Jasper Reviews 

Jasper Ai has been charging my company $1,059.31 for two years in a row now and we never signed up for an account, nor did we have a free trial. We've even changed credit cards in the last several months and they're somehow still charging us $1,059.31 for a yearly plan that we've never had. Zero email confirmation on anything from Jasper Ai.
Also, it seems that their Pro Plan is only $708 annually, which means they're charging us far more than their top-tier plan.
Stay away from this website altogether. Criminals working there.

Worst AI tool ever used. The output you get is just rubbish. And watch out! There is no way to cancel your subscription, no way anybody answers your complaint, so you loose your money! Jasper.ai are thiefs.

Had to cancel my credit card in order to cancel my subscription!

Absolute criminal organisation with 0 usability. Moreover, UX is so bad you're getting a lateral epicondylitis!

Absolute garbage company with ZERO customer service! They have been billing us for almost a year, we did not even realize this, our CPA just found it, after we told them numerous times to cancel our services over a year ago. On the phone with the credit card company and they are reimbursing us, what a total sham, AVOID this scam of a company... also if you call, you get a GOOGLE VOICE mailbox! Sigh.

While the platform is fantastic and one of the best AI writing tools I've used, their customer service truly sets them apart.

I've been a customer for over a year now and don't even test other tools anymore because none compare.

Shoutout to Meredith, Sr. Product Specialist, for making my experience the best!

I don't even recall signing up for a free trial, but noticed at $500 charge to my credit card.

Do not get the annual subscription. You cannot cancel and get the unused portion of your subscription. Unfortunately, their outputs are not so great anymore. If you pay for the creative plan you are paying for the privilege of purchasing a plan from a third-party company so that you can use the SEO mode. Save your money and go with Chat GPT. Better price and better outputs.

They charged me 433,90€ on my credit card.
I did not accept any plan/abo.
They scam you.
Do not get this app. You Need to enter your Credit card for the Test Version and then they charge you huge amounts without you accepting it.

Caught out by the free trial and forgetting to cancel a pretty average product. Bit angry but my own fault, very poor on their customer services flat out ignoring every contact

Jasper (Conversion AI/Jarvis) started out strong. They were the first big name in the game, but got too big too fast. I was a HUGE fan, to the point where I even wrote half a dozen blog posts about how amazing Jasper was! Until, it wasn't amazing anymore - so I left.

Their customer support went downhill, and then became downright terrible. The Facebook group used to be amazing, and it went to trash, too.

I left Jasper over a year ago but they kept saying they had new features, so I went back for a month to test it out. It was the same old Jasper, and I had already found a better AI tool to use by then, so I cancelled my account. That was in December.

I noticed I was still getting charged in APRIL so I emailed them and asked them to cancel my account and refund me.

It is now JUNE and I'm STILL being charged every month. It's gotten to the point where I had to file a dispute with my credit card because Jasper's customer service is arguing with me saying I've used it. They sent a screenshot showing 4,000 words used. IN DECEMBER. And are still refusing to let me close my account, refusing to stop billing me, and won't refund me. What a mess. There are way better tools out there, for a fraction of the cost of Jasper. Run.

Stay Away! They do not honor their refund policy and claim they charge you monthly but indeed charge you yearly right up front! Huge money!

They trick you into starting a free trial and then they are counting on you to FORGET about it. If you do go on to select a plan, they bill you up front for the entire year rather than a monthly subscription fee. I am now disputing a $700 charge. Poor customer service. It's impossible to talk to an actual human being. They won't even pro-rate a refund. AVOID this company!!!

I'm really disappointed in their customer service. I had troubles paying the bill and the customer service was completely useless.

I've been a long time customer and all my previous experiences were great but this one was rock bottom.

They said it was the bank's problem, the bank said it was their problem. It was a frustrating hour trying to pay.

The end result is that they no longer support Canadian banks that don't use 3d secure. Customer Service should have known that. The alternative payment methods are US based, too.

The issue could have been resolved in 5 mins or less instead of the hour on google it took me to resolve it on my own.

I'll be searching for an alternative for next month. There's more to the world than just the US.

If you want a company who continuously deletes all of your hours of work just because they decide to change the plan's features without notifying the customers! Why delete all of my output work that I already paid for before they decided to change the plan on their end. They don't feel the need to contact their customers when they want to increase prices or change your plan. I am going to the attorney general because I'm sick of being ripped off by every company in the quest to keep my business alive!

Terrible suck you into a free trial then flip that into an annual plan, just an awefull response from customer service. Basically tough luck, we wont refund the year of service for a pretty crappy product if you ask me.

Stay away please , save your money

I could not find any correspondence with them about placing an order, so I probably wanted to trial the product but did not opt to buy. What a shock when I saw a charge of $200 from jasper. I contacted their customer service many times, and nobody could find evidence of any order from me, so I disputed the charge. The credit card company did not honor the chargeback. What a scammy and dishonest way of doing business! No opt-in, no confirmation of purchase, and no evidence of any purchase. This type of business practice should be illegal. It is very upsetting.

You have refused to cancel my subscription despite several attempts to get you to do so. I am unable to talk to a human being to just ask you to stop taking my money. This has gone on from before you were Jasper, back when you were Jarvis. As I am ill I will now be able to concentrate on your crooked ways.

Scammers, don't ever use jasper ai. When I tried to start trial and added card details. It gave an error that your card was declined by your bank and unable to start free trail. But when i saw message from my bank it said hi recurring transaction has been enabled at jarvis - conversion.ai on bank credit card

Very happy with the service thus far. I'm currently under the trial. I highly recommend you give it a shot, it's free! Meredith and the support team are very helpful and they go the extra mile!

wanna say that it's totally worth its money
start using it in November and totally amazed
3 brand voices made my life way easier
no need to sit nights making texts up!