I don't know where to begin.
I don't know where to begin.
First of all, I know this is probably a mix of the store we purchased our jungle gym from and the overall quality in general, but I'm fairly disappointed.
1. The jungle gym is delivered in a thousand pieces, with no measures on the boards and its all very difficult to manage, if you like us, buy a very big set.
2. You have to be really good at assembling stuff, cause you're basically building everything from scratch. Nothing is done for you and if you don't have power tools, you better go get some. It is impossible to build without really good equipment.
3. The quality of the wood; don't even get me started.
It was delivered green, and in some places white from mold and dirt.
We contacted the store about this, but they refused to return the jungle gym or replace the boards, as "this is to be expected".
We were told to wait for a year and see if the weather would take care of the dirt, but it looks even worse now.
To pay 16,000 kroner/$2,500 for something that bad has made me extremely sad and I'm in a place of desperation. I feel that I've wasted money to the extend, where I want to tear down the entire thing again.
I would never recommend anyone buying this. Unfortunately.
The idea is there, but when you present a customer with an image of a beautiful playground, and rotten boards are delivered, with literally no pre work done on them; it's just not okay.
I will try to contact the store again but I am not expecting anything, since they kinda dismissed my complaint the first time around.
19 February 2022
Unprompted review