J Parkers (Retail) Reviews 

31,807
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,171 reviews, reviewers had a great experience with this company. Consumers frequently report that the plants arrive well-packed, in excellent or perfect condition, and are thriving in their gardens. However, some people mentioned that certain items arrived dead or withered, such as specific cherry and plum trees, or that they were unfortunately damaged during transit. A few other people also felt that some plants showed inferior quality, noting issues like poor root systems or germination rate problems.

What people talk about most

Product

Customers had ambiguous experiences with product, noting both satisfaction with healthy items and frustration... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide among consumers. While many... See more

Delivery service

Consumers find delivery_service to be ambiguous, experiencing a mix of very prompt shipments and severe... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide range of satisfaction levels.... See more

Service

Users describe ambiguous interactions with service, reflecting heavily polarized opinions among consumers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A good range, good value and generally decent quality for the money. I've ordered a lot from JParkers. There has been a small number of dead or weary plants, but while not the best quality, it's g... See more

Company replied

Rated 4 out of 5 stars

I ordered their 4 pack bare root orchard set it came and I planted as per recommendations for each tree. The Apple James Grieves and the conference pear tree are growing real well and have nearly do... See more

Company replied

Rated 4 out of 5 stars

In the past i've given J Parkers poor reviews due to their slow delivery, lack of update of order status on their website and slow customer service response. However this time no complaints! - althou... See more

Company replied

Rated 4 out of 5 stars

It was OK the plants arrived very dried out not surprised in this weather. Time will tell next year how they survive; planted and getting lots of water. Delivery - well I just don't like Evri too man... See more

Company replied


Company details

  1. Wholesale Plant Nursery
  2. Garden Center

Information provided by various external sources

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Contact info

3.8

Great

TrustScore 4 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(31,807)

2,132 reviews in the last 12 months

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Rated 1 out of 5 stars

The plant I ordered has died so I won’t…

The plant I ordered has died so I won’t be ordering again it took a while to get here unfortunately

6 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Barry

Thank you for your review and we're sorry to hear this. We trust that you did reach out to our customer service team so that they could help and they resolved this for you.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Super quality plants

Super quality plants, well packaged. Would certainly order again

13 July 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Tim

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 2 out of 5 stars

3 out of the 4 plants died within a…

3 out of the 4 plants died within a couple of weeks of being planted. Really disappointed. Haven't ordered anything from them again gone back to my usual supplier who is more reliable.

23 July 2025
Unprompted review
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Reply from J Parkers (Retail)

Hi Caroline

Thank you for your review and we're sorry to hear this. We trust that you did reach out to our customer service team so that they could help and they resolved this for you.

Kind regards
Team J Parkers

Rated 2 out of 5 stars

I bought some nasturtium seeds of a…

I bought some nasturtium seeds of a variety that I do not have.

The nasturtium seeds I grow each year (seeds from my current plants) grow easily and quickly. However, the pack of nasturtium seeds I bought from J Parkers had a very poor germination rate which is very disappointing.

1 June 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi

Thank you for your review and we're sorry to hear this. We trust that you did reach out to our customer service team so that they could help and they resolved this for you.

Kind regards
Team J Parkers

Rated 1 out of 5 stars

Buyer Beware!

Ordered 60 mixed Gladioli bulbs (4x15 bulbs). Three of the four packets are all pink. Not even same pink/white as shown in the catalogue but a cheaper version. Of the remaining 15 there are two yellow and one deep pink (not as shown in catalogue). The suggestion from J Parkers is that those bulbs that are blind or did not flower are the mixed!!!

13 July 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Lynda

Thank you for your review and feedback.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Good plants

Good plants, prompt delivery. Kept informed because Parkers delayed despatch until the worst of the heatwave had passed.

1 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Ken

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 4 out of 5 stars

Ordered 2 Hydrangea White Prince plants…

Ordered 2 Hydrangea White Prince plants at a cost of £29.97 inc P&P (Order No. 23301701). Arrived in reasonable time and well packed, however, not impressed with the quality of the plants, very scraggly and sad looking, not good healthy examples at all. Popped into my local garden centre this morning and the similarly priced Hydrangea they have in stock are far supirior plants for a similar price when P&P is factored in.
Lesson learnt, won't be buying plants from J Parker again any time soon!!
Updated 28th July 2026
Following an email to J Parkers, they promptly sent out two replacement plants. The new plants are significantly better than the originals.
Many thanks to J Parker for remedying the problem, very impressed with your handling of the problem.

4 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Ernie

Thank you for your review and feedback.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Every year I purchase begonia plug…

Every year I purchase begonia plug plants and cannot thank you enough for the amazing quality and condition they are.

20 July 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Sheila

Thank you for taking the time to leave a 5* review for us today. We're really pleased that you are happy with our products!

Kind regards
Team J Parkers

Rated 5 out of 5 stars

What's not to like

Had done my homework before ordering the sort of Hosta I required. They were packed beautifully with no movement to the plants enroute and after a short 'rest' have planted out. They look in top condition.
What's not to like.

13 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Bridget

Thank you for taking the time to leave a lovely review for us. I'm really pleased you are happy with our quality and service.

Kind regards
Trish

Rated 5 out of 5 stars

No complaints

I have no complaints re the product or the service. The order arrived within the specified time and in good condition. I am happy overall with the experience and would recommend the company.

24 June 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Mags

Thank you for your 5* review and recommendation!

Kind regards
Team J Parkers

Rated 4 out of 5 stars

Dwarf Zinnia seeds

Dwarf Zinnia seeds, pleased with my purchase. Thankyou

2 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

You're welcome Anthea and thank you for your review!

Kind regards
Team J Parkers

Rated 3 out of 5 stars

My Monada was very dry

My Monada was very dry, shrivelled leaves and the flowers brown. Disappointing. The plant was 5 days in getting from you to me in the very hot weather. Is Evri the best delivery service to use? Plant was deeply watered and I hope will recover with care.

10 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Hilary

Thank you for your review. Evri deliver over 97% of our parcels on time and without incident so I am sorry to learn of your disappointment with your delivery on this occasion. You are covered by our full guarantee so if your plant does fail to thrive please don't hesitate reaching out to our customer service team for help and advice.

Kind regards
Team J Parkers

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