I was completing on a flat sale in Angel and realised a day before completion that it was 'vacant possesion'. I called at 16:00 on Thu to book a job for guarenteed completion by 1pm Fri the next day.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The smoothest service ever. Incredibly professional. No cowboys here. Kenny and Bruno worked flat out to make sure I could get everything I need to clear gone and did a brilliant job cleaning u... See more
Company replied
Very prompt and helpful, both in booking and at collection. My only suggestion would be to ensure the map link actually shows arrival timing--mine seemed to show the van stationary at Brockwell Park... See more
Company replied
Lorenzo was great. The service was efficient and professional, and the two gentlemen who undertook the removal were really lovely. I rarely review as I think they can be pretentious, but I have made... See more
Company replied
Company details
- Waste Management Service
- Garbage Collection Service
- House Clearance Service
- Junk Dealer
- Junkyard
- Property Maintenance
Written by the company
Junkwize is a sustainable and carbon-neutral waste management company changing the waste industry. We are ISO9001, ISO14001, SafeContractor, and SSiP Certified. We provide quality service, with the safety and the environment in mind
Contact info
Unit 5, Windsor Park Industrial Estate, 50 Windsor Avenue, SW19 2TJ, London, United Kingdom
- 020 3393 3354
- enquiries@junkwize.com
- www.junkwize.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Junkwize
Hi Norman,
Thank you for your kind review — we really appreciate it!
Great to hear the team arrived early and worked quickly, and that you were happy with the job overall. We’ll be sure to pass your feedback on.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Good service overall
The collection was fast and very professional. The operative staff was kind and very reactive.
22 April 2026
Reply from Junkwize
Hi Davide,
Thank you very much for your kind feedback — we really appreciate it.
We’re glad to hear the collection was fast and professional, and that our team was helpful and responsive throughout. We’ll make sure your comments are shared with the operatives involved.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Great experience!
This company were great. It was easy to book a slot, they communicated quickly and clearly over email, and the collection went so smoothly. Would definitely recommend!
15 April 2026
Reply from Junkwize
Hi,
Thank you for your great feedback — we really appreciate it!
We’re pleased to hear that the booking process was easy, communication was clear, and the collection went smoothly. It’s always great to know the service met expectations from start to finish.
Thanks again for recommending Junkwize.
Best regards,
The Junkwize Team
Would use Junkwize again
The communication was quick and simple. Easy to book and affordable. It was handy to be notified of an estimated arrival time. Collection was efficient and fast. The staff who came to collect were friendly and helpful. Would use their services again. Thank you!
14 April 2026
Reply from Junkwize
Hi there,
Thank you very much for your detailed feedback — we really appreciate it.
We’re glad to hear that communication was clear, booking was easy, and the collection process was efficient. It’s also great to know the estimated arrival time updates were helpful and that our team provided a friendly and professional service.
We really appreciate your recommendation and look forward to helping you again in the future.
Best regards,
The Junkwize Team
Reply from Junkwize
Hi,
Thank you for your great feedback — we really appreciate it!
We’re glad to hear you found our service fast, reliable, and friendly. Your comments mean a lot to the team.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Customer service were very helpful and…
Customer service were very helpful and friendly. The whole process was really efficient and easy from start to finish. I would highly recommend. Thank you.
9 April 2026
Reply from Junkwize
Hi Grahame,
Thank you very much for your kind feedback — we really appreciate it.
We’re pleased to hear that our customer service team was helpful and friendly, and that you found the whole process efficient and easy from start to finish. It’s great to know you would recommend us.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Top lads, top job
The lads were very friendly and respectful, and nice and quick. I appreciated the update as to their likely arrival time, too.
8 April 2026
Reply from Junkwize
Hi Julie,
Thank you for your great feedback — we really appreciate it!
We’re glad to hear the team were friendly, respectful, and quick, and that the arrival updates were helpful. It’s great to know the service ran smoothly for you from start to finish.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Reply from Junkwize
Hi Simon,
Thank you for your kind feedback — we really appreciate it!
We’re pleased to hear you found the service fast and efficient, and that communication was good throughout. We’ll make sure your comments are shared with the team.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Professional
Simple to deal with and the guys that actually collected my cooker were totally professional. So was the guy on the phone when I booked. Quite impressed.
I was a little unhappy about the 10-hour collection window unless you pay an extra £10 to get a 5-hour window. But they did what they said they would at the agreed price. No ifs, no buts. It's fine.
31 March 2026
Reply from Junkwize
Hi Bob,
Thank you for your detailed feedback — we really appreciate it!
We’re pleased to hear that both the office and collection teams were professional and easy to deal with, and that everything was completed as agreed at the agreed price.
We also appreciate your comments regarding the collection time window — feedback like this is valuable and will be taken on board as we continue to improve our service.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Reply from Junkwize
Hi Chris,
Thank you for your great feedback — we really appreciate it!
We’re pleased to hear you were happy with the friendly, professional, prompt, and punctual service. We’ll be sure to pass your comments on to the team.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Reply from Junkwize
Hi Sarah,
Thank you for your kind feedback — we really appreciate it!
We’re glad to hear you found the service helpful, friendly, and efficient. It’s great to know you were happy with the overall experience.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Reply from Junkwize
Hi there,
Thank you for your great feedback — we really appreciate it!
We’re pleased to hear you were happy with the timing and service, and it’s always great to support our regular clients at Griven.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Very easy booking online
Very easy booking online. Reasonably priced. Updated on the day of collection regarding the drivers arrival . A driver with a can do attitude is always a bonus. Very pleased with the service. Will definitely be using Junkwise again.
25 March 2026
Reply from Junkwize
Hi Standaman,
Thank you for your great feedback — we really appreciate it!
We’re pleased to hear you found the online booking process easy and the service reasonably priced. It’s also great to know the collection updates were helpful and that our driver provided a positive, can-do attitude.
We’re glad you were very pleased with the service and look forward to helping you again in the future.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Great service
I've used them twice, great communication, quick turnaround, overall everything you could want from a waste collection service.
18 March 2026
Reply from Junkwize
Hi LH,
Thank you for your great feedback — we really appreciate it!
We’re glad to hear you’ve used our service twice and have been happy with the communication and quick turnaround. It’s great to know we’ve delivered the level of service you expect from a waste collection provider.
Thanks again for continuing to choose Junkwize.
Best regards,
The Junkwize Team
Great service
Great service. Easy to book, fast collection, no fuss. Good value for money. I will use them again.
20 March 2026
Reply from Junkwize
Hi Robbie,
Thank you for your great feedback — we really appreciate it!
We’re pleased to hear you found the service easy to book, fast, and hassle-free, and that you felt it was good value for money. It’s great to know you would use us again.
Thanks again for choosing Junkwize.
Best regards,
The Junkwize Team
Fantastic customer service
Fast and efficient collection and segregation of the recycling and general waste. The team conducted themselves very professionally and are a real asset to your company. Nothing was too much trouble for them to undertake or assist with, and they also arranged an additional vehicle to clear the remaining items that would not fit on their second trip
16 March 2026
Reply from Junkwize
Hi Mark,
Thank you for your 5-star review and for taking the time to share your feedback.
We’re pleased to hear you were happy with the speed and efficiency of the collection, as well as the segregation of recycling and general waste. It’s also great to know the team’s professionalism and willingness to go the extra mile made a positive impression, including arranging an additional vehicle to complete the job without delay.
We’ll be sure to pass your comments on to the team.
Kind regards,
The Junkwize Team
Good communication
Good communication. The guys were polite and worked quickly to remove all of the heavy garden waste
13 March 2026
Reply from Junkwize
Hi Kate,
Thank you for your kind feedback.
We’re glad to hear you found our communication clear and that the team were polite and worked quickly to remove the heavy garden waste. We’ll make sure your comments are passed on to the crew.
Kind regards,
The Junkwize Team
Reply from Junkwize
Hi Georgia,
Thank you for your 5-star review and recommendation.
We’re really pleased you were happy with the service. Your feedback is greatly appreciated and will be shared with the team.
Kind regards,
The Junkwize Team
So many waste companies are dodgy but…
So many waste companies are dodgy but Junkwize are so responsive, friendly, and responsible. I like that they share the papertrail from the recycling centre and all the accounting. The team were really respectful of my home and got the job done quickly.
12 March 2026
Reply from Junkwize
Hi Mr Denton,
Thank you for your 5-star review and thoughtful feedback.
We’re really pleased to hear you found our team responsive, friendly, and responsible. Transparency and proper documentation are important to us, so it’s great to know the waste transfer paperwork and accounting process gave you confidence in how your waste was handled. We’re also glad the team respected your home and completed the job efficiently.
We appreciate your recommendation and will pass your comments on to the team.
Kind regards,
The Junkwize Team
Reply from Junkwize
Hi,
Thank you for your 5-star review and recommendation.
We’re pleased to hear you found our service quick, reliable, and friendly. Your feedback is greatly appreciated and will be shared with the team.
Kind regards,
The Junkwize Team
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