From initial visit to picking up my new Juke Ben Harris was a pleasure to deal with. My Juke was a 2019 model and the car was beautiful presented. I couldn’t have been treated better if I had been bu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased used Nissan Ariya from Tony at JS Holmes. I have to say the entire experience was excellent and his customer service exceptional. Nothing was too much to do for me. I travelled fr... See more
I recently purchased our new Qashai from JS Holmes, the service from start to finish was fantastic. A big call out to Ben Harris, customer service from him was 100%. There was no hard sell, no pu... See more
Snotty, arrogant, and ignorant, management let the show down badly. *The staff* seem nice and helpful themselves. But as usual the *management* let the side down badly with their snotty attitude to th... See more
Company details
Written by the company
Established in 1955, JSHolmes Automotive is a proud family-run business with a long-standing reputation for trust, quality, and expert service. As a main dealer for MAXUS and Skywell, and an official Nissan Authorised Repairer, we offer a wide range of new and approved used cars and vans to suit both private and commercial needs. Our full-service offering includes vehicle sales, servicing, MOTs, repairs, a fully equipped Bodyshop, 24/7 recovery services, and on-site fuel sales—making us your all-in-one automotive solution. With over six decades of experience, we’re committed to delivering honest advice, outstanding customer care, and dependable support at every step. Generations of drivers have relied on us—and we’re proud to continue that tradition today. Experience the JSHolmes difference—where heritage meets innovation and trusted service.
Contact info
High Road, PE134RQ, Wisbech Saint Mary, United Kingdom
- sales@jsholmes.com
- www.jsholmes.com
4.3
Excellent
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a VW ID 3 from this dealership
Bought a VW ID 3 from this dealership
Was delivered by the owner which was nice
He then mentioned that it needed a software update that they didn’t have time to sort and after they told me about his ski chalet in France nice !
Had some issues with car so emailed and also called
Funnily enough never received a reply or a call back
Typical car dealer takes your money and that’s it
Shame
3 June 2023
Unprompted review
My kind of car dealer
Purchased a new LEAF from JS Holmes, easy from start to finish.
After my initial enquiry, I had a call from Tony, who took the time to ask what I was looking for, what I really needed, what I wanted to pay and part exchange. An emailed quote followed the next day.
At this point I was left alone, no hassle, no new offers from 'the manager' to push me into a sale..... (Bristol street motors and evans halshaw take note)
When I called them back to go ahead, everything was swift, simple and explained in full.
Delivery date sorted, delivered with a full battery, trailer delivery free of charge, professional handover in a covid secure way, documents explained and my old LEAF trailered away.
Private plates posted to me once V5c for old car received. All in all a great experience. Happily recommend to others.
Aftersales call for a Tyre Pressure sensor giving random and intermittent warnings. Given good advice on how to rectify myself and that if it didn't work to call back and they would arrange an appointment to fix.
Cant ask for more.
11 July 2021
Unprompted review
I found the manager extremely helpful
I found the manager extremely helpful. Jemma sorted out my problem and could not have done more.. Thank you.
30 March 2019
Unprompted review
Snotty, arrogant, and ignorant, management let the show down badly.
Snotty, arrogant, and ignorant, management let the show down badly. *The staff* seem nice and helpful themselves. But as usual the *management* let the side down badly with their snotty attitude to the peasant masses. Nissan cars served by UK dealers have very poor servicing even from new. They give the impression once they have your money they would rather not see you again. Ignoring calls/emails etc. I wouldn't buy another one. I'd rather buy a new ford, and that is a real sacrifice these days!!! Mind you just search for the awful reviews on NISSAN as a company and its easy to see why their dealers treat customers like pests.
4 October 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.