Job Worth Doing Reviews 

154
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Two doors got fitted April 2023, water ingress, draughts, these uPVC doors are less efficient than the wooden ones fitted previously. The staff do t answer the phones and third party contractors hav... See more

Rated 1 out of 5 stars

Can contact to get issue sort as none of number I have are for them getting passed from pillar to post

Rated 1 out of 5 stars

Surprised they lasted as long as they did- doesn’t matter how many company guises you invent, your unprofessional reputation will always catch up. Just a board of sales minded people wanting to make a... See more

Rated 1 out of 5 stars

Job not worth doing, initial installation seemed good but some glass panes damaged, some just wrong.staff in office polite but never get phone calls returned. Now one month on and still waiting and wa... See more

Company replied

Company details

  1. Insulation Contractor
  2. Boiler and Heating Service
  3. Plumber
  4. Solar Energy Equipment Supplier

Information provided by various external sources

Our experienced fitting teams are experts in their field who aim to deliver the best quality products and installation within the industry We offer top quality products across a wide range of home improvements including A rated double glazing, doors, conservatories, roofline and many more products Our aim is to always get our fit 'Right First Time'


Contact info

1.2

Bad

TrustScore 1 out of 5

154 reviews

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1.2

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(154)

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Rated 5 out of 5 stars

The two fitters were quick efficient

The two fitters were quick efficient , tidy , friendly , and the end product was 100 percent.

9 July 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon,

Thank you for taking the time to review our company.

We are glad to hear that you are happy with our service and our fitters did an excellent job.


Kind Regards,

John
JWD Customer Care Team

Rated 5 out of 5 stars

They did the job very well

They did the job very well and got all over our windows and doors replaced in just 2 days!

I would recommend to anyone to use Job Worth doing.

23 May 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon,

Thank you for taking the time to review our company.

We are glad to hear that you are happy with our service and our fitters did an excellent job.


Kind Regards,

John
JWD Customer Care Team

Rated 4 out of 5 stars

We are quite happy with the…satisfied customer

We are quite happy with the installation. The only reservation I have regarding using this company was the pushy ness of the sales and marketing side and the ridiculous first quote that we were given.

14 May 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon Mr Morris,

Thank you for taking the time to review our company. We would like to apologise for the issues you had with ourselves.
Thank you for trusting Job Worth Doing to complete your home improvements.

John
Customer Care Team

Rated 3 out of 5 stars

Had to get them back the following day…

Had to get them back the following day to address quite a few small snagging issues, but main fault was there was one window sill fitted without the 'bullnose'. Can't find an excuse for that. For anyone thinking of getting them make sure you ask for all the internal joints between the facings and the walls to be finished with decorators caulk instead of silicone. Paint does not stick to silicone.

13 May 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon Mr Morris,

Thank you for taking the time to review our company. We would like to apologise for the issues you had with ourselves.
Thank you for trusting Job Worth Doing to complete your home improvements.

John
Customer Care Team

Rated 5 out of 5 stars

very efficient

13 May 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon,

Thank you for taking the time to review our company.

I am glad to hear that you are happy with our service and our fitters did an excellent job.


Kind Regards,

John
JWD Customer Care Team

Rated 5 out of 5 stars

Very efficient

Great men very tidy everything went to plan

13 May 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon,

Thank you for taking the time to review our company.

I am glad to hear that you are happy with our service and our fitters did an excellent job.


Kind Regards,

John
JWD Customer Care Team

Rated 1 out of 5 stars

Appalling workmanship avoid at all cost…

Appalling workmanship avoid at all cost !!! 6 months on from taking my Mother money(in her 70s+) work still not completed left windows leaking glass roof had to be taken down Manager keep making excuses cannot seem to get any help from Zenith and the Kairos Group all one group of company

13 March 2019
Unprompted review
Rated 5 out of 5 stars

Final result good with Jobworthdoing…

Final result good with Jobworthdoing but I found I spent far too much time on phone calls with Zenith and had no confirming emails. Standard of product and final workmanship good.

29 January 2019
Unprompted review
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Reply from Job Worth Doing

Good Afternoon Mr. Wheeler,


Thank you for taking the time to review our company.


I am glad to hear that you are happy with our service and our fitters did an excellent job.


Kind Regards,

Guy
JWD Customer Care Team

Rated 1 out of 5 stars

11-months and no finished conservatory!

I've just spent a few minutes looking for the "minus" star rating.

My mother signed her agreement with JDW, almost 11-months ago. Guess what, it's still not completed. 11. Months. Ago.

Their main issues seem to be total incompetence relating to project management, staff retention and a lack of teams or local trades to complete the work.

3-Months ago, we sent JDW a 21-day warning letter for work to start and be completed.Low and behold a reply following weeks of no response, with a first week in December scheduled to start and complete all works. Two months on, it's not completed and now what has been built is leaking. We also have a few tonnes of hardcore on the drive, which wasn't needed and no one will come to collect.

My mother has a chronic lung condition, made worse through stress. JDW has a lot to answer for; mis-selling in terms of timing and work they would manage, (6-weeks to complete the work from contracts apparently!), total lack of communication, lack of basic honesty, poor survey work and not enough competent staff.

Trying to find anyone at JDW, Zenith or Kairos (parent company) to complain to is nigh on impossible. The branch manager we are dealing with (started there 4 months ago) is clearly out of his depth and fighting a lot of historical order issues.

If any senior management from JDW of Kairos read this, I suggest you get in touch rather rapidly. Anyone else, avoid them.

28 January 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon,

I am sorry to hear of the experience your family are having.

Could you please provide the contract number so we can investigate this further for you.

Kind Regards,

Guy

JWD Customer Care Team

Rated 1 out of 5 stars

The on going nightmare

I made a big mistake in buying Windows and doors through penicuk / clear way.they have been a nightmare.the so called company that in stalled my new windows and doors is a job worth doing.the manèger Peter from Inverness is never there too answer the phone .the Windows let big draughts in and the back door lets a gale in when there's wind.today Peter had booked a time with me after waiting longer than eight weeks he said he'd be at mine between 2 and four he didn't show up .my windows were in stalled on the 27 August 2018 .its being very stressful and costly .ive ended up with worse Windows and doors than I had before.jane

23 January 2019
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

We have contacted you via private message to collect some more information regarding this.

We apologise for the trouble this may have caused you.

John
JWD Customer Care Team

Rated 5 out of 5 stars

I have recently purchased new windows…

I have recently purchased new windows and I couldn’t be happier with the service. The fitters that arrived were polite and courteous and what’s more, they were tidy. The windows that were fitted look fantastic and complete my house to the highest of standards. I highly recommend to anyone who is considering using this service.

29 November 2018
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon Lauren,


Thank you for taking the time to review our company.


I am glad to hear that you are happy with our service and our fitters did an excellent job.


Kind Regards,


JWD Customer Care Team

Rated 4 out of 5 stars

Great service from this company

Great service from this company. Products are exactly what i ordeed . Customer services were extremely helpful answering my queries quickly and efficiently.

27 November 2018
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Morning Mel,


Thank you for taking the time to review our company.


I am glad to hear our excellent customer service team, were able to help you.


Kind Regards,


JWD Customer Care Team

Rated 5 out of 5 stars

Very good service

Very good service, customer service is brilliant. We had a small problem but Gaius sorted it out straight away. Highly recommend

27 November 2018
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon Joe,


Thank you for taking the time to review our company.


I am sorry to hear there was a small problem, but glad to hear this was resolved for you.


Kind Regards,


JWD Customer Care Team

Rated 5 out of 5 stars

I've had two installations from Job…

I've had two installations from Job Worth Doing over the last 12 months, on both occasions the surveyor was very knowledgeable and thorough in running through my contract. They arranged an installation that fitted around my work and other commitments and left the property clean and tidy when they finished. I have no reservations in recommending a good product and service and will use them If I need future works completing.

26 November 2018
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon James,


Thank you for taking the time to review our company.


We will pass on your praise to our surveyor and the fitting teams. We hope you enjoy our products.


Kind Regards,


JWD Customer Care Team

Rated 5 out of 5 stars

Fantastic

Fantastic job, my new upvc windows look fantastic, fitters were brilliant great job all round love the finish.

26 November 2018
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Afternoon Sandra,


Thank you for taking the time to review our company. We are pleased you love the finish!


Kind Regards,


JWD Customer Care Team

Rated 5 out of 5 stars

What an amazing result

What an amazing result! Changing my old wooden windows to new upvc was a great decision. Look really smart and impressed with the end result

23 November 2018
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good morning,

Thank you for taking the time to review our company. I am pleased you are satisfied with your new product.

I want to take the chance to thank you for choosing JWD for your home improvements.

Rated 5 out of 5 stars

Professional

The fitters were professional and worked hard throughout the two days they were with me. Finished the installation to a high standard.

23 November 2018
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Morning,

I am very pleased you are happy with the service we provided you. I have passed your kind words onto our fitting team and I want to take the time to thank you for choosing Job Worth Doing for your new home improvements.

Kind Regards,
John
Customer Care Team

Rated 5 out of 5 stars

professional and efficient

Job worth doing installed our roofline. They were polite and courteous throughout the job and completed it quickly and efficiently. I would absolutely recommend them.

22 November 2018
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Good Morning,

I am very pleased you are happy with the service we provided you. I have passed your kind words onto our fitting team and I want to take the time to thank you for choosing Job Worth Doing for your new home improvements.

Kind Regards,
John
Customer Care Team

Rated 1 out of 5 stars

Penicuik/Job worth doing /Newhouse…

Penicuik/Job worth doing /Newhouse Scotland. Had windows fitted end of may. Very large lounge window damaged in transit so another ordered which we were told would be in that week. 3 weeks or so later new window arrived in depot(no updates and many calls from us durng that time) but was informed therecwas a fault in glass so reordered yet again. There were marks on 3 sills too on those already fitted so they were to be replaced. It was 7 weeks from date of original job before we got a date for window to be fitted and for remedial work to be done. Day arrived and at 10am 2 men arrived without the window!! Said he wanted to check other jobs and then go back to get window.Left at 10.30 and that was the last we saw of them. Phoned JWD to see when they were coming back and was told they'd gone home as window was too big!!!! Demanded to speak to manager and did actually get to speak to him. Have to say I went ballistic at this point.He came out later that day . He appeared to very apologetic and window was eventually put in 2 days later. However we noticed a problem wirh bathroom and kitchen window. Engineer came in 31st Aug and said a report would be sent in. 6 weeks later after many calls and unreturned calls by them we're still waiting. Manager came out a week ago again .
If I can stop one person make the mistake of employing this bunch of cowboys I would be happy

11 October 2018
Unprompted review
Rated 1 out of 5 stars

The Ipitome of dishonesty

The Ipitome of dishonesty
We have had the worst buying experience of our lives in contracting this company for a conservatory build just over a year ago. We foolishly paid £6200 deposit for the build on the back of having heard of the company through advertising thus assuming they were a safe pair of hands. How wrong we were!!!, over the past year we were fed utter lies and deceived regarding the builds progress by both weatherseal and their partners in crime Jobworthdoing, their contractors and owned by the same organisation Entu/Kairos. Eventually it transpires via a flippant email that the company weatherseal was liquidated and the new owners were not responsible for the contract so the deposit was lost. The new owners of the title weatherseal continued the dishonest ethos of the old by lying about the reason for their failure to complete the contract by implying it was as a result of he local planning department. I informed:
Unable to use his name: The
Legal & Compliance Director
The Kairos Group( Unit 7, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3PZ)
of the situation and unfortunately he accepted the lies from the local Jobworthdoing department (based in Newhouse Ind. estate, Lanarkshire, Scotland who have been particularly complicit liars over the period) and his reaction was to stop communicating and continue business as usual. Since my awful experience I have researched the history of the various companies under the Entu/Kairos umbrella:
1 "Entu"
2 "Job Worth Doing"
3 "Weatherseal"
4 "Spectrum"
5 "Weatherseal the Pride of the Nation"
6 "Weatherseal Windows and Doors"
7 "Weatherseal Conservatories"
8 "Weatherseal Home Improvements"
9 "Window Care"
10 "Myhouse Shared Services"
11 "My House"
12 "S H G"
13 "S H G Estd 1970"
14 "St Helens Glass"
15 "Penicuik Home Improvements"
16 "Penicuik"
17 "Zenith Staybrite"
18 "Zenith"
19 "Staybrite"
20 "Ecobrite"
21 "Claritherm"
22 "Ecotherm"
23 "Ec Therm"
24 "Zenith your home. Improved"
25 "Eco Therm"
26 "Staybrite Solar"
Quite a list of well known household names and an unbelievable history of entering liquidation and reinventing itself debt and responsibility free. So it would seem idiotic to associate yourself in anyway with any of the aforementioned companies as given their previous track record it is only a matter of a short period of time that the same process will be repeated were us hard working honest people are scammed by unscrupulous self centred directors and a system that fails to protect the consumer and allows these directors and their solicitors to milk the public with impunity. Yes I am bitter who can blame me however I am writing this review in order to help other honest people avoid this situation and learn from another's mistakes. Take care, David.

24 September 2018
Unprompted review

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