Jaycee Trophies Reviews 

3,332
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptional product quality, beautiful custom engraving, and secure packaging that ensures items arrive in perfect condition. Many people also highlight the remarkably fast delivery service and the helpful support team that easily manages tight timescales and complex online orders. Some reviewers were not happy with minor details, noting occasional issues such as missing accessories, smaller text than expected, or slight product variations. Despite these rare occurrences, consumers remain extremely satisfied and consistently eager to recommend the business for upcoming annual events, sports ceremonies, and awards.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing general satisfaction with the items... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the top-class experience from start to... See more

Quality

People report positive experiences with quality, expressing general satisfaction with the products received.... See more

Order

Customers report extremely positive experiences with the ordering process, consistently highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time ordering so didn't know how the engraving will look like. A quick email to Jaycee's to confirm, had a response back within an hour. Ordered and the trophies arrived within 2 weeks. Had a sl... See more

Company replied

Rated 5 out of 5 stars

I've been using Jaycee Trophies for over 10 years now. Their trophies look great, feel good quality and are reasonably priced. The engraving is always accurate, looks good and adds a personalised... See more

Company replied

Rated 5 out of 5 stars

Every year we go camping and we play this game called Blongo ball and we get medals for the first and second place - I’ve always used this company - quick delivery, high quality medals and great custo... See more

Company replied

Rated 5 out of 5 stars

Just Phenomenal, I honestly can't praise you all enough. Just so helpful from start to finish, you made sure my messages were responded to promptly & any phone calls. My order was a short timesca... See more

Company replied


Company details

  1. Trophy Shop
  2. Corporate Gift Supplier
  3. Engraver
  4. Glass Engraver
  5. Sporting Goods Store

About Jaycee Trophies

Written by the company

Superb range of trophies, glass awards and medals plus lots more. You can personalise and order awards online 24/7 with our easy to use website. Whether you are looking to order sports trophies, school awards or glass awards for that special corporate event, hopefully we have just what you are looking for. If you need help or guidance placing an order or just for advice, our excellent customer service team are always happy to help. Awards are engraved and packed on site with a speedy turn around. Express delivery and click and collect options available. We look after our customers. We offer loyalty reward points on every order so you get a saving every time you come back.

Sport and Corporate Awards is now part of Jayceetrophies

Jaycee Trophies

Written by the company

Online trophy shop selling sports trophies, glass awards and medals
Order awards online with ease in the comfort of your own home or workplace. - Huge Selection of Awards; - High Quality 'On-Site' Engraving; - Speedy Turn Around; - 5* Customer Service; - Loyalty Reward Points for our Customers - Free Artwork service for glass awards and eco/bamboo awards; - Low Cost Signed for Delivery Service (Free over £75)

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,332)

260 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service. Fast delivery.

I was a bit confused on placing an order for different designs for several trophies but customer service was very helpful and they got back to my email very quickly. The delivery of the items were also very fast after the design approval.

5 August 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

Great to hear! Thanks for the 5 star review!

Rated 5 out of 5 stars

Top Class Customer Service / Quality

Can't thank the guys enough. The service from start to finish was top class. We had a very tough and last minute ask that the team were able to accommodate for us on such short notice - without any issues whatsoever. 10/10 service! Would recommend to anyone!

22 July 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

Thank you so much for your amazing review!

We're so pleased we could help and make everything come together when you needed it (just!). Our team always goes the extra mile, so it's fantastic to hear you had such a great experience from start to finish.

Your 10/10 rating and recommendation really mean the world to us. Thanks again - we look forward to helping you again soon!

Rated 5 out of 5 stars

What more can you say!

Ordered late Sunday night, despatched late Monday morning, and arrived Tuesday morning, with the personalised text all correct. What more can you say!

20 July 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

It must be some sort of wizardry... or just great service! 🧙✨ We're so pleased everything arrived so quickly and that the personalised text was spot on. Thanks so much for taking the time to leave such a lovely review!

Rated 4 out of 5 stars

The correspondence was great

The correspondence was great until we had confirmed all the detail.
Delivery was quick

14 July 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

Hi Lesley. Thank you for your feedback. We always strive to be a 5-star company, so it’s disappointing to see a 4-star rating.

We know this order took a little work from both sides as you wanted a replica and we needed a bit more info as to the layout from you, so we hope you were pleased with the final result.

We’re glad to hear you were happy with the communication and that the delivery was quick! We'd love to know why we didn't quite meet that 5 star rating for you.
Please let us know via email : info@jayceetrophies.co.uk

Hopefully next order we can meet the 5 stars we always aim for!

Rated 5 out of 5 stars

Helpful and easy to follow Website inc…

Helpful and easy to follow Website inc the ordering process. Product was exactly as described, and delivered in good time.

13 July 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

Thank you so much for sharing this kind feedback! We’re thrilled to hear that our website was helpful and easy to navigate, including the ordering process, and that your product arrived exactly as described and delivered promptly! Thanks for the 5 stars!

Rated 5 out of 5 stars

Good service

Good selection of reasonably priced trophies, easy to order, well packaged and quick delivery

15 July 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

Great to hear Alan! Thanks for the kind words and the 5 star review!

Rated 5 out of 5 stars

Trophies were good quality

Trophies were good quality, as was the engraving. They arrived promptly after ordering. Thank you!

6 July 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

Great to hear Danielle! Thanks for the kind words and the 5 star review!

Rated 5 out of 5 stars

Excellent quality trophies

Excellent quality trophies. Delivered and packaged perfectly. Really impressed

8 July 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

So good to hear Peter! Thanks for the kind words and the 5 star review!

Rated 5 out of 5 stars

Speedy service,nice product

Speedy service,nice product, and kept updated from order to delivery.
Very pleased.

7 July 2026
Jaycee Trophies logo

Reply from Jaycee Trophies

Great to hear Helen! Thanks for the kind words and the 5 star review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look