In reply to Geraldine's complaint about john lewis of hungerford they haven't been paying their suppliers for over 6 months. Companies wont deal with them any more as they owe so much money. Through t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order number: 66412852 Briefly purchased expensive Karen Millen jacket for an event. Requested next day delivery. No sign of coat it's been four days now! I've been recently advised its gone missing... See more
After writing up 2 bad experiences on here, I feel credit should be given where it's due. Have used John Lewis on numerous occasions without any bother. Recently bought a tv package and 7 days later t... See more
My husband spent over £10k on fitted wardrobe, last week the fitters spent 3 days fitting them and left us all the rubbish, they said they will collect them next day but never turned up. When we ca... See more
Company details
Written by the company
For over 50 years, we have been creating bespoke kitchens to the highest standards to elevate residential spaces. Our collaborative approach ensures every project is carefully planned, from layout and materials to the handcrafted details, blending functionality with timeless beauty. Each kitchen is crafted in our Oxfordshire workshop by skilled artisans, combining traditional craftsmanship with modern techniques. With meticulous attention to detail, we create kitchens that are built to last and inspire. Whether for a private residence or a multi-home development, we offer the expertise and craftsmanship to transform any space.
Contact info
United Kingdom
- www.john-lewis.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is the best
Ordered a John Lewis childs sewing machine for my granddaughters birthday. The day before her birthday it still hadn't arrived. Contacted Customer services, apologies and a replacement would be sent express deliver. It arrived the next morning, in time to wrap & give to our little girl, who was so pleased with it. Thank you John Lewis
Could have been better
After looking at other various websites for a new sofa, i found John Lewis had the best offer. The furniture is great, and quality flawless but delivery took longer then expected
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








