mustang a daily driver with a kick — leather interior

The color selection was very important to me because my car is gold and the base interior is dark brown using the maze and mahogany was an ideal combination. The installer in Columbus is well known as a quality company. The work that was done was very professional and complete. I look forward to enjoying this in my daily driver for several years.

18 March 2025
Unprompted review
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Reply from Katzkin

Hi Joe! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 3 out of 5 stars

No puedo entrar en la página no sé qué…

No puedo entrar en la página no sé qué pasa

13 May 2025
Unprompted review
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Reply from Katzkin

Hi Brayan! We're sorry that you're having trouble with our website. Kindly refresh your browser and try again at a time of your convenience (https://katzkin.com/) Alternatively, feel free to call us at 877-811-8840 with any questions - thanks!

Rated 5 out of 5 stars

Amazing transformation

I was tired of the boring, black, soft tex seats in my 2022 RAV4 XSE. I spoke to Jan at Katzkin. Jan was the most knowledgeable, friendly, and professional person I could imagine. I now have a vibrant, RED Leather interior, of the most amazing material. I could not be happier. I highly recommend Katzkin.

5 May 2025
Unprompted review
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Reply from Katzkin

Hi Ed! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Jan. Red is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

No contact on claim

No contact on claim

6 May 2025
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Reply from Katzkin

Hi Jerry! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

This is our third experience with…

This is our third experience with Katzkin leather and each time we have been delighted with the results.

30 April 2025
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Reply from Katzkin

Hi Bob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Glad to know this is your third time with us! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Money well spent

I was pleasantly surprised and please with my order. I can’t say enough about this great purchase that I made.

7 May 2025
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. I asked three times for the name of the shop they intended to use. They said they would let me know after the charge, if I had any issues with who they selected they would give me a refund. I didn’t care for any of the shop options and asked for a refund. I was then called by yet another (4th) person trying to convince me not to cancel. I continued to ask to cancel because I didn’t want my vehicle in a poor service shop. Then when further pressing for a refund it’s now a matter of several days.

7 May 2025
Unprompted review
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Reply from Katzkin

Hi Eric! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Great Customer Service!

I had a few questions on there interiors for my zl1, supra & CT5-V since i didn’t see them as an option on the website. I got all of my questions answered, mind you i called at 7:00pm est!!! Definitely great customer service and good interior as well have yellow interior on my 10th gen civic and it looks amazing!

6 May 2025
Unprompted review
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Reply from Katzkin

Hi Marcus! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The seats turned out beautifully

(Edited to add: Katzkin has had such great follow through in communicating with me regarding my experience. Impressed with their compassion and customer service.) The seats turned out beautifully! Quality work and beautiful product. The Katzkin team and the installers were both easy to get in touch with. The only thing I (originally) downgraded for, was that there were a couple communication errors between the installers and Katzkin. Because of this, I ended up having to make multiple trips to get my install completed. This was 1 hour and 15 mins one way for me, so in total, I had 5 hours (more because traffic) to get the install done. Also, one of the last parts of the install was done in the incorrect color. I am confident Katzkin would have rectified this, but I was happy with the result and decided to keep it as is. Plus, I really did not want another few days without my car and 2.5 more hours of travel time. If the process could have been completed correctly in one trip, I would have definitely given 5 stars. The interior and product are amazing. Also, the communication between Katzkin and I was always very quick and easy.

29 April 2025
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Reply from Katzkin

Hi Amanda! Thank you for writing a review - and for your kind words about the quality of your new interior. We're thrilled to hear that you're happy with the final result and that communication with us was smooth throughout.

We sincerely regret the inconvenience caused by the additional trips and the mix-up during the install. While we strive for a seamless process from start to finish, we understand how valuable your time is and truly appreciate your patience and flexibility. Your feedback helps us improve, and we’re using it to strengthen communication across all teams involved.

Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Results are awesome

Easy to work with, was able to get exactly what I was looking for. Customer service help with warranty.
I love my seats and so does everyone who sees them.

30 April 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Will! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I was truly impressed with the whole Process.

I was truly impressed with the whole process. From buying the product to the installation I was treated with courtesy and respect. The installation was superior and the facility was clean and organized. I truly enjoyed my experience with Katzkin and would 110% recommend them.

29 April 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Thank you for writing a review, Ronald! We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great commination thru the process of…

Great commination thru the process of selecting and ordering the product. Seat came out great and everything was completed faster than expected

7 August 2024
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Charlie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Seats Look Amazing!

Super professional sales & installation, great price & my truck seats came out better looking than if they had been factory installed!

19 April 2025
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Reply from Katzkin

Hi TC! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

After searching all over for a…

After searching all over for a replacement drivers seat bottom cover, No one had one, and the dealer was no help is finding one either. I called Katzkin and what a wonderful experience it was. I had my entire interior replaced in leather, and I love it. It looks great. Hat's off to Josh at Trim Tech in Albany Ga. Brother, you did a fantastic job. I highly recommend Katzkin covers and to put the icing on the cake, have Trim Tech install them

21 April 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Don! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Josh. Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great looking product

Great looking product. Feels like quality

17 April 2025
Katzkin logo

Reply from Katzkin

Hi Frank! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Best product and customer service

Best product and customer service. I have had these covers in my every day truck for the last 3 years in the Florida heat . They last they look great and Katzkin stands behind their products every time . Thank you for the best product and customer service !

17 April 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Anthony! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 2 out of 5 stars

Nothing but DISSPPOINTMENT

First off, I want to say, that I don't know if it's the quality of the product or the installers but since Katzkin forces the installation location, it's all on them. I had their real leather covers installed in my 2018 F250. Immediately after installation (same day) I noticed that the leather was very loose in certain areas. I called and was told it needs to cure for 6-8 weeks and to call back....which I did. They sent a replacement set which was installed today (04/16/2025). Upon inspecting I raised the issue to the installer that it was still pinched and loose in certain areas on the front seats. They directed me to contact Katzkin, which I did and was told I would get a call back tomorrow. I saw a lot of great reviews prior to purchasing and decided to invest in a quality product. It has been nothing but disappointment. I will say that the ladies at Katzkin are a pleasure to deal with but, $3200 for a "true factory fit" that has fallen short drastically, is extremely disappointing. If I had the original cloth, I would pull this subpar product out and send it back, but now I'm stuck with disappointment everytime I get into my truck. There is nothing that resembles a "true factory fit" about these covers in my experience.

16 April 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! We’re sorry to hear about this experience and would like to address the issue you’re having. May we kindly request your contact details, so that we can reach out and get this sorted asap? Alternatively, please give us a call at 877-841-2320? Thank you and we look forward to finding a solution.

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