www.joomlaplates.com Reviews 165

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Bad support, I have sent question, they never answer and the documentation is very poor, I would not recommend to buy from this company unless you want to have a lot of headaches .

Rated 1 out of 5 stars

Great designs but TERRIBLE customer service. Not willing to help when there is a problem. I've purchased many templates over the last 8 years and I have to say i would NOT recommend them. Bad customer... See more

Company replied

Rated 2 out of 5 stars

In 2022 practically all documentation, code etc is in deutch. So for non german natives is a nightmare to use their templates.

Company replied

Rated 5 out of 5 stars

Unbelievable service and skills. JoomlaPlates Peter Kuhlmann has taken my live from complete misery (yesterday) to riding a pink happy cloud (today). Being it PHP coding, Database fixing; it all se... See more

Company details

  1. Software Company
  2. Software Vendor
  3. Web Hosting Company
  4. Website Designer

Information provided by various external sources

Looking for a new Joomla Template? We provide professional & exclusive Joomla 2.5 & Joomla 3 Templates


Contact info

1.2

Bad

TrustScore 1 out of 5

165 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Bad support

Bad support, I have sent question, they never answer and the documentation is very poor, I would not recommend to buy from this company unless you want to have a lot of headaches .

3 April 2023
Unprompted review
Rated 2 out of 5 stars

In 2022 not any english documentation.

In 2022 practically all documentation, code etc is in deutch. So for non german natives is a nightmare to use their templates.

14 November 2022
Unprompted review
www.joomlaplates.com logo

Reply from www.joomlaplates.com

Hello, of course we still have German documentation. Maybe you couldnt find it, because we have an international website and a german website under joomlaplates.de with over 50 videos in german.
Anyway, many thanks for your rating! Greatings Joomlaplates

Rated 5 out of 5 stars

Real Professionals, Fantastic Service, Great Results

Unbelievable service and skills. JoomlaPlates Peter Kuhlmann has taken my live from complete misery (yesterday) to riding a pink happy cloud (today). Being it PHP coding, Database fixing; it all seems nothing to him where others are lost
.
The best service I have ever received. I can only say a BIG THANK YOU!
Einar D. Einarsson, Switzerland

10 October 2017
Unprompted review
Rated 5 out of 5 stars

Perfekter Service

Perfekter Service. Absolut schnelle Reaktion auf Mails. Hier fühlt man sich sehr gut betreut.

Perfect service. Fast reaction. Here you feel well cared.

1 May 2017
Unprompted review
Rated 5 out of 5 stars

Great, competent and very quick support!

Great, competent and very quick support!
TOP: Helped me to deal with my questions / issues.
EVEN BETTER: Quick response time – I was able to directly test + implement solution.
Thanks a lot!

25 April 2017
Unprompted review
Rated 1 out of 5 stars

Bad customer service when things go wrong

Great designs but TERRIBLE customer service. Not willing to help when there is a problem. I've purchased many templates over the last 8 years and I have to say i would NOT recommend them. Bad customer service when there is a problem!

30 March 2017
Unprompted review
www.joomlaplates.com logo

Reply from www.joomlaplates.com

I´ve told you within 2 hours to solve the problem. It is/was a server problem with the missing "mime" type which is needed to play HTML5 videos. After you could not fix your server the problem, I have send you the money back.

Rated 5 out of 5 stars

Super support

Best support, fast help... Not just comments like please reboot your machine.... Support has very much knowledge! Thanks for your help.

25 February 2017
Unprompted review
Rated 5 out of 5 stars

Good Support

Thank you for your assistance. Great and fast Support.
Beautiful Templates.
Best Regards from Germany

13 February 2017
Unprompted review

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