I purchased a perfume that was not in stock, but had a 2 to 4 weeks fulfillment, it was never in stock so my order was cancelled. Checked back after a few weeks, back in stock, ordered again and recei... See more
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Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.
Contact info
140A 58th Street, Suite 6N - 6th Floor, 11220, Brooklyn, United States
- 877-834-1434
- orders@jomashop.com
- www.jomashop.com
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Bro I love Joma shop(like fr)
Bro I love Joma shop so much amazing deals some of the best(better than fragrance net in my opinion)
CORRECT THE INVICTA REGULAR PRICES
Invicta watches regular prices are exaggerated to show savings that are not true. If you go on line to look at INVICTA store , you will see the real original prices My experience with Jomashop has been not too bad, some of the chronograph watches dont work good.
I have bought over 30 watches from Jomashop, and I have over 250 watches, most are Swiss including Rolex , Omegas, Baume Mercier.
price availability
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Worst customer service ever
Worst customer service ever. Avoid them at all costs.
They delay, cancel orders. Froze funds without releasing them and so on.

Reply from Jomashop

Reply from Jomashop
Always great products at a great price !
The best product thanks
so far its been good.
I had a great experience shopping with…
I had a great experience shopping with Jomashop. The website was user-friendly, the selection of products was impressive, and my order arrived quickly and in perfect condition. I would definitely recommend Jomashop to anyone looking for quality items and reliable service.
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