Just Cuts Reviews 259

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the friendly and understanding staff who listen to their requests and provide good advice. Several people reported receiving great haircuts that suited their needs, with some stylists being particularly skilled and attentive. The affordability of the service was also a positive point for some, especially for seniors. However, some people were dissatisfied with the quality of the haircuts, describing them as uneven, unflattering, or not matching their requested style. There were also instances where customers felt the staff were rude, distracted, or did not listen to their instructions. Some reviewers mentioned issues with the service, such as capes not being properly secured, leading to discomfort, and others felt the pricing was too high for the quality of the cut received.

What people talk about most

Staff

Reviewers highlight ambiguous aspects of staff. Many customers praise specific staff members for being... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the excellent haircuts and friendly staff, with... See more

Price

People report ambiguous experiences with price. While some customers found prices affordable, especially for... See more

Quality

Reviewers consistently express disappointment with the quality of their haircuts. Many customers report... See more

Based on these reviews

Rated 4 out of 5 stars

I asked for mid length as my hair was long, yes they made it slightly shorter than my request but hey it happens, but I LOVED it so much. This west Asian man was doing mine, he was kind, efficient an... See more

Rated 4 out of 5 stars

We want to give a shout out to Gemma in New Plymouths Just Cuts who did a great job at fixing up our girls fringes. Gemma is friendly, happy and understanding of a 10, 16 & 17 year olds needs. Thanks... See more

Rated 4 out of 5 stars

Went for a trim today, Pavinee cut my from colonades. She was very friendly, cut my hair exactly how I asked her and no extra. Would definately recommend her

Rated 5 out of 5 stars

Had a very good experience today with just cuts. It was surprisingly a very easy process - from checking in on the app and waiting briefly to be called through. It was stress free. I had a lovely expe... See more


Company details

  1. Hairdresser
  2. Hair Product Store
  3. Hair Salon

Information provided by various external sources

Just Cuts, Style cuts for everybody


Contact info

3.4

Average

TrustScore 3.5 out of 5

259 reviews

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Rated 5 out of 5 stars

Just Cuts Warwick Grove…

Just had a style cut at Just Cuts Warwick Grove. All staff were friendly and welcoming.
Hermi gave my hair a fresh new look. She was knowledgeable and competent, and gave me tips to care for my hair type and hair style.
Thank you so much.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Impromptu Haircut today…

Walked into Just Cuts at Lakeside today - a very impromptu decision to have my hair cut. Billy did a marvellous job. Created the layers and the length exactly. Loved the no booking weeks ahead scenario we do not live near Lakeside but would not hesitate to “walk in” again. Janice .x

15 April 2026
Unprompted review
Rated 4 out of 5 stars

Went for a trim today

Went for a trim today, Pavinee cut my from colonades. She was very friendly, cut my hair exactly how I asked her and no extra. Would definately recommend her

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Elle whom cut my hair

Elle whom cut my hair, gave me very informative information that I could understand & was very engaging, all staff were..
Thoroughly enjoyed my time & got exactly what I asked for.. I will be returning..

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I had a great haircut this week at Just Cuts Bateau Bay by Carolina (Caz).
I have quite short hair bordering on a Pixie but not quite that short.
She knew exactly how to cut it with a combination of clippers on the sides and 2 different types of scissors for the rest leaving the back wispy and a bit of length on top just the way I like it. Apparently she is a casual I hope I can connect with her again.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Silvana is great!!

I had a great haircut at Newton Village by Silvana. She did such a good cut for me. She is friendly, professional and gives good advice.
I always get good service there. Price if affordable, especially for Seniors.
Highly recommended!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Cynthia

Cynthia, from Werribee Plaza Just Cuts was wonderful with my teenage son's layered hair style request. She explained clearly what she'll be doing and taught him how to maintain and style his new haircut. She was attentive, skilful and kind. I will recommend her to anyone.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Gemma the gem!

What a good find Just Cuts New Plymouth! GEMMA (a gem just like her name) is a superb hairdresser, the best ever, makes you feel like a new person. Would recommend her services to everyone. Prices are great too.
Thanks Gemma - Wendy

26 January 2026
Unprompted review
Rated 2 out of 5 stars

I’m divorcing Just Cuts Riverlink

I go to Just Cuts Riverlink when my regular hairdresser is away. I needed a tidy up so went to the store for a cut. My short hair had some length and thickness to it and the hairdresser asked if I wanted her to follow the same shape and I said yes. Not once did this person smile, not even when she directed me to my chair. I walked out of the shop with what I call an old lady hair cut. I would’ve been better off with a #4 blade. So bad and uneven is the cut I went straight home and trimmed my side burns so they were the same length at least. The rest can’t be fixed. My ex-hairdresser daughter is speechless. Thank goodness there’s 2 weeks between a bad and a good haircut. The moral of my story is no matter how out of control my hair gets when my regular hairdresser is away, I will never use this salon again.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst places I would choose to never get a haircut again.

I walked into this salon hoping for a simple, decent men's haircut — nothing fancy, just clean and even. What I got was a haircut that still makes me cringe weeks later. To add to the injury, the fee came to $47.

For context, this is higher than what I've paid at Asian barbershops at Morley that actually deliver professional results no higher than $20.

Scams like this are worst in Malaysia, but I never expected it to occur in places near my suburb.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Didn't do what was asked for

I asked for just above the shoulder normal cut and he cut so about an inch below the ear so short and when I stopped him and said no longer he continued to cut it short

6 December 2025
Unprompted review
Rated 5 out of 5 stars

This has been my 2nd visit to the Port…

This has been my 2nd visit to the Port Adelaide Just Cuts, both visits I was given great service and the best cuts..Highly recommended.
Special mention to Marvin, who took the time to perfect my cut, much appreciated.
Thank you..☺️

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed 😞

I got my hair cut at Erindale ACT.
What experience that was.
First of all I would like to say that I have been there many many times and the experience was fantastic, but today was next level of disappointment.
The hairdresser failed to tighten the cape around my neck further didn't place the white tape for further protection. While cutting my hair, hair was falling close to the top of the cape, I continually kept brushing it away, with no assistance from my hairdresser. After I was finished I stood up and as one could have imagined, lots of short bristly hair was all down my back, so for the next 3 hrs had to shop with the awful experience. Not angry but Very Very Disappointed.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

I didn't think I was getting fish and chips!!!!

Firstly when I walked in the lady was behind the counter doing unspeakable things with her fingers. I was baffled. soon later I found out she was going to be my hair stylist and my face dropped. My hair was chopped but that wasn't what I was focused on, the stench of my hair follicles after. fishy. That girls PH was way off.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Melissa B at North Lakes JC is amazing

Had a very good experience today with just cuts. It was surprisingly a very easy process - from checking in on the app and waiting briefly to be called through. It was stress free. I had a lovely experience with Melissa B, she listened very carefully to my concerns and made sure I was comfortable and confident with what she was doing throughout the whole time I was there. I’ve never said this about a hair salon before, but, I cant wait to go back :)

28 November 2025
Unprompted review

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