Requested a Withdrawal yesterday at 6:58pm, after reading some off the bad reviews, I was worried and anxious, hours passed was still pending, but after a few live chat conversations and waiting 24hrs... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good selection of games, good speedy customer service. Had a lot of luck to begin with but not so good now. Hopefully that will change .
Company replied
The privacy is good and all site is very easy to use plus games are entertaining because most spins gives you a win and if you really want to win then this is the right site. Good bonuses is well if p... See more
Company replied
Firstly, I’d like to mention how FAST I got a response and also how fast I got an answer to my enquiry! The agent that assisted me is “Grace” and she definitely is coming in as my saving Grace! Absol... See more
Company replied
4.2
Great
651 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service and helpful very kind…
Brilliant service and helpful very kind and would recommend to all who are looking for a fast reward and no hassle casino
29 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Sam!
We sincerely appreciate your thoughtful review. It’s incredibly rewarding to know that you had a fantastic time with us. Your continued support drives us to keep improving, and we look forward to welcoming you back soon.
Best regards,
JackpotRaider Team
THIS WEBSITE IS A SCAM NO MATTER HOW…
THIS WEBSITE IS A SCAM NO MATTER HOW MUCH INFO YOU SEND THEM YOU WILL NEVER BE ABLE TO WITHDRAW YOUR MONEY THEY WILL JUST KEEP TELLING YOU THEY CANT VERIFY YOU ITS A SCAMMMMMM! CONTACTED MY BANK TO START A FRAUD CLAIM
29 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Jamie!
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
Best regards,
JackpotRaider Team
Great online help ad speedy support…
Great online help ad speedy support very happy with service would recommend
28 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Eamon!
Thanks a ton for your amazing review! We’re so happy to hear that you had a great experience. Your feedback means everything to us, and we can’t wait to have you back for more exciting moments!
Best regards,
JackpotRaider Team
I was greeted by Nora ...who was…
I was greeted by Nora ...who was extremely helpful and apologetic with my issue.This was sorted professionally and quickly .
28 April 2025
Unprompted review
Reply from Jackpotraider
Hello!
We're truly touched by your kind words – thank you for taking the time to share your experience. It means so much to us to know you enjoyed your time here. Your support keeps us going, and we’re excited to welcome you back soon!
Best regards,
JackpotRaider Team
Great games and customer service
Great games and customer service. Very helpful. Not happy they won't give me a welcome offer though like it advertises. Disappointed in that.
28 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Lisa!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
We always try to reward our customers with good bonuses, moreover, we have daily wheels with their prizes, loyalty program and many other promotions. To check them all, please check our Promotions and Bonus Terms sections.
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello!
Thank you so much for your wonderful review! Your satisfaction means everything to us, and it brings us great joy to hear that you had a fantastic time. Your support encourages us to keep getting better every day. We cannot wait to welcome you back for another amazing experience!
Best regards,
JackpotRaider Team
I would give this -100 if I could,the…
I would give this -100 if I could,the hassle trying to withdraw funds is beyond belief,the amount off documents they want for proof is appalling,they ask you to verify a document once you do this they then ask for another document for you to verify the list goes on and on,never have I had so much hassle trying to withdraw funds from other sites,I am still waiting on a withdrawal from Friday,so if you want HASSLE join this site it will take all deposits very easily but withdrawing funds is a nightmare,avoid,avoid,avoid
27 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Carol!
We’re sorry to learn that your experience with our website wasn’t up to your expectations. We would like to inform you that your withdrawals have been processed on our side.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
Best regards,
JackpotRaider
Great experience
Joined the site and couple of days ago and I was very impressed with the selection of games, the bonus system and the staff are on hand if you have any issues
Andrew Wilson
27 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Andrew!
Thank you for sharing your wonderful experience with us! It means the world to hear that you had such a fantastic time. Your encouragement drives us to continue delivering the best service possible. We look forward to seeing you again very soon!
Best regards,
JackpotRaider Team
Good casino
26 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Mr Jonathon!
We are incredibly grateful for your amazing review! Your satisfaction is our top priority, and your kind words inspire us to keep improving every day. Thank you for your support. We cannot wait to have you back for another incredible experience!
Best regards,
JackpotRaider Team
Good games and good customer service.
Good games and good customer service.
26 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Nicholas!
Thank you so much for your kind review! Your satisfaction is everything to us, and we are thrilled to hear you had a fantastic time. Your support motivates us to keep getting better, and we look forward to having you back again soon for another amazing experience!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Saad!
We truly appreciate your wonderful review! It brings us so much joy to know you had a fantastic experience. Your satisfaction means the world to us, and your encouragement pushes us to continually improve. We are excited to welcome you back again soon!
Best regards,
JackpotRaider Team
Top 1
Customer service is very helpful and quickly responding to my query. Deposit and withdrawal without any issues.
Best of the best
26 April 2025
Unprompted review
Reply from Jackpotraider
Hello, P Te!
We are incredibly thankful for your kind words! Knowing you had such a fantastic time fills us with pride. Your satisfaction drives us to keep delivering excellence, and we cannot wait to see you again for another amazing experience!
Best regards,
JackpotRaider Team
Great customer care received
Great customer care received. Fast payouts and top games.
26 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Nathan!
Thank you for your thoughtful review! Your satisfaction means everything to us, and we are so happy you had a fantastic experience. Your support fuels our passion to improve and grow. We eagerly await your next visit!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Bradley!
We are so grateful for your amazing review! Hearing that you had a fantastic time brings us great happiness. Your support is what keeps us striving for excellence, and we are excited to welcome you back again very soon!
Best regards,
JackpotRaider Team
Best casino ever
Ive played on lots and lots of casino sites, but this is the best by far always pay out, great games no dramas.
25 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Jonathan!
We are beyond grateful for your kind review! It is so rewarding to hear that you had such a fantastic time with us. Your trust and support motivate us to keep pushing for excellence. We cannot wait to welcome you back for another amazing experience!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Pawel!
We’re so thankful for your wonderful review! It’s amazing to hear that you had a fantastic experience with us. Your satisfaction truly means the world, and your support motivates us to continue improving. We can’t wait to welcome you back soon for another unforgettable experience!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Louie!
Thank you for your kind review! We’re so pleased to hear that you had such a great experience. Your satisfaction is our top priority, and your positive feedback inspires us to keep delivering excellent service. We can’t wait to serve you again soon!
Best regards,
JackpotRaider Team
Excellent customer support
Fab customer support super fast answering questions and really good bonuses aswell
24 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Samantha!
We truly appreciate your thoughtful review! It’s wonderful to know you had such a positive experience. Your satisfaction is what drives us, and your support encourages us to continue offering the best service possible. We look forward to welcoming you back!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Dean!
We’re overjoyed to read your fantastic review! It’s so rewarding to know you had a wonderful experience with us. Your satisfaction is our priority, and your kind words motivate us to keep improving. We look forward to having you back soon!
Best regards,
JackpotRaider Team
126Myst
126Myst
Jackpot raider is a cool website to check out I have a lot of fun playing it from all sorts of games. Easy to use and the customer service support team are nice and they respond fast.
24 April 2025
Unprompted review
Reply from Jackpotraider
Hello, Caraline!
We truly appreciate your wonderful feedback! It’s so fulfilling to know that you had a fantastic time. Your encouragement keeps us motivated, and we can’t wait to see you again soon!
Best regards,
JackpotRaider Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.