Great customer service! I bought a pair of climbing shoes (womens sportiva muira) that were already the cheapest that I could find. When they went to pack my order and found a minor aesthetic issue (s... See more
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Get great prices on the best quality range of hiking gear, camping gear & climbing gear at K2. Shop online for trusted outdoor gear brands today.
Contact info
Wickham Street 140, 4006, Fortitude Valley, Australia
- (07) 3854 1340
- web@k2.com.au
- www.k2.com.au
Hasn’t replied to negative reviews
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Excellent customer service
Excellent customer service. Great communication. Item arrived promptly and exactly as described.
Absolutely amazing customer service
Absolutely amazing customer service - I cannot fault the speed and consistency of service, over the years I have purchased from K2 Base Camp.
Perfect shoes, great for everyday walking - slip-resistant, waterproof, and offer good supportText message alerts are really…
Text message alerts are really innovative and make it easier to stay on top of things
The customer service is excellent
The customer service is excellent right from ordering to delivery. Was in constant contact with delivery information.
Good price quick interstate delivery
Good price quick interstate delivery
Item delivered on time and for a good…
Item delivered on time and for a good price
Promised delivery times weren't met so…
Promised delivery times weren't met so I had to buy them again at a physical store before our weekend away. I'm out of pocket from the experience so won't be shopping there again.
Their knowledge of equipment and…
Their knowledge of equipment and experience in adventure travel helped immensely in preparing for our Nepal expedition.
Great service
Great service - great communication about delivery - I will buy from K2 again
Great service
Great service, quick free delivery. Shoes were accurate size / equal to trainer size
Super fast despatch and delivery
Product was exactly as expected
Product was exactly as expected. Shipping to NZ was very fast!
communication was excellent and package…
communication was excellent and package arrived as stated
Easy, superfast and efficient
Ease of order, text/email updates every step of the way after ordering, super fast delivery. Excellent so definitely will buy again :)
Website not current but phone support great.…
Great personalised service when I made phone contact. Unfortunately, the online purchase was for an item listed as 'in stock' but actually wasn't. Replacement product negotiated over the phone but was a lesser second choice when it came to repair trying to be effected.
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