Jigsaw24 Reviews 

539
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for being friendly, knowledgeable, and providing great communication. Many people appreciate the competitive pricing and the consistently fast and efficient delivery of their orders. However, some customers also noted issues with product accuracy, receiving items that were faulty or different from what was advertised. A few other people also felt that delivery could be unreliable, experiencing delays, non-receipt of items, or insecure package placement. Additionally, some reviewers mentioned problems with order processing, including unhonored prices, uncommunicated cancellations, and slow refunds.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the availability of specific... See more

Service

Users describe ambiguous interactions with service, with many customers praising the excellent service,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting issues such as... See more

Price

Clients share positive opinions on price, with many reviewers highlighting excellent sales and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered a phone plus laptops and iPads from Jigsaw 24 over many years and each time the service has been truly excellent. They are always friendly and knowledgeable and I wouldn’t go anywhere e... See more

Company replied

Rated 5 out of 5 stars

Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions

Company replied

Rated 5 out of 5 stars

Needed a 64gb MacBook Pro next day to deliver work for a client nowhere else even Apple direct could supply for at least 20+ days. Jigsaw24 came through❤️

Company replied

Rated 5 out of 5 stars

Excellent service and product as described, I’ve been purchasing from Jigsaw for over 30 years and they have never let me down

Company replied


Company details

  1. Computer Hardware Manufacturer

Written by the company

We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.


Contact info

4.0

Great

TrustScore 4 out of 5

539 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(539)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Radio silence

Scheduled a delivery to arrive today about fortnight ago.
Nothing from them, no delivery, no communication since the original order to indicate anything was even been processed...

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Just want to say a massive thanks to…

Just want to say a massive thanks to Joshua Smith from the repair service team. We have sent many Apple laptops in for repairs and they're always repaired quickly. Joshua is always quick to response no matter what the question and very professional and friendly.
I highly recommend.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Mac Studio with the correct configuration was in stock and delivered next day. Apple had quoted a four week lead time.

13 December 2022
Rated 5 out of 5 stars

Price

Price, service and delivery. Will certainly consider Jigsaw 24 for any future Mac purchases

29 November 2022
Rated 5 out of 5 stars

Mac Studio

Mac Studio ordered and delivered next-day, zero fuss. Will no doubt order from you guys again. Thanks 👍🏻

13 September 2022

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