Really happy with my purchase from Kakashookahs! The Bigg Ice Rockz Steam Stones in Ice Apple and Apple Fig both deliver a smooth, flavorful smoke without any nicotine. Great for long, relaxing sess... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service was spot on - quick and efficient transaction. Everything was well packaged and the sweets were a nice touch (which my little ones enjoyed at my expense). Also found the online web cha... See more
The products are good and well priced. But the service wasn't good at all. Ordered a pro bundle with my cosmo bowl which should come with the HMD and a grommet, but at first only the bowl came. Afte... See more
I'm talking from my own experience,as been using this online shop for couple of years now. You will never be disappointed using this hookah online shop. The guy is not just a seller, but an actual ve... See more
Company details
Written by the company
We are shisha and hookah retailer as wholesaler. We stock products from all over the world, including Russia, The USA and Germany. We also offer several brands of shisha tobacco in both blonde and dark varieties. We also offer the service of ordering in products from 1 piece to pallets. We stock everything shisha related from pipes to bowl, charcoal and foil. Literally everything and anything you may need to buy your first shisha pipe or add a rare piece to your collection, or just replenish supplies. We are the distributors for several brands such as Alpaca, Shaman Charcoal, Hookah John, Union Hookah and Alpha Hookah to name a few. We offer same day deliver within London and next service within the UK with free shipping over £100 on retail orders. You are also welcome to collect your order from our warehouse based in North West London. We also offer worldwide shipping with all most of the EU being free shipping with orders over £100 also. We also send all EU orders Duty and Tax paid, so you don't need to worry about paying anything extra when it is delivered to you. Please contact us via any of our social media platforms or by email at Orders@kakashookahs.com
Contact info
First Floor Silver Box House, Magnet House, East Lane Business Park,, HA9 7NG, London, United Kingdom
- 0333 050 8593
- orders@kakashookahs.com
- www.kakashookahs.com
4.3
Excellent
222 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Got some bowls to Sweden
Got some bowls to Sweden. i was honestly worried if they would survive the way, but the guys at kakashookahs made a great job packing them. Sincerly, very greatful to you guys, keep up the good work! I will definately order from them again!
13 June 2022
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Good place to deal with
Nice and fast response time good packaging with care and good delivery time thanks.
25 May 2022
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Always amazing service at the best…
Always amazing service at the best prices. Great range of quality products ⭐️⭐️⭐️⭐️⭐️
28 April 2022
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Kakas always delivers and does it…
Kakas always delivers and does it efficiently without hassle.
16 April 2022
Reply from Kakashookahs
Thanks for the 5⭐️ review!
I bought an Alpaca Shisha bowl from…
I bought an Alpaca Shisha bowl from here, it arrived super quick and it was worth it. Great service
13 April 2022
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Brilliant every time
Great pricing, fast delivery, and when i put the wrong address info into my checkout screen i received and email the same day to confirm the correct details so very quick and freindly correspondence
My new go to store for all things hookah!
I have since made multiple orders from kakashookah, and each time has been just as easy and fast
12 April 2022
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Brilliant service always fast service…
Brilliant service always fast service and always best of quality
11 April 2022
Reply from Kakashookahs
Thanks for the 5⭐️ review!
Good but lower points because of support
Good but lower points because of support
I bought a product from them but when needed support they disappeared.
They sent me the wrong product and to ease their work, knowing they are a small business, I offered to not send it back but have only the wrong color sleeve changed, even by paying for it.
Fast forward 4 month, they stopped answering my emails. This is not professional at all.
Edit: they finally replied and after 5 months they fixed the issue, still I think they can improve on support and I hope they will do. Will consider buying again from them since they are a small business
4 April 2022
Unprompted review
Reply from Kakashookahs
Thanks for the feedback
Amazing Service & Great Products
Brought the Maklaud hookah from here and I love it! Been speaking with Kasim as the item didn't have the mouthpiece but he assured it will be sent to my location. Great service from him.
14 March 2022
Approved Hookah Vendor
I'm a UK based hookah enthusiast and I'm often asked who I'd recommended sourcing from. Kakas Hookahs is certainly a vendor that I approve and swear by. The owner is inherently passionate about this hobby, and stocks a wide range of high quality products at good prices. They often run promotions with great discounts, and also have 10% discount codes as standard. If you are uncertain about what product to get, Kakas will endeavour to learn about your preferences and objectively recommend what to source, weather it's a budget item or a high end product.
10 March 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.