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Jomashop Reviews 39,954

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TrustScore 4.5 out of 5

4.4

Watch Store
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Review summary

Created with AI, based on recent reviews

Evaluating 10,051 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the highly competitive prices, often noting significant savings. Many appreciate the wide variety of items available, making it easy to find desired products. The ordering process is frequently described as straightforward and user-friendly. However, some people were dissatisfied with aspects of the delivery service, mentioning long shipping times or issues with packages arriving damaged or with missing contents. A few other people also felt that there were occasional problems with order accuracy, such as receiving the wrong item or a product with a minor flaw.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the great variety, quality,... See more

Price

Customers consistently note positive experiences with price, often highlighting fantastic and competitive... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, prompt delivery,... See more

Order

People report ambiguous experiences with order. While some customers praise the ease of ordering, prompt... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the great quality of products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really love this shop. Seems like they have the best prices. I have bought four or five watches from here and generally been a pretty good experience. However, I have one that's been waiting in sp... See more

Rated 4 out of 5 stars

Genuine Seiko at a great price. Watch arrived safely but I was a little anxious waiting for it as I did not receive any confirmation after paying and couldn’t find a way to reach out

Rated 4 out of 5 stars

The purse is new but had a small flaw in the leather it was in the back so I decided not worth the hassle to return . Maybe check the merchandise better and tell the customer of the flaw

Rated 4 out of 5 stars

So far so good. Just bought myself a watch. I bought a not so expensive one to test the site. Will see if it arrives on time and well. Could not edit the billing address which was different from the s... See more

Company details

  1. Watch Store
  2. Clothing Store

Written by the company

Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

40K reviews

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Rated 5 out of 5 stars

Lifetime Customer

I've been shopping with Jomashop for the past 4-5 years and they're my go to! Why pay retail when you get it at a discount and better customer service and fast shipping!!

29 April 2026
Rated 2 out of 5 stars

I ordered a bag on 4/14/26 for my…

I ordered a bag on 4/14/26 for my birthday which is a gift from a very special person and I have not received it till now and it keeps saying awaiting delivery. This gift means so much to me that it makes me sad. I have called and was only told that they are working on it.

30 April 2026

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