Jewels House of Aria Reviews 

512
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently mention how wonderfully smooth and straightforward the purchasing process is, alongside remarkably fast delivery times. Customers also deeply appreciate the carefully prepared and lovely presentation boxes that always arrive safely at their respective destinations. Many people are genuinely delighted by the stunning jewellery pieces, pointing out that everything perfectly matches online descriptions and brings numerous compliments during celebrations. However, some people mentioned minor practical drawbacks, explaining that certain chains are difficult to fasten, back extensions need to be longer, and specific items feel a bit heavy.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the beautiful, stylish, and good quality jewellery... See more

Quality

Customers had positive experiences with quality, describing the items as well made and stunning. Reviewers... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that items consistently arrive on... See more

Order

People report positive experiences with order, highlighting the easy purchasing process and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a statement necklace to wear with my dress for a wedding. I found House of Aria online and ordered the pearl and gem necklace. It was very reasonably priced so I was not sure what to expect b... See more

Rated 5 out of 5 stars

Beautiful, stylish, statement pieces at very reasonable prices. Finished off my daughter’s prom dress perfectly! Customer service great and will be purchasing again!

Rated 5 out of 5 stars

Easy to order, fast delivery, nicely presented and good quality. Haven't worn it yet as saving for my holiday next month

Rated 5 out of 5 stars

Beautiful and quality necklace. Arrived safely in a beautiful box. Product looks same as it was shown. Highly recommended. Will buy again.


Company details

  1. Costume Jewelry Shop
  2. Decoration and Interior Design Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Jewels by House of Aria is a UK based online store, specialising in Statement Jewellery & Homeware


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

512 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(512)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Gorgeous coasters

Gorgeous coasters beautifully made and finished with gold edging. Love the colour. Really liked the addition of little feet stoppers on the base of the coaster. Arrived promptly and securely packaged. Look great on an amber glass side table.

24 August 2026
Rated 5 out of 5 stars

Beautiful necklace

I needed a statement necklace to wear with my dress for a wedding. I found House of Aria online and ordered the pearl and gem necklace. It was very reasonably priced so I was not sure what to expect but I was delighted. It is really lovely and fits the bill. Easy to order, quick delivery and nicely packaged. I am very pleased.

14 August 2026
Rated 5 out of 5 stars

Beautiful set

Very nice set necklace and earings...good quality...(just i would advice the back extension at necklace a bit longer ,many ladies can have a thicker neck)..

6 July 2026
Rated 5 out of 5 stars

A fantastic experience

Elegant packaging, a personalized greeting card, and an indescribably beautiful, exquisitely crafted piece of luxury jewelry. I’ll definitely be back to shop here again.

17 June 2026
Rated 4 out of 5 stars

Easy to purchase

Easy to purchase, fast delivery and beautiful item. Second I’ve bought from this shop and will use again.

16 May 2026
Rated 1 out of 5 stars

I wouldn’t recommend this website…

I wouldn’t recommend this website ,materials are not great and they are refusing returns.

2 April 2026
Jewels House of Aria logo

Reply from Jewels House of Aria

Dear Mariana Diaconescu,

We’re sorry to hear you’re unhappy, however our returns policy is fair — we offer full refunds on all eligible jewellery. The only exception is earrings, which are non-returnable for hygiene reasons as they are classed as intimate items. This is standard across the UK and widely understood. Our returns policy is clearly outlined on our website for you to review before purchasing.

We’re sorry the materials weren’t to your taste. All of our product images are taken using the actual items, so what you see is exactly what you receive. If you do not feel this is the case, please do get in touch with some images for us to review.

Thanks for taking the time to offer your feedback.

— Jewels by House of Aria

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