J&P Cycles logo
Visit website

J&P Cycles Reviews 1,769

•
TrustScore 4.5 out of 5

4.6

Vehicles & Transportation
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality and variety available, especially for specific motorcycle models. Many consumers appreciate the competitive pricing and the ease of finding exactly what they need. The ordering process is frequently described as straightforward, and the delivery service is often commended for its speed and efficiency. However, some customers also noted issues with receiving incorrect items or parts that didn't fit perfectly, requiring adjustments. A few people mentioned slow or unpredictable shipping, particularly when packages took circuitous routes. There were also occasional reports of defective products, such as a battery that failed testing, and instances where gift cards expired.

What people talk about most

Product

People report positive experiences with product, often praising the quality, fit, and ease of finding parts.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping and timely... See more

Order

Clients share positive opinions on order. Many customers praise the easy ordering process, quick shipping,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the great and competitive pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

Anytime we need a part for either of our motorcycles, J&C Cycles is always our first 'go-to' website. They usually have what we're looking for and for a better price than anyone else. They ship prompt... See more

Rated 5 out of 5 stars

J&P is on top of their game. Prompt follow-up and continuous communication about your order status which is greatly appreciated. Will order from here again without question.

Rated 5 out of 5 stars

Always a good experience even with an oops. I received the wrong cap to begin with. Customer service assisted me to get RA established and sent to my email so I could print easily and set me up with t... See more

Rated 5 out of 5 stars

Thomas at the pigeon forge site really stepped up to get me a new tire mounted in record time and I was back on the road to experience the dragon on fresh rubber. Thank you Thomas. Store was immacul... See more

Company details

  1. Vehicles & Transportation

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Thank for making my life a living…

Thank for making my life a living hell!!! All I had to do after months of cleaning/changing the eral was install the grips and levers then ready to roll for the season. 5 C-Clamps, 7 brass whatever for the throttle and a mild MI with OCD, is now down to the frame.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I've been a customer for over 15 years…

I've been a customer for over 15 years with J&P Cycles. What i love the most about J&P Cycles is
#1 Customers always comes 1st
#2 J&P Cycles has the most knowledgeable workers
#3 Cost and free shipping
#4 Product always arrives within 3 days
#5 The option to become a Gold Club customer
#4

10 March 2026
Unprompted review
Rated 3 out of 5 stars

Shipping

Everything I’ve ordered from J&P has been 100% what they say it is! Very satisfied with their products! I like supporting J&P for that reason, but… I do not like their shipping! USPS. Their shipping is to slow and unpredictable. I live in Nd, when a product is shipped from Nv and goes to the east coast than to Nd is unacceptable ! I have been considering ordering from other websites that ship via ups or FedEx.

1 August 2025
Unprompted review
J&P Cycles logo

Reply from J&P Cycles

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look