Jaycotts Sewing Supplies Reviews 

222
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jaycotts are an amazing company! Nothing is too much trouble for them. Helping over the phone with a sewing machine issue and advice regarding products and availabilty. Ordering and delivery are usual... See more

Rated 5 out of 5 stars

I am very pleased with Jaycotts today! Late on Sunday evening, I ordered some Jersey sewing machine needles, required urgently to repair my granddaughters trousers. They have just arrived.. First clas... See more

Rated 5 out of 5 stars

Have bought a few things from Jaycotts over the years but this time they surpassed themselves for customer service. I asked a question about a ruffler foot I was interested in buying. They came back t... See more

Rated 5 out of 5 stars

Great customer service and speedy delivery. My delivery address was incorrectly set (my fault!) I sent a mail via their contact system and received a reply first thing the following morning acknowled... See more

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4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

This company is just outstanding

This company is just outstanding. We place an order and it arrives the next day. All the staff are friendly, kind and knowledgeable and are lovely to deal with. It is a joy to work with Jaycotts. Thank you so much everyone for your hard work and great service. Outstanding team to be proud of.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent 💫

Simply had to write a review for the impeccable customer service and experience I had from Jaycotts. I ordered ribbon for Christmas and a couple of other sewing supplies. The items arrived beautifully wrapped and next day delivery for a very low postage cost. I had spoken to a gentleman on the phone to confirm stock of an item and he was very helpful and attentive. Excellent 💫

10 December 2024
Unprompted review
Rated 5 out of 5 stars

outstanding

having ordered zips from Jaycotts and another company on the same day, I have to say what an amazing service Jaycotts give. My order was dispatched and recived within 48hrs where as the other compant took over 1 week. Having paid same postage for both companies I was surprised. The speed of delivery is very important to me for my small business. The quality of goods is also outstanding.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I put in my order online on Sunday evening and it arrived by post on Tuesday. I live in the North East of Scotland and have to put up with deliveries taking much longer to arrive. The goods are exactly as described and just what I need to start my project.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

First class customer service

First class customer service

We ordered a pattern and when it arrived it had a page missing. We let the staff at Jaycotts know at 10 o'clock on Tuesday and had a response within a couple of hours to say they were sending another on.

By the next day, Wednesday, we had a replacement.

In times when it's almost impossible to deal with anything other than a chat bot it's refreshing to deal with such helpful people. Thank you so much, we will be recommending you to all our sewing friends.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Jaycotts

Jaycotts never fails to deliver promptly, carry an excellent stock, they appear to use eco friendly packaging as much as they can and provide a first rate service. Highly recommend and very reliable.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered some items on Friday at 12pm. Received email at 12.30 advising it had been posted out. Received items Saturday morning. Have used Jaycotts many times & never hesitate ordering from them. Highly recommend…

15 July 2024
Unprompted review
Jaycotts Sewing Supplies logo

Reply from Jaycotts Sewing Supplies

Many thanks for your lovely review !
Always glad to be of service - Happy Sewing best regards the Jaycotts Team

Rated 5 out of 5 stars

Excellent customer service

I ordered a pattern on Tuesday and it was delivered in the post the next morning. I have always received excellent service from Jaycotts and recommend them for this reason and the wide range of patterns and haberdashery.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service my wife recently…

Excellent service my wife recently purchased a rather expensive sewing machine and was told right from the start there would be a delay in shipping All through the process was kept updated on the delivery time. When the machine was delivered she was given a free gift.A very special mention to Alex for all his help and professionalism.

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Shop!

They have a good range of products and prices, and excellent costumer service if things don't go as expected. Very happy customer!

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

I'd give this company more than 5 stars if I could. I have always experienced excellent service. If I order in the evening then the orders are completed ready to be despatched before 8.00 am the next morning! The communication on the order process works well and the website is easy to navigate. Their prices are competitive and the plain dyed cotton material is a good quality.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

First time buyer with Jaycotts and I was impressed with the efficiency of the service. Easy to order, arrived the next day. Well packaged with no wastage. Would definitely purchase from them again.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

My go-to business for sewing supplies

My go-to online shop for sewing supplies. A pleasure to do business with them. Good choice of interfacing, linings, threads + all haberdashery. An easy to negotiate website. Very prompt at processing orders and good communication. Always tempted to buy a new sewing machine from them but have so far resisted. Often notified of offers or sales but mostly these seem to be for sewing patterns.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Great for Embroidery Supplies

I very rarely write reviews, but Jaycotts are really wonderful. They stock embroidery supplies that are hard to find elsewhere at great prices and with an efficient ordering and delivery process.

12 January 2024
Unprompted review

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