Jkoutdoors Reviews 

152
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently point out that transactions are smooth, featuring fast delivery and great communication. Customers mention that online orders arrive extremely quickly and that all purchased items consistently exceed expectations in terms of overall quality. Consumers find the entire shopping process exceptionally smooth, noting that support representatives are always polite, responsive, and extremely helpful. However, some people mentioned experiencing occasional delivery delays or receiving items that were slightly damaged upon arrival. Despite these occasional setbacks, shoppers noted that customer service staff efficiently resolved problems by offering prompt replacements or full refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are great and accurately match... See more

Order

Clients share positive opinions on order experiences, highlighting that items are typically in stock and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting swift email responses and very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and prompt... See more

Service

Consumers find service to be positive, highlighting great overall experiences and prompt communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered couple items from jk one a ngt net turned up in couple days great I contacted jk about the other item quick reply that same day said other item being sent out etc didn’t turn up Week later c... See more

Rated 5 out of 5 stars

10/10 Best Service Experience I purchased a set of ngt bite alarms for jk outdoors and they arived very quick. Unfortunatly the reciver devoloped a fault and still under waranty, i emailed jk outd... See more

Rated 5 out of 5 stars

One of the best customer services I’ve had the pleasure of speaking to. Orders get processed relatively fast, I did have some issues with delivery, when I emailed I got a response back from Becky, ve... See more

Rated 5 out of 5 stars

I ordered from JK Outdoors because they had the items I was looking for at a competitive price. Everything I ordered was in stock and despatched quickly. Unfortunately the zip on a fishing bag had bee... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(152)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Ordered and was supposed to be delivered next day ! Evri lost my parcel i emailed jack (the owner) sent out the items again ...
I received them today and worth the wait quality is top notch and the price is so good will definitely be using again 10/10

3 September 2025
Unprompted review
Rated 5 out of 5 stars

5 star

Had a issue for a few weeks they’ve sorted it out and gone above and beyond. jacks handled it amazingly which is much appreciated

Thank you

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service Feedback

I bought a carp fishing stand and unfortunately the screw handle was damaged when it arrived.
I contacted them and the service was fantastic. A replacement one was sent immediately, continuous feedback and shipping notifications were a plenty.
5 star rating doesn’t do them justice.
Definitely buy from them again.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

I made a order one of my items were…

I made a order one of my items were missing so I emailed them to find out what was going on they emailed me strait back and offers a refund or they can resend the the item that was missing would use again

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

I recently ordered a hoodie for a present but unfortunately the size i ordered was incorrect so i had to return it 🤦‍♀️ Returning the item was straight forward and when I contacted the company they replied within a day or 2 and kept me well informed. Definitely would use them again.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

I ordered some leads off eBay from…

I ordered some leads off eBay from jkoutdoors and unfortunately the packaging was damaged and the leads fell out in transit but after a few emails they sorted it straight away and sent me a new package they were very helpful 👍🏼

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, Great value , good customer service , quick delivery, well packaged . I look forward to my next purchase with JK outdoors

2 July 2025
Unprompted review
Rated 5 out of 5 stars

pva bags (ngt)

Ordered some pva bags (ngt) as i like the 200mm length on these.
Price was spot on.
Had a delivery issue, but it was all down to Royal Mail not the seller !.
Comes with the seller were great and I will purchase from their website again

5 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look