K12 - Digital Academy of Florida Reviews 

54
TrustScore 3.5 out of 5

3.6

9143 Philips Hwy, Suite 590, 32256 Jacksonville, FL, US


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Rated 4 out of 5 stars

K-12 is a great school! Families have flexibility in their schedule, there are live class sessions however they can be done on the road with wifi connection or ask you teacher to allow the student to... See more

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Rated 5 out of 5 stars

My son did his whole High School years with K12. All in all I was very grateful for them. The professor's were always in touch and always reached out with any concerns. Many activities were provided i... See more

Company replied

Rated 5 out of 5 stars

DAOF has been a total game changer for my special needs child. In our local school district(Putnam) there is absolutely no safe, suitable classroom for her individual needs, so I am grateful there are... See more

Company replied

Rated 5 out of 5 stars

As a mother of a special needs child this has been a great experience for me as well for him. If safety ever been a problem this virtual school make learning easy and accessible for the conform of hom... See more

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Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

About K12 - Digital Academy of Florida

Written by the company

For more than 25 years, K12 has been a trusted leader in online education. We support students from pre-K through 12th grade with a flexible, accredited online learning experience that fits the way families live and learn today.

Our award-winning curriculum is built specifically for online learners, combining academic excellence with real-world readiness.

When you choose a K12-powered school for your child, you’re getting more than just a curriculum—you’re joining a community. Students benefit from built-in tutoring, career and college prep services, and opportunities to connect and grow through clubs, competitions, and enrichment programs.

Contact info

  • 9143 Philips Hwy, Suite 590, 32256, Jacksonville, FL, United States

  • 855-779-8758

3.6

Average

TrustScore 3.5 out of 5

54 reviews

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3.6

All reviews

(54)

1,946 reviews in the last 12 months

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Rated 1 out of 5 stars

This Isn’t Education—It’s Checking Boxes

I have held off on writing this review because, honestly, I felt like it was ultimately a waste of time. But I have reached my breaking point, and I genuinely hope my experience helps another parent make an informed decision about whether DAOF/K12 is the right choice for their child.

We have been part of the K12 family since Grade 1, back in 2021. After being with the program for this many years, I feel like I have given it more than enough time and opportunity. We have dealt with homeroom teacher changes right when students are finally getting settled into some sense of normalcy, along with technical issues that are absolutely insane. Every single day since the start of this school year, I have received either a phone call or multiple emails advising me of some type of technical glitch. Keep in mind, these updates are usually coming AFTER we have already discovered the problem ourselves and decided to wait for an update. At this point, I can practically set my clock by it.

Now we are in 6th grade—middle school—and you would think that after being in the program for this long, things would be different. They aren't. Instead, there is now a new process for recording attendance that is, quite frankly, stupid and backward. A student can be present for the entire class, actively participating, responding in the chat, completing the required checkpoints, and doing everything they are supposed to do. Yet, if their camera fails for whatever reason, they can still be marked absent. According to the requirements, students must be on camera and actively participate in the checkpoints in order to be marked present. So if a student is actively participating, engaging in the chat, completing the checkpoints, and the ONLY issue is that their camera fails because of a technical problem, how does it make sense to mark that student absent? There is zero accountability for the lapses in the system.

I have now installed a camera facing my child's computer so that I have evidence that she is actually sitting there, attending class, and participating when the system says otherwise. Think about that. I should not have to install a camera in my own home to document that my child is attending school, but that is where this has taken me. I no longer feel that I can rely on the school's system to accurately document whether my child was actually present.

And unfortunately, attendance is not the only issue. I saw someone refer to this as the "broke version of public school," and I honestly cannot disagree. The problem is the pace and the lack of meaningful instruction. It feels like the focus is on moving through the curriculum rather than making sure students actually understand what they are being taught. Imagine starting a syllabus and discovering that you have already completed a quarter of it. How is that humanly possible when the material is supposed to be taught, understood, practiced, and learned? You cannot introduce something completely new to a child, rush through it in a week, give them an assessment, and then move on to something else and honestly call that learning. If I am going to have to teach my child after she has already spent an entire school day in front of a computer, then I may as well figure out how to get her into a homeschool program. This school is becoming a waste of time.

Then there is the issue of textbooks and screen time. My child is now in 6th grade, and there are no traditional textbooks being provided. Everything is digital. I understand that technology is part of education, but as a parent who is actively trying to minimize my child's screen time, being told that printing the digital textbook is "not recommended" is absolutely ridiculous. REALLY? You are putting my child in front of a screen for hours every day and then telling me that printing the material so she can actually read it without another screen is not recommended?

I am also a history fanatic, so when I saw that history was the subject my child was currently working on, I was actually excited. I thought this was something we could really get into together. We are now at the beginning of Week 3. Keep in mind, Week 1 consisted of essentially nothing being taught on this material. Week 2 brought a F.A.S.T. assessment, and now the students have already completed material covering the Sumerians' role in civilization. Are you kidding me? How is a child supposed to genuinely understand the development and significance of an ancient civilization when the material is being rushed through at that pace? This isn't learning. This is checking boxes.

I’m done tolerating DAOF/K12’s technical, attendance, and teaching failures. After years of frustration, I’m reporting them to the Florida DOE. Parents: research carefully; your child’s education is at stake.

31 August 2026
Unprompted review
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We appreciate you sharing your detailed feedback regarding your experience. We understand your frustration with the recurring technical issues. We also acknowledge your concerns about the curriculum's pace, the lack of traditional textbooks, and the approach to subjects like history.

Your insights are invaluable, and we are taking your comments seriously. We are committed to providing a supportive and effective learning environment for all students. Please send an email to us at help@k12.com so that we can learn more about your situation and work towards a resolution.

Rated 1 out of 5 stars

Worst School of All Time

This school is barely even an online school; it's the broke public school of online schools. How do you even achieve that? No flexibility, barely any AP courses, insane amount of assignments, counselors are useless, you have to go to youtube or khan academy to actually learn relevant things, and the content is mostly AI generated. I got an email from my ENGLISH teacher that was AI generated. Are you serious? BTW, that english teacher was horrible. She was nothing but an ultra millennial hypocrite that catered to the unfunny and annoying popular kids. I have genuine hatred for that teacher because not only was she extremely irritating, but she was also passive and treated teaching like a hobby. We mostly learned nothing in her classes, and mind you, it was an honors class.

You don't learn anything at this school. My brother (who is in middle school at DAOF) has failed all of his state in-person tests, and he hasn't been held back once when he should be. No one at this school gets held back at all for some reason, even though the majority of students (especially the younger ones in middle school) fail their state tests. They're very clearly not ready to move up a grade, but they move up anyway.

Many of the students submit AI generated answers and essays, but they get good grades for it and somehow get to graduate or move to the next grade. The teachers don't care if it's AI. The teachers themselves use and support AI. In one of my other honors class, a lot of the content being shown was AI generated. This school is just broke and cheap.

The parents may be leaving good reviews, but as a student, this school is awful and makes me suicidal. If you love your kids, don't bring them here. I'm serious.

22 June 2026
Unprompted review
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

Thank you for sharing your detailed feedback. We are truly sorry to hear about your negative experiences and the profound impact they have had on you. We take your concerns about the curriculum, teacher conduct, and the use of AI very seriously. We are committed to reviewing these issues thoroughly to improve our educational environment for all students. Please send us an email at help@k12.com with further details so we can look into your concerns.

Rated 5 out of 5 stars

My son did his whole High School years…

My son did his whole High School years with K12. All in all I was very grateful for them. The professor's were always in touch and always reached out with any concerns. Many activities were provided in order to keep the kids from being antisocial. Never had an issue receiving or sending back books or necessary things for the school year. I was very happy with the experience.

19 May 2026
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We're so glad to hear about your positive experience with us throughout your son's high school years. It's wonderful that our professors were supportive and that the activities helped keep students engaged. We appreciate your kind words!

Rated 1 out of 5 stars

Do Not Recommend

I highly value my child’s education, and I would not recommend this school to anyone. The Assistant/Principal and teachers lack support, professionalism, and communication skills. This school system does not set your child up for success, providing instead a poor educational environment.

20 January 2026
Unprompted review
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We appreciate your feedback and regret that your child's educational experience has not met your expectations. Please send us an email at help@k12.com so that we can address your concerns. Thank you.

Rated 1 out of 5 stars

I am so disappointed with my recent…

I am so disappointed with my recent experience with K12. I had 3 kids enrolled 2023. Enrollment was fast with no issues. This time around my son has not been approved in over a month. I removed him from traditional school because of numerous reasons. Number 1 reason is we are a displaced family which usually means immediate enrollment. I had all documents requested. Now they are having us wait until the new school semester in January. I had to call several times to get this answer. My enrollment portal did not update with any information until I called.

10 December 2025
Unprompted review
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We truly understand how important this is for you and your family, and we’re so sorry to hear it’s been a challenging experience. Depending on when the application was submitted and your student’s grade level, the final cohort date for the Fall semester may have already passed, and that is likely the reason for the January start date. If you have any questions or need assistance with your son’s application, please feel free to give us a call at 855.848.5851. Our team is always happy to help.

Rated 1 out of 5 stars

Very poor communication

Very poor communication, principal Mr Whitaker never responded once, phone or email. Very disappointing!!

4 December 2025
Unprompted review
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We’re truly sorry to hear about your experience at our school. If you have a moment, we’d love the opportunity to see how we can help or address any concerns you may have.

Please reach out to us at help@k12.com with more details so we can assist you further.

Rated 1 out of 5 stars

Refusal to accommodate

When traditional school isn’t the best option to meet your child’s unique needs, many go to online school thinking that it may offer an individualized learning experience for their child to thrive. Unfortunately, DAOF does not offer any of that. Classes are over filled with 90+ kids in their whole groups and 40-50 in their small groups. When I requested basic accommodations for my child, they were denied even though state laws require them to be accepted. It was very disappointing to receive an email response that the child’s individual needs wouldn’t even be considered. No one would even meet with me to discuss it. It’s a one standard fits all program without any room for unique IEP options available. Their response basically was that if you don’t like it, you should go elsewhere. With the overfilled classes, they don’t care about losing one enrollment and certainly don’t consider each individual child. Even though they claim they will “consider” these concerns for “future” students, they have still refused to address them. Additionally, these are not just my expectations but the experience is below the educational standard and doesn’t comply with state regulations that require them to comply.

6 October 2025
Unprompted review
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We appreciate you bringing your concerns to our attention. It's regrettable that the support and class sizes didn't meet your child's needs or align with your expectations. We're taking your feedback about accommodations and class sizes seriously and will review our processes to improve the experience for all students.

Rated 1 out of 5 stars

No self paced and support is non…

No self paced and support is non existent, 50 kids to a classroom, college style software to navigate last year kids could easily navigate now kids can’t do it themselves (they don’t have that sense of accomplishment now) systems are extremely buggy this year

14 August 2025
Unprompted review
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We appreciate you sharing your experience. We're sorry to hear about the classroom sizes, software navigation issues, and lack of support. We'll address these concerns to improve our services.

Rated 1 out of 5 stars

I am done with this school

I am done with this school. I feel sad because my son has been in this school for 6 year's. Last year was very overwhelming and now this next coming year they are tracking attendance and saying they will suspend your license or send the social worker if they miss 15 day's In one semester. What's the point of homeschooling if your children have to be overwhelmed especially my son that had ADHD, Anxiety and Autism. Bye k12 hello Spark.

16 July 2025
Unprompted review
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

Thank you so much for taking the time to share your thoughts and experiences. We truly appreciate the six years your family has spent with K12, and we recognize the care and commitment you’ve shown in supporting your children's education.

We’re genuinely sorry to hear that the past year has been overwhelming and that the upcoming changes have added to your concerns. We understand that every child’s needs are unique, and we respect your decision to seek an environment that better supports your families well-being and learning style.

Please know that your feedback is incredibly valuable to us. It helps us reflect on how we can better serve families. We wish you and your family all the best as you begin this new chapter, and we hope it brings the support and flexibility you’re looking for.

Rated 3 out of 5 stars

To be honest I felt like this year was…

To be honest I felt like this year was a little lacking wasn't no communication with the homeroom teachers really there was a lot of stuff that was being done by the children that the teachers didn't know about through third party apps not just that anytime you tried to reach out to speak to the teachers You barely got a response it's totally different from the year before when my kids first started with you guys I loved it The homeroom teacher was very informative helpful with the testings helpful with switching classes helpful when the kids were having trouble with their work A lot of these teachers now they don't even give the kids contacts because behind what they're doing so it's assignment but not clarity on the assignment I got multiple emails of children that weren't doing their work because it was easier for the teacher to go go over here and do this and not put context with it You can't teach someone if you're not teaching them Y'all did better last year than you did this year

10 July 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We appreciate you sharing your experience. We're sorry to hear about the communication challenges and lack of clarity in assignments this year. It's disappointing that the support you received wasn't as helpful as the previous year. We'll address this feedback to improve teacher communication and assignment clarity. We will be reaching out.

Rated 5 out of 5 stars

Learning never stops!

The flexibility, resources, and teachers made our experience wonderful. My students received endless learning opportunities to continue learning on the go.

23 December 2024
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We're happy to hear that the flexibility, resources, and teachers contributed to a wonderful experience. It's great your students received endless learning opportunities. Thank you for your positive feedback!

Rated 5 out of 5 stars

The communication

The communication, the interest of my children, and the flexibility.

23 June 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We appreciate you sharing your wonderful experience. We're glad our communication, focus on children, and flexibility worked well for you!

Rated 5 out of 5 stars

My daughter has enjoyed attending DAOF

My daughter has enjoyed attending DAOF. The teachers are very helpful! As her learning coach, I appreciate the updates and ease of communication.

23 May 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We're glad your daughter enjoys our school and we appreciate your kind words. It's great to know the teachers' helpfulness and our communication are beneficial to you as her learning coach. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great school

Great teachers, great school

18 June 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We are happy you had a wonderful experience with our teachers and school. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Best experience ever

Very satisfying program/educational experience. From the quality of literature books to the endless learning opportunities this is by far the best in educational learning. Thank you k12/ DAOF

18 June 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We're immensely delighted to hear you enjoyed the program and found the learning experience rewarding! Thank you for your thoughtful feedback—it truly means a lot to us.

Rated 5 out of 5 stars

My family loves K12

The flexibility available in the schedule. The teachers were always available and willing to help out. I love the constant communication you have with the teachers.

21 January 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

Love to hear this! Thrilled that our school has been a good fit for your family. We appreciate you sharing your experience

Rated 5 out of 5 stars

As a mom of two girls

As a mom of two girls, I sought an educational environment that offered both safety and flexibility one that would allow me to spend quality time with my daughters while ensuring they received a proper education within a supportive community. I'm thrilled to share that K12 has provided just that.

Since enrolling in August 2021, my girls have been flourishing. The personalized learning approach has enabled them to thrive academically and socially. They are not only excelling in their studies but are also developing a love for learning that I hadn't anticipated.

K12's platform has been instrumental in balancing our family's needs with educational goals. The flexibility it offers has allowed us to create a schedule that works for our unique situation, ensuring my daughters receive the attention and education they deserve.

In my opinion, K12 has been a game-changer for our family. My girls are happy, thriving, and striving toward their full potential. I couldn't be more grateful for the positive impact it has had on our lives.

18 June 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We're happy to hear that the educational environment has provided your daughters with safety, flexibility, and a supportive community. It's wonderful to know that the personalized learning approach has enabled them to thrive academically and socially. We appreciate you sharing your experience. Thank you!

Rated 5 out of 5 stars

DAOF has been a total game changer for…

DAOF has been a total game changer for my special needs child. In our local school district(Putnam) there is absolutely no safe, suitable classroom for her individual needs, so I am grateful there are virtual options like K12. The teachers, admin staff, counselors and therapists are all top-notch and my child is thriving!

18 June 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

So awesome to hear! It's wonderful to know that our teachers, staff, counselors, and therapists are meeting your child's needs and helping your kiddo thrive. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Excellence

Excellent program, teachers, and organization.

18 June 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We are delighted to hear you have had such a wonderful experience. We appreciate your positive feedback!

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