I have bought online regularly from JT's. There are some attractive quantity discounts. I always receive what I've ordered. The packing is robust and obviously done with care. Delivery is usually next... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Once again JT`s went above and beyond. After placing my order I received a call within the hour explaining that they could not send me all of it straight away as part of the stock was at another loc... See more
Reuben was an absolute darling, he took the time to explain the pros and cons of each vape …. I was very happy with the personal attention that Reuben showed towards me. I will be using JT’s from... See more
Excellent as always. Have been using JT’s Ecig store for a good few years now and moved away and have carried on using them. For over 12 months they have been posting my orders to me and never had a p... See more
This was fantastic service. I normally go into the shop but due to an injury I was unable to drive and therefore looked into a delivery service. The ordering was easy and the delivery was so quick. I... See more
Amazing company. Have been ordering from them for over 12 months after relocating to the North from the South and always provide a quick efficient service. Never any issues
Excellent 👌 love them they always send super quickly never an issue been using their postal service for two years and never had any issues
Excellent service . Called to check order which arrived promptly the next day . Would highly recommend
Called to check my order . Dispatched and received by the next day . Excellent customer service
Always spot on ,quick reliable easy to order online and delivered to the the door quickly
Never had a problem JT’s excellent service always a quick turnaround very Tina Turner😜
Great service very quick delivery, tried JTS own brand excellent liquid. 100% for customer service.
Great service and always delivered the next day. Reliable and trustworthy.
Had exactly what I wanted. Affordable and very quick delivery.
Quick and prompt process and delivery of my order. Top notch
Great service and quick delivery and good products.
On time . Great product. Speedy delivery with next day service
Quick and speedy delivery, easy to order
Easy to order and very quick delivery. Thank you
Quick and simple, super fast delivery
Quick and swift delivery as usual
Quick and swift process and delivery
Very speedy delivery - thank you
Quick and swift delivery as ever
Great choice, fast delivery.
Good website & very quick delivery - thankyou
Top service as usual
Super quick delivery thank you
Prompt and swift delivery
Quick and swift delivery
Quick and reliable
Prompt and efficient
Quick and speedy service
Swift and speedy service
Quick and swift service
Fantastic quick service
Company details
Information provided by various external sources
E-Cigarette Specialists with Vape Shops located in Tonbridge, Tunbridge Wells, Edenbridge and Rye. Proud stockists of some of the best e-liquids and hardware in the UK, including Zeus Juice, Aspire and Joyetech. Since opening in October 2014, we have thrived in providing customers the tools and information they need to break their habits and have a healthier lifestyle because of it. As well as excelling in customer service, no matter what the problem is. We like to ensure that our customers know that however 'silly' a question may seem, we will be more than happy to help with the matter!
Contact info
United Kingdom
- www.jtsecig.co.uk
Ordered through the online app easy and…
Ordered through the online app easy and vergg g fast delivery as always a pleasure to do business with.
16 March 2026
Excellent 👌 love them they always send…
Excellent 👌 love them they always send super quickly never an issue been using their postal service for two years and never had any issues
9 March 2026
Great service!
Suzanne is always really nice and helpful whenever | go in and there are a lot of good flavours too chose from! Mango Ice mix labs is the best!
19 February 2026
Unprompted review
Jt's liquid is good
Customer service are so nice and helpful. Second time purchase same eliquid and is great flavour with eleaf vape. I've bought eleaf pods from jt's and are excellent.
3 February 2026
Top service as usual
3 February 2026
Easy to order and very quick delivery
Easy to order and very quick delivery. Thank you
7 January 2026
Simply the best
Never had a problem JT’s excellent service always a quick turnaround very Tina Turner😜
1 December 2025
Excellent service
Excellent service . Called to check order which arrived promptly the next day . Would highly recommend
20 November 2025
First class personal service.
First class personal service and excellent products. Knowledgeable, professional staff who go above and beyond – the whole experience is a pleasure, which is why I have been using them for years.
21 November 2025
Great service and always delivered the…
Great service and always delivered the next day. Reliable and trustworthy.
13 November 2025
Reliable and Quick
I have bought online regularly from JT's. There are some attractive quantity discounts. I always receive what I've ordered. The packing is robust and obviously done with care. Delivery is usually next day, or the day after at latest, depending on what time I place the order. I have no hesitation in recommending JT's.
13 November 2025
Such a great little independent
Such a great little independent. Lovely staff. And now I've moved away ordering and postage is seamless 😊 Thanks guys 👌
25 September 2025
What a lovely pleasurable experience to…
What a lovely pleasurable experience to meet such a lovely helpful knowledgeable young chap. Ive been to amany smoke shops in my time and I must admit this was my favourite by far- mainly because of Reuben. I feel hes a great asset to your company and if given some rein and trust he will really put JT's on the map even more so.
I had no real intention on buying a vape when I went there as it was for my Mother I ended up purchasing one and a fine selection of juices!
Ill defo be back to refill my juice selection along with other goodies .
10 September 2025
Unprompted review
Reuben was an absolute darling
Reuben was an absolute darling, he took the time to explain the pros and cons of each vape …. I was very happy with the personal attention that Reuben showed towards me.
I will be using JT’s from now on.
On a Wednesday or Saturday I believe…!!!
10 September 2025
Unprompted review
Zeus juice
Always spot on ,quick reliable easy to order online and delivered to the the door quickly
26 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.