K9connectables Reviews 47

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their innovative design and effectiveness in keeping dogs entertained and mentally stimulated. Many highlight the durability of the toys, especially for strong chewers, and appreciate the versatility that allows for varying challenge levels. The customer service is frequently described as exceptional, with people noting quick, helpful, and friendly responses to their inquiries. However, some people were dissatisfied with the product's quality, reporting that certain toys broke quickly or did not function as advertised, with treats falling out too easily. A few other people also felt that the customer service was poor, mentioning ignored explanations or slow responses.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the toys' durability and... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the outstanding durability and thoughtful... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the exceptional communication... See more

Based on these reviews

Rated 4 out of 5 stars

We love the K9 connectables and have just purchased more for Christmas. They work well individually, or connected for a greater challenge.

Rated 4 out of 5 stars

Bought for my puppy, and the dentist gentle toy started to break within literally 10 minutes of her gnawing at it. The tuff toothie one, however was really good, and my dog loves them. So, I whats... See more

Rated 5 out of 5 stars

I’m a dog trainer and I always recommend this product to clients . Really innovative design , strong and sturdy and the dogs love them . Canine enrichment is so important and chewing and licking reall... See more

Rated 5 out of 5 stars

I had an excellent experience with K9 connectables & the retailer Barks & Bubbles. My Mali broke his elbow. 8 weeks of significant movement restriction. I have invested in the K9 connection pack unfor... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

K9Connectables creates clever connectable dog toys and treats that challenge, reward and calm your dog’s natural instincts. Designed in Ireland by an industrial designer and inspired by a toy-destroying Labrador, our patented system lets you fill, connect and customise puzzles to suit your dog’s play style, chewing strength and experience level. From gentle chewers to power chewers, K9Connectables help reduce boredom, anxiety and destructive behaviour by turning mealtimes and treat times into fun, engaging brain games. We’re a small, dog-obsessed team committed to safety, quality materials and happy, tired dogs.


Contact info

3.9

Great

TrustScore 4 out of 5

47 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bought a bundle that was recommended…

Bought a bundle that was recommended for chewers, less than 24 hours later . Item was chewed through . Emailed company April 2nd no reply, what's app company and was told it would be looked into ....... Still no further update.....

Don't waste your money

27 March 2026
Unprompted review
Rated 1 out of 5 stars

I purchased the Pro Chewers Bundle…

I purchased the Pro Chewers Bundle Medium Dogs 12-29kg. Very dissappointed, the treat which came with the chew toy does not stay in the toy. They just fall out immedately so the dog does not ahve to do any work? Litteray the toy does not do what it is made to do. I have also emailed them 3 times and they have not bother to reply to me or try the help / refund me.
Order invoice #12350

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor Product and Customer Service

Two of the main selling points for these toys is the bone shaped treats fitting into the bone shaped indentations in the toys and Sandy's guarantee to make it right if something isn't to satisfaction.

My experience is that the treats are too small and just fall straight out of the indentations so the toys are pointless on that front.

I emailed the company, giving them the benefit of the doubt that perhaps I'd received treats that hadn't been manufactured correctly. I received a response asking me to check I had received the correct size treats. I confirmed that I had. Since then I have not had a response despite chasing.

It's really disappointing as the concept is great but the execution and customer service are poor.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic. My dog loves these puzzles. Pretty much destroyed the Yes stick and the dentist but shes a very determined chewer. Keeps her amused for ages. Loves the tasty bone shape treats. I wish they were slightly less expensive treats. I put ordinary treats inside them as well. Great product

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the Pro Chewers bundle and it is worth every penny. I'll be adding on we each month

I purchased the Pro Chewers bundle and the brain teaser both in L as he's a golden retriever who destroys everything. This has been the best toys I have purchased. He takes a while to get treats out and he naps afterwards but I never leave them out when I'm not around as with anything with dogs. Read some stories of the dogs destroying them. That can happen with anything that's left for a bored dog.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Great product, great experience!

The website is clear and attractive. Advice is easy to get, timely and useful. Customer service was great, polite, helpful and didn’t make me feel like an idiot for ordering the wrong size.
Bought the pro-chewer bundle in advance of collecting my springer pup. It arrived in timely fashion and on seeing it, we decided to save it for Christmas and make do with something a little smaller for a week or so.
Now 10 weeks old, Maggie LOVES the variety this offers coupled with the familiarity or it being the same pieces. It is saving our hands and feet a lot of punishment when she engages her Dino-mode!

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding products

The level of communication has been exceptional. When we encountered an issue, the company demonstrated remarkable dedication to ensuring our satisfaction with both the products and the service, despite it not being their fault.

I have a 14-month-old Labrador Retriever who tends to destroy her toys quickly. However, these toys have lasted well, and she enjoys playing with them while engaging with the various challenge levels. The enrichment they provide has been very beneficial in helping her adapt to the recent changes in her routine due to the time of year.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

HAPPY PUPPY - HAPPY MAM

So far so good. Bought the Ultimate Enrichment Bundle for my 6 month old Mali. Trying to keep most of them for Christmas but he absolutely loves the blue brain teaser. It’s kept him occupied for ages and if you know Malis very rarely are they still!!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

K9Connectables

I’ve been using K9Connectables for a while now, and they’ve genuinely transformed playtime and downtime for my dog. The quality of the toys is outstanding — durable, thoughtfully designed, and clearly created with real understanding of how dogs think and behave.
Their support desk is outstanding and resolved an issue I had immediately - thanks guys.
Best wishes

1 December 2025
Unprompted review
Rated 5 out of 5 stars

We run a small dog minding and walking…

We run a small dog minding and walking service, and K9connectables has been a game-changer for us. Their toys are a huge hit with all the dogs—especially the more destructive ones who usually tear through everything. These toys keep them entertained and happy, which makes our job so much easier.

On top of that, the customer service has been fantastic. They went above and beyond , which really helps a small business like ours. It’s rare to find a company that combines great products with genuine care for their customers, but K9connectables does exactly that.

Highly recommend them to anyone looking for durable, fun toys for their pets. Thank you again, K9connectables!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, fast delivery. Got on to the company with a question got a friendly, quick and extremely helpful response. Have purchased more items since and will continue to purchase items for my pet. Can’t recommend enough.

12 December 2025
Unprompted review
Rated 4 out of 5 stars

1st one broke but customer service was goos

Bought for my puppy, and the dentist gentle toy started to break within literally 10 minutes of her gnawing at it.
The tuff toothie one, however was really good, and my dog loves them.
So, I whatsapped the customer service team and they were really quick to respond and offered me a replacement of the tougher rubber one which I appreciated.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with our k9…

Really pleased with our k9 connectables. We did have an issue thag my dog very quickly was able to break open one bit (the ball). When I contacted them about this they provided a voucher to replace with a different connection more suitable for my dog). We now have a different connector bit which is working
A food puzzle type toy my dog doesn’t finish in under 5 minutes and which enjoys persisting with.

Great product and exemplary customer service. Highly recommend

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with K9…

I had an excellent experience with K9 connectables & the retailer Barks & Bubbles. My Mali broke his elbow. 8 weeks of significant movement restriction. I have invested in the K9 connection pack unfortunately lasted a day 🫣. I reached out to K9C they informed me that there actually is a pro version for dogs with a stronger bite force. They offed to credit the retailer and the retailer transferred this to me, so I could get my Pro products. Absolutely Amazing customer service needless to say that I will buy tones more of add on’s and toys 🧸 we still have a long way of recovering ❤️‍🩹

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Love our K9s!

My dog Larry has always loved his k9 connectables - and we love how we can fill them with treats that keep him occupied for hours at a time!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Christmas day sorted

Big chewers in this house and always satisfied. My dogs have loved K9 connectables over the years, always top of their Christmas List. Thanks K9C for the prompt delivery, they're wrapped and ready to go for Xmas day.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Very happy pup and owner

ordered the brain box bundle, our whippet is thrilled with the product hours of entertainment for him. Customer service is exceptional also dealt with James very quick to respond and of excellent help. Will definitely be ordering again!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant high quality toys

Ordered some of the toys, they were shipped promptly and they are SUCH a hit with my dog. She loves them! I put her food in them and sometimes I smear peanut butter or yogurt on the outside. They wash really well (even when they were half buried in the garden for a few days...). We got some a few years ago that are still in great nick, we just wanted to get some more of the different styles. All of the toys are brilliant, and so useful for occupying our dog when guests call over or we need to have a Zoom call for work! 10/10 Worth the price!

9 November 2025
Unprompted review
Rated 5 out of 5 stars

We love K9 connectables

We love K9 connectables for our spaniel. It’s great how you can use just some of the connections or all of them depending on how difficult you want it to be for your dog. Keeps ours busy trying to get to the food or biscuits we use with this product. I would highly recommend

9 November 2025
Unprompted review

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