Kallati Jewelry Reviews 

135
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the beautiful and unique jewelry designs, often highlighting the outstanding quality and fast shipping. Reviewers frequently commend the excellent customer service, describing staff as helpful, friendly, and understanding. However, some customers noted significant issues with incorrect or wrong items being sent, sometimes repeatedly. Others found customer service poor or non-existent, leading to frustration with unresolved problems and lack of communication. Additionally, some experienced long delays in receiving orders, or found product quality unsatisfactory, citing issues like scuffed stones or uncomfortable designs.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many praising the beauty and design of items, such as... See more

Customer service

People report ambiguous experiences with customer service, with many praising individuals like staff members... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers expressing... See more

Order

Customers had ambiguous experiences with their orders, with some expressing happiness after ordering favorite... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would of given a 5,but their correspondence could use work Ordered 2 pieces, the necklace came very quickly. The earrings which was ordered before the necklace, there was nothing. No corresponde... See more

Rated 5 out of 5 stars

I bought my wife a Kallati necklace onboard our cruise as a surprise, and it was a huge hit. The staff helped me choose something timeless, and when she opened it she was genuinely speechless. She’s w... See more

Rated 5 out of 5 stars

I have been working with Tyler and Mo in online sales and customer service for approximately 6 months now. They have been absolutely phenomenal, informative, helpful and friendly. I feel like they ar... See more

Rated 5 out of 5 stars

Mo and Tyler are the two people I dealt with. Mo is in customer service and she was simply phenomenal. Very good communication and very friendly. She helped me so much! Tyler is in online sales and he... See more


Company details

  1. Jewelry Designer

Written by the company

An International Jewelry Legacy. The KALLATI family designs legacy quality jewlery for elevated style.


Contact info

3.5

Average

TrustScore 3.5 out of 5

135 reviews

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3.5

All reviews

(135)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful gemstones

I had been looking for apink sapphire ring to replace the one I lost and found a beautiful pink sapphire ring in a heart shape with beautiful diamonds around it. Absolutely gorgeous and even more beautiful than the one I had lost.

27 August 2020
Unprompted review
Rated 5 out of 5 stars

I placed an order for a necklace and I…

I placed an order for a necklace and I thought it was complete but then I got a notice that I left some information out (my phone #). So I started over with my order, entering my credit card information,etc. Kallati confirmed my order. I didn't realize that I had placed two orders for the same necklace until I received two necklaces (only 1 order was confirmed) So I contacted Kallati and told them I needed to return one. So they sent me a return label which I did right away and was credited for the extra necklace. Thanks so much for the speed of the turn around in the mix up.

Marcia Podgurski

27 August 2020
Unprompted review
Show reviews in all languages. (135 reviews)

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