Excellent service, simple and precise. A massive range of jewellery for men and women, beautiful styles and colours, and also the option to upgrade on some item to even better stones. Jeulia's stones... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and variety of items is amazing. It is sometimes hard to decide what to get. Love the products and the shopping experience. The quality of each item makes you feel like you were wearing th... See more
Company replied
I love the jewelry. It’s beautiful and high quality. My fiancé purchased my engagement/wedding rings from Jeulia and I just purchased his wedding ring today. Matching skull design. Perfect!!
⭐⭐⭐⭐⭐ I had an amazing experience purchasing jewelry from Jeulia. The craftsmanship is absolutely stunning, and the piece looks even more beautiful in person than it did online. The quality exc... See more
Company details
Written by the company
At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.
Contact info
18551 Arenth Ave, 91748, City of Industry, California, United States
- 1-888-219-8158
- service@jeulia.com
- www.jeulia.com
4.5
Excellent
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy and great picking what I…
It was easy and great picking what I want
24 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your great feedback! We're so glad to hear that you found the selection process easy and enjoyable. Making your shopping experience smooth and convenient is always our goal. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Reply from Jeulia Jewelry
Thank you for your feedback! We're so glad to hear that you found the process easy and understandable. Making shopping clear and hassle-free is always our goal. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Found a ring i love!
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you found a ring you love. Your happiness means the world to us. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Great!!!😊 🫶🫶🫶🫶🫶🫶🫶
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your enthusiastic feedback! We're absolutely thrilled to hear that you had a great experience with us. Your satisfaction means everything to us and motivates us to keep doing our best. We truly appreciate your support and hope to have the pleasure of serving you again soon!
The jewelry looks very nice
The jewelry looks very nice. For the price I'm willing to take a chance, I've seen numerous reviews and testimony's on line for this company both praising and condemning this company. Lack luckster gemstones and outright fake gems, but also people who got exactly what they asked for. I wish the turn around time was quicker but I guess you can only do this so quickly. It would sure make more sense to have this survey after I get my product instead of right after paying for it.
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for sharing your honest thoughts. We understand your mixed feelings based on the reviews you've seen. We take quality seriously and always strive to deliver exactly what we promise. We also appreciate your feedback about the turnaround time and the timing of this survey – that's helpful for us to improve. We hope that when your order arrives, it will meet your expectations and give you the positive experience we aim for. We truly appreciate you giving us a chance and look forward to serving you again!
Beautiful Ring Set
My husband bought this set for me for our engagement- I love it!
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your beautiful feedback! We're absolutely thrilled to hear that your husband chose this set for your engagement and that you love it. It's truly an honor to be part of such a special moment in your lives. We wish you both a lifetime of love and happiness. We appreciate your trust and support!
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're so glad to hear that you were satisfied with our customization service. Creating unique and personalized pieces that match your vision is always our goal. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Elegant and Durable
Me and my girlfriend are a big fan of the quality and elegance of her Jeulia pieces! And I am a big fan of the price for such amazing quality, thank you!
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that both you and your girlfriend are big fans of the quality and elegance of our pieces. It's also great to know that you appreciate the affordable prices for such amazing quality. Your kind words truly mean a lot to us. We appreciate your trust and support and look forward to serving you again!
Great choice and free gift!!
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're so glad to hear that you loved our great selection and enjoyed the free gift. Adding a little extra to make your experience even better is what we love to do. We truly appreciate your support and hope to serve you again soon!
Very beautiful ring website is easy to…
Very beautiful ring website is easy to navigate my fiance loves it.
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your lovely feedback! We're so glad to hear that you found our website easy to navigate and that your fiancé loves the ring. It's truly an honor to be part of such a special moment in your lives. We appreciate your trust and support and hope to serve you again in the future!
Like the choice of stones
Like the choice of stones. Too many extra options to reduce price - complicates the site and ordering process.
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your honest feedback! We're glad to hear that you like our choice of stones. We also appreciate your thoughts about the extra options — your input helps us understand how we can make the site and ordering process simpler. We'll keep your suggestion in mind as we continue to improve. We truly value your support and hope to serve you again in the future!
I have ordered/bought a wedding ring on…
I have ordered/bought a wedding ring on the 10th of June however it still shows processing. Everytime I query the starus that does not change and still says processing, I receive an automated email that says I have to wait.
I feel that this can be a scam and people should think hard before they order anything from Jeulia. I also think that the reviews on their website might be fake because if they were that good they would keep a client updated and provide decent feedback.
10 June 2026
Unprompted review
Reply from Jeulia Jewelry
We sincerely apologize for any inconvenience caused by the delay. We have already urged our factory to expedite your order and will do our best to arrange shipment as soon as possible. Once dispatched, we will notify you via email with the tracking information so that you can monitor the latest status of your order in a timely manner. Thank you for your patience and understanding.
Epic epic epic wonderful designs and…
Epic epic epic wonderful designs and epic shipping and customer service
22 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your epic feedback! We're absolutely thrilled to hear that you love our wonderful designs and had a great experience with our shipping and customer service. Your excitement means the world to us. We truly appreciate your support and can't wait to welcome you back for more amazing pieces!
I have brought a few rings now
I have brought a few rings now, they are all beautiful. I’m very glad there is a size guide because that’s the hardest thing about buying on line. I’m very happy with all my purchases, they fit well and wear well.
Ordering is easy, and postage is within reasonable timeframes.
23 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your wonderful review! We're so happy to hear that you've purchased multiple rings from us and love them all. It's great that our size guide helped you find the perfect fit – we know sizing can be tricky when shopping online. We're also glad you found the ordering process easy and delivery time reasonable. Your continued trust and loyalty mean the world to us. We truly appreciate your support and look forward to serving you again!
Pictures and small video of ring on a…
Pictures and small video of ring on a finger makes choosing easier.
22 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your lovely feedback! We're so glad to hear that our product photos and short videos helped make your selection easier. Providing a clear and realistic view of each piece is very important to us. We truly appreciate your support and look forward to serving you again in the future!
⭐⭐⭐⭐⭐ 5 Stars
⭐⭐⭐⭐⭐ 5 Stars
I had an excellent experience with Jeulia from start to finish. The jewelry is absolutely beautiful, with stunning craftsmanship and attention to detail that exceeded my expectations.
What impressed me most was their customer service. Throughout the entire process, the team was responsive, professional, and genuinely helpful. They assisted me with order updates, shipping questions, and even helped resolve an unexpected issue with DHL. Their communication was prompt and courteous, which gave me great confidence in my purchase.
The rings are gorgeous and look even better in person than in the photos. The quality, design, and presentation are outstanding, especially considering the price.
I highly recommend Jeulia to anyone looking for beautiful jewelry, excellent customer support, and a company that truly stands behind its customers. I would definitely purchase from them again in the future.
Thank you, Jeulia, for making this special purchase such a positive experience!
22 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your incredible review! We're absolutely thrilled to hear that you had an excellent experience from start to finish. It means the world to us that you appreciated our craftsmanship, attention to detail, and customer service. Knowing that we were able to assist you with order updates, shipping questions, and even resolve a DHL issue promptly gives us great pride. We're delighted that the rings exceeded your expectations in person. Your high recommendation truly inspires us. We can't wait to welcome you back in the future!
Fast and beatyfull
22 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your lovely feedback! We're so glad to hear that you found the experience fast and the products beautiful. Your satisfaction means a lot to us and motivates us to keep delivering quality. We truly appreciate your support and hope to serve you again soon!
Reply from Jeulia Jewelry
Thank you so much for your love and support! We're absolutely delighted to hear that you love our store. Your kind words truly brighten our day and inspire us to keep doing our best. We look forward to serving you again and bringing you more beautiful pieces in the future!
I've always loved the beautiful…
I've always loved the beautiful selections of jewelry and great quality for the prices. I will continue to purchase future gifts and also for myself. Hehe ;) Great company to trust to buy from for your lovely jewelry needs.
22 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your kind review! We're absolutely delighted to hear that you love our selection and quality for the price. It means a lot to us that you trust us for gifts and treats for yourself too. We truly appreciate your loyalty and support, and we can't wait to help you find more beautiful pieces in the future!
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're so glad to hear that you love our excellent designs and great quality. Your satisfaction means a lot to us and motivates us to keep delivering the best. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.