My friend and I used this Pass and it honestly transformed our trip. In a chaotic city like Istanbul, their clear instructions, quick WhatsApp replies, and friendly hosts made everything feel calm an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used this pass during my stay in Istanbul and it worked very well. Most attractions accepted the QR code with no problem. I liked how I could visit museums without standing in line. Also, customer s... See more
I've visited Topkapi with amazong guides Okan and Ekim. They were wonderful and the experience is totaly different if you have a guided tour. Ekim gave me almost a private tour... it is totally worth... See more
Company replied
I visited the Galata Tower, what a wonderful place, Enes our tourist guide was fantastic, he took the time to tell us so many stories about the city. He made the visit unforgettable. Thank you for s... See more
Company replied
Company details
Written by the company
120+ attractions, activities, top museums, tours & experiences - one pass, zero ticket queues. Istanbul's original sightseeing pass since 2015. Save time and money for the ultimate experience.
Contact info
Ergenekon, Fransız Hastanesi Sokağı Kaya Apt No:1 Kat: 7 Daire: 11-12 Şişli/İstanbul, 34373 , Istanbul, Turkey
- +908503048726
- contact@istanbultouristpass.com
- www.istanbultouristpass.com
4.7
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Impressive show and professional team…
Impressive show and professional team of the show
Must to attend!
28 August 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Hesham Kadry,
Thank you for your kind words! We take pride in offering unique and exclusive experiences. We're delighted you had a fantastic time exploring Istanbul with us.
Regards,
Amazing Experience 🌟🌟🌟🌟🌟
Amazing Experience 🌟🌟🌟🌟🌟. Highly recommended.
28 August 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Anupam Patra,
Thank you for your glowing review! We're thrilled that the Istanbul Tourist Pass® added magic to your trip, making it truly unforgettable. Your satisfaction is our greatest reward.
Regards,
Anatolian History & Culture
Hi to all,
I was at Fire of Anatolia Legendary Dance last night in Ataturk Museum Culture. The place blending of artcitect and history.
The Dance was amazing and music and back ground effects was mixing in the best way.
High recommend don't miss this on Istanbul Monday Nights.
21 August 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Sam Barati Nardin,
Thank you for your kind words! We take pride in offering unique and exclusive experiences. We're delighted you had a fantastic time exploring Istanbul with us.
Regards,
Reply from Istanbul Tourist Pass®
Hello Dear Cristina Puscasu,
Thank you for your glowing review! We're thrilled that the Istanbul Tourist Pass® added magic to your trip, making it truly unforgettable. Your satisfaction is our greatest reward.
Regards,
Don’t miss out!
Great and friendly organization ahead of a fantastic performance by the artists!
14 August 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Ante Cicvaric,
Thank you for your kind words! We take pride in offering unique and exclusive experiences. We're delighted you had a fantastic time exploring Istanbul with us.
Regards,
Reply from Istanbul Tourist Pass®
Hello Dear HKD,
Thank you for sharing your experience with Istanbul Tourist Pass®! We're thrilled to hear that you enjoyed your visit to Istanbul with our pass. Your satisfaction is our top priority, and we look forward to welcoming you back for more unforgettable adventures in this beautiful city.
Regards and love,
Outstanding show
The Fire of Anatolia show was outstanding and a great way to experience Turkish culture!! The dancers were all terrific - such precision and grace in a beautifully choreographed set of sequences. Thanks for the wonderful experience!
7 August 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Guest,
Thank you for sharing your experience with Istanbul Tourist Pass®! We're thrilled to hear that you enjoyed your visit to Istanbul with our pass. Your satisfaction is our top priority, and we look forward to welcoming you back for more unforgettable adventures in this beautiful city.
Regards,
Highly recommend for first time Tourist to Istanbul
Apart from value for money and great savings, tourist will have convenience to use one platform for all their bookings.
Istanbul Tourist Pass guides are well trained and very professionals.
Though one should not expect real time response, however their Whatsapp support team provides timely response.
Few Suggestions:
1. Combine the activities based on each area, so that new tourists won’t waste their time in planning the transportation between different locations on limited number of pass validity days.
2. Publish a video to guide customers on how to make best use of their passes.
Overall myself and my family enjoyed all the tours and hospitality of the guides.
Thank You.
4 August 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Naveed,
Thank you for taking your time to leave us a review about your experiences to the future travelers around the world.
Also thank you for your suggestions. Istanbul Tourist Pass is active for more than 4 years and we are a tourism agency since 1994, however there is no limit to improve the service, of course. We are also planning to arrange combined tours to the locations as optional too.
Hope to meet you in the near future again with better service and full of different attractions for our guests.
Guide review
I want to give a review of our guide Oguzhan Gurkcu. Great guide, we couldn't have asked for better, very helpful, informed. He was our guide on two tours, very satisfied
7 August 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Aleksandra Ilic,
Thank you for your kind words! We take pride in offering unique and exclusive experiences. We're delighted you had a fantastic time exploring Istanbul with us.
Regards,
The customer service was very good
The customer service was very good, they stayed online with us beyond their hours when we had difficulty with one of the tour companies. Very important!
6 August 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Dear Mr. Cohen,
Thank you so much for taking the time to share your experience with our customer service. We greatly appreciate your kind words and are delighted to hear that our team could assist you effectively, even beyond our regular hours.
Ensuring our customers' satisfaction is our top priority, and your feedback serves as a testament to our commitment to providing excellent service. If you have any further comments or suggestions, please feel free to share them with us. We look forward to serving you again in the future.
Once again, thank you for choosing us, and we appreciate your positive endorsement.
Best regards,
An amazing evening
Fire of Anatolia, An amazing evening, what a performance, excellent 5 star,, life time experience......
23 July 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Masood,
Thank you for taking time and sharing your experience with this service.
It is dramatic not only for our company but also for the future Istanbul visitors
Hope to meet you again in the future again.
Great deal!!!
I had a problem with same day booking. Contacted costumer service. They guided me and helped with the booking and reservations! Great service and worths buying Istanbul Tourist Pass! We saved our time and money!
22 July 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear,
Thank you for taking your valuable time to leave a review about our services. We are available to help our guests during their Istanbul trip. Istanbul is our love and we are happy to help visitors to make it easier 🥰🥰
Amazing show
10 July 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Leonas,
Thank you for taking your time to tell about your experience. Hope to meet you with another shows. Istanbul has a lot to offer to it's visitors.
Greater show !
10 July 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dante,
Happy to see that you have loved this show. Istanbul Tourist Pass is the one and only city pass which offers this amazing Fire of Anatolia show fully free it's holders.
Looking forward to meet you with another shows.
It was a different experience…
It was a different experience altogether. Really enjoyed the show
3 July 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Hassan,
Thank you for your time to leave us a review about your experience. We are looking forward to meet you with another tours and shows.
Worst service ever
Worst service ever. Weren’t allowed in the Dolmabache Palace. Spent 155 euros per person and wasted all of it. Never again. All cheats.
31 May 2023
Unprompted review
Reply from Istanbul Tourist Pass®
Hello Dear Ashar,
Thank you for taking your time to leave a review on us. Also we are sorry to hear that you were unhappy with 1 of the services that you used. We could see that Dolmabahce Palace is also used by you and your family/friends. Would you please reach us via e-mail to talk about the situation and we would like to Guarantee your savings with Istanbul Tourist Pass. We can refund the amount if it is more than your payment.
Awaiting your kind replies to contact@istanbultouristpass.com
Warm Regards
Communication through WhatsApp was…
Communication through WhatsApp was great and they helped with any questions that I had. I had no issues with any of the tours or getting tickets. Tour guides were very informative. While the app was a bit tricky to navigate, especially without WiFi, I was able to change any reservations by messaging them on WhatsApp.
23 March 2023
Reply from Istanbul Tourist Pass®
Hi Brenda,
Glad to see your great review for our services and Guided Museum Tours. It was a great experience to meet you here and trip through Istanbul to explore all hidden gems of this beloved city. Hope to see you and your friends again.
Disappointing
Limited number of starting times for guided tours was very restrictive - prevented us seeing all we wanted. One guided tour Pier Loti the guide did not turn up. Pick-up process always took 1-2 hours.
2 April 2023
Reply from Istanbul Tourist Pass®
Hello Michael,
Thank you for taking time to share your opinions about our services. Would you please send us an e-mail to give more information about the inconveniences you have been faced so we can discuss about solutions?
Very help ful through out the…
Very help ful through out the journey,help line just seconds away, value of money good service
25 February 2023
Reply from Istanbul Tourist Pass®
Hi Dear Atif,
Thank you for choosing us for your Istanbul visit and taking time to rating. It means a lot to us and all travelers around world. Hope to see you again
The guides were very good
The guides were very good, but you could only go in to most of the listed places with a guide which some places had limited time slots which also clashed with others. If you went to the places without a guide you would have to pay again. Don't think we saved any money.
4 March 2023
Reply from Istanbul Tourist Pass®
Hello Dear Fiona,
Firstly we are thankful to hear that you were happy with our guides. Besides we need these time-table to able to meet everyone.
You can also send us an e-mail to share more information to calculate your saving. contact@istanbultouristpass.com
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