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JotMe Reviews 7

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TrustScore 3.5 out of 5

3.3

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Company details

  1. Translator
  2. Audio Transcription Service

Written by the company

JotMe is an AI-powered meeting assistant that simplifies multilingual collaboration by combining real-time contextual translation, transcription, and AI-generated meeting notes. It works seamlessly with Google Meet, Zoom, and Microsoft Teams, transcribing speech and translating it into over 107 languages with a focus on context and natural readability rather than word-for-word conversion. After meetings, JotMe automatically organizes content into structured notes that highlight the gist, key points, and action items, reducing the burden on bilingual employees and ensuring no conversation is lost. Built for international organizations and multilingual teams, it enables professionals to contribute fully without language barriers, fostering inclusivity and productivity. With GDPR compliance, encryption, and strict access controls, security and privacy are central to the platform. For enterprises, JotMe offers flexible plans with shared translation minutes, usage-based billing, and collaboration features. More than just a meeting tool, JotMe is becoming the operating system for human conversation, empowering global teams to focus on decisions, relationships, and progress without communication barriers.

Contact info

3.3

Average

TrustScore 3.5 out of 5

7 reviews

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Rated 1 out of 5 stars

APP sucks and customer service doesn't exist

Completely useless and no support provided that was helpful. I paid $20.00 and got NOTHING for it. Taka wrote back explaining three times why they will not refund me. I attempted to use the APP for three minutes and could not get it to work for me. Use Google Conversations Translate instead- this app sucks and just wants to take your money.

update - 03-19-26 The only solution to this issue Taka is to refund the 20.00 because you service does not work for me. Your passive responses that reiterate your policy shows your lack of willingness to want to cooperate with your clients.

17 March 2026
Unprompted review
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Reply from JotMe

Hi Anthony, thank you for leaving a review.

I’d like to clarify that I responded to your email once. In that message, I explained that we operate on a freemium model, providing free access before payment, and as such, refunds are generally not issued after the product has been used unless there is a product issue.

I was hoping to hear back from you so we could better understand the issue and resolve it together, but I did not receive a reply.

If you're open to it, I’d still be happy to work with you to find a solution.

Rated 1 out of 5 stars

You cannot cancel the subscription!!

The system didn’t allow me to cancel the subscription and showed the message: “Failed to downgrade user to Freemium plan.” As a result, it’s impossible to cancel the subscription at all. This is the worst thing that can happen in an application and completely negates any benefits the features might offer. Awful.

30 December 2025
Unprompted review
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Reply from JotMe

Hi Oleksii,

At the time you attempted to cancel, there was an outstanding failed payment due to insufficient funds on the card. For this reason, the system did not allow the subscription to be downgraded until the payment issue was resolved. This is standard practice to prevent accounts with unpaid usage from being left in an inconsistent state.

To be transparent:
- The service was active and used during the billing period
- The initial payment failed due to insufficient funds
- The cancellation was therefore blocked temporarily

Your subscription is now confirmed to be scheduled for cancellation on January 24. No further charges will be made after that date.

If you believe there is still an issue or would like us to review your account again, please contact us directly via support (hey@jotme.io) so we can assist properly.

Thank you.

Rated 5 out of 5 stars

A comprehensive live translation app

Last month, one of my friends recommended JotMe as a live translation tool for my international calls, and so far, it has exceeded my expectations. The setup is simple, translations are accurate, and I love how translations are lag-free. It has also saved me from the hassle of taking notes during meetings while interacting with the participants. I get the gist as soon as the meeting ends. Besides, its AI real-time summary and AI ask features are a bonus. Highly recommended for individuals and businesses working with multilingual clients!

20 November 2025
Unprompted review
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Reply from JotMe

Thank you so much for your review, Arindam!
We truly appreciate you taking the time to share your experience.

If there’s anything we can improve or any multilingual challenge you’re facing at work, please feel free to reach out. We’re always happy to help and would love to support you however we can. Our team has been through the same challenges, so we deeply understand how important seamless communication is in a multilingual environment.

You can contact us anytime at hey@jotme.io.

Thanks again for choosing JotMe!

Rated 5 out of 5 stars

Makes global communication so much easier

I came across JotMe while looking for a reliable AI translator for my business calls, and it exceeded my expectations. It doesn’t just translate but also understands context. The real-time translation during meetings feels smooth, and the automatic meeting notes are a huge bonus. I’ve used it for English–Spanish and English–French calls, and both were handled perfectly. It’s made cross-language meetings way less stressful. Highly recommend for anyone working in international teams or client calls.

2 October 2025
Unprompted review
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Reply from JotMe

Thank you so much for taking the time to leave a review, Lovely. We’re really glad to hear that JotMe has been working well for your multilingual meetings!

If there’s anything we can improve or any multilingual challenge you’re facing at work, please feel free to reach out. We’re always happy to help and would love to support you however we can. Our team has faced the same communication challenges, so we deeply understand how important seamless and accurate translation is in an international environment.

You can contact us anytime at hey@jotme.io.

Thanks again for choosing JotMe!

Rated 1 out of 5 stars

The tool does a poor job generating…

The tool does a poor job generating meeting notes — the results are messy and inaccurate. When I asked to delete my account, they said it could take up to a month, and when I asked if it could be done faster, they told me it’s a paid service. Absolutely ridiculous.

2 November 2025
Unprompted review
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Reply from JotMe

Hi Nina,

Thank you for leaving a review.

It seems that you were using our free account. Please note that the free plan doesn’t provide the full experience of JotMe.

We’d be happy to take a look at your meeting notes and see what went wrong — you can email us at hey@jotme.io.

In many cases, poor meeting note quality comes from low-quality audio, and our AI is still limited when transcribing unclear recordings.

It also looks like you were using our Chrome extension. The extension doesn’t support all advanced features, which is why we recommend using JotMe Max (Desktop App) for the best experience.

Regarding account deletion — last month, we didn’t yet have an automated system, so manual deletion took about a month to process, and we sometimes charged a small manual work fee for immediate removal since one of us needed to remove the data from the back up database as well.

Now, you can delete your account instantly anytime from your dashboard at https://app.jotme.io/account.

We’re still growing and improving JotMe every day. Thank you for your understanding and support!

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