I have ordered a phone plus laptops and iPads from Jigsaw 24 over many years and each time the service has been truly excellent. They are always friendly and knowledgeable and I wouldn’t go anywhere e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions
Company replied
Needed a 64gb MacBook Pro next day to deliver work for a client nowhere else even Apple direct could supply for at least 20+ days. Jigsaw24 came through❤️
Company replied
Excellent service and product as described, I’ve been purchasing from Jigsaw for over 30 years and they have never let me down
Company replied
Company details
Written by the company
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Contact info
The Old Mill, High Church Street, NG7 7JA, Nottingham, United Kingdom
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
4.0
Great
539 reviews
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Replied to 100% of negative reviews
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Reply from Jigsaw24
Thanks for the review. We're really pleased you were happy with the service and we look forward to working with you again.
Software code arrived quickly and all…
Software code arrived quickly and all worked. What more can I say?
12 January 2026
Reply from Jigsaw24
Thank you, Graham. We’re glad you were satisfied with our service!
Excellent sales with great…
Excellent sales with great communication from staff, from pricing quotes, to ordering and speed of delivery I could not fault my experience.
3 February 2026
Reply from Jigsaw24
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team and service. We look forward to assisting you again in the future.
All round excellent.
Efficient, Excellent price, informative about shipping arrangements, delivered as promised and well packed. Many thanks.
30 January 2026
Reply from Jigsaw24
Thanks for the fantastic feedback, Simon. We’re glad everything met your expectations and we appreciate you choosing us.
A truly excellent company
I have ordered a phone plus laptops and iPads from Jigsaw 24 over many years and each time the service has been truly excellent. They are always friendly and knowledgeable and I wouldn’t go anywhere else to buy an Apple product.
26 January 2026
Reply from Jigsaw24
Thanks for your loyal support over the years! We’re happy to hear you’ve consistently had great experiences with our team and we really appreciate your trust in us for your Apple purchases.
still waiting for ordered product from…
still waiting for ordered product from last week. phoned in to find out what had happened and was told product had been out of stock, this was not flagged up at time of order. a plus to very nice lady who apologized and assured me product would be with me tomorrow. this message sent 03.02.2026
20 January 2026
Reply from Jigsaw24
Apologies for the delay in delivering your order, Anna. Thank you for taking the time to bring this to our attention, we know this is inconvenient and not our standard service. We’ve raised this with Customer Services to investigate however if you’d like to discuss it further, please contact us at CustomerServices@Jigsaw24.com as we would like the chance to make things right.
False advertising SSD vs HDD
I was advertised and bought a Solid State Hard Drive, but a was delivered a normal, old rotary. The webpage still advertises this product as SSD, it is not SSD. This is bare faced false advertising, god knows how many have been tricked by this by not knowing better. 2 weeks later I'm still awaiting any news on my refund.
12 January 2026
Unprompted review
Reply from Jigsaw24
Hello Felix, thank you for bringing this to our attention. We’re sorry to hear about your recent experience and the inconvenience this has caused. We’ve now updated the webpage so it shows the correct details, and we’ve passed this on to our Customer Services team so they can review what’s happened and make sure this is resolved for you. Someone should be in touch shortly to arrange your refund, thank you for your patience.
Jigsaw24 are very helpful with advice
Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions
12 January 2026
Reply from Jigsaw24
Great to hear! Glad our advice was helpful, William.
Excellent service thanks guys :) Pete
19 December 2025
Reply from Jigsaw24
You're welcome, Pete. Glad we could help!
Excellent Black Friday Deal with a…
Excellent Black Friday Deal with a super fast delivery!
28 November 2025
Reply from Jigsaw24
Glad to hear our deals and delivery times were up to par!
Reply from Jigsaw24
Thanks for the feedback, we appreciate your loyalty to our brand!
Reply from Jigsaw24
Thanks for your trust and continued support!
Reply from Jigsaw24
Thanks for choosing us! We're glad we could help.
Reply from Jigsaw24
Thanks for sharing, we're pleased we could help!
Everything as usual
Everything as usual, helpful, good range of stock and a competitive price.
9 December 2025
Reply from Jigsaw24
We appreciate your review! Great to hear you value our range and pricing.
Reply from Jigsaw24
Thanks Paul, we’re glad communication and delivery were spot on!
Top customer service
The customer service was top. There was a slight delivery issue and CS sorted it. The product and packaging was bang on and at a nice price.
29 November 2025
Reply from Jigsaw24
We really appreciate your feedback and look forward to helping you again soon.
JIGSAW DID A GREAT JOB
THE PRODUCT WAS A GOOD PRICE AND DELIVERY WAS SPOT ON. i HAVE NOT USED THEMSI RTX3060 12GB GPU YET.
22 November 2025
Reply from Jigsaw24
Thanks for choosing Jigsaw24! We’re thrilled you had a great experience with us.
Everything onetime and to spec
21 November 2025
Reply from Jigsaw24
Thanks, Roger! We’re glad everything arrived on time and met your expectations.
Great service after an initial hiccup
I always say that the measure of a company's good customer service is how they behave when something goes wrong.
I needed a spare power adaptor for a vision mixer and asked them to send me the correct part as they were an authorised reseller. Unfortunately the agent gave me the wrong information so I was sent a part which wouldn't connect to the mixer.
I phoned the company up and spoke to Jamie who was so helpful. He sourced the correct part, and arranged for delivery plus collection of the incorrect one. At all times Jamie kept me updated by phone calls and emails.
Would use the company again because of Jamie.
Would have given 5 stars but for the initial hiccup.
18 November 2025
Reply from Jigsaw24
Thanks for sharing your experience, John. We’re pleased Jamie could help you, and we will use your feedback to improve our services and prevent any future hiccups.
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