iSmash Reviews 

Very quick and he repaired everything for me and even helped with anything I needed, thanks to Sreevishnu Nair and the whole team.

Took my Samsung S24 Ultra to the Ismash branch on Bull St in Birmingham. The rep gave an exceptional service. I was struggling to back up my phone and expressed to him that my mums 80th birthday, my anniversary and uni graduation photos were on my phone and he guided me through backing them up- meant the world to me. Lost one star because of the 72hrs delay in communications has to the out of phone issue.

Will never use them again. A totally disappointing experience. Took our iPad into Bluewater to repair a damaged screen. When doing the repair they damaged the connectors so had to send the iPad somewhere else to be repaired. We were promised a free screen protector and discount for our inconvenience. We waited 3 weeks to get the iPad back and in this time the communication from there end was non existent. On finally picking up the iPad we found there was no screen protector and the discount offered was an insult. We would never recommend this shop or use them again.

Very impressed by the professionalism, service and quality of the St Pancras branch. Phone screen repair for S23 done quickly and perfectly at a good price. Very pleased.

Battery replacement on a Samsung 23+ completed in the time stated on the website. Pre-booked appointment at the Stratford site. Courteous and professional. Great job and my phone now holds a charge again. Would recommend.

Battery change, S23Ultra. Correct price, good service, friendly staff, no problem. I walked two hours in the jungle without phone, but I get it back with a new battery ;). The iSmash is on the street!

Bad customer service, guy standing like statue, rude face didn't even bother say Hi.
Never recommend going to white city ISmash

Great service would highly recommend

Really pleased with what I smash did to my back glass I phone. All replaced and like new. All done within 2 hours.

The Bristol Broadmead branch fitted a screen protector to my Pixel 10 which is incompatible with the fingerprints sensor. £10 and a trip there wasted.

A good bunch of guys. Very helpful. Ordered the original part for me and got my phone fixed earlier than they said. They are really worth it.
If ever I need help with my phone I will be back.

New battery has very poor life and they destroyed the screen fitting it

Great all round service from iSmash. I had my battery replaced and the technician was super friendly and did a top rate job! I'm very happy with the price too!

I went to ISmash with a problem on my phone which the mobile network shop and the manufacturers were unable to sort out for me (I was unable to use my phone, so it was imperative to get it fixed immediately.) I was directed to ismash. Although being busy, he took the time to look at my phone for me. It took him 10 minutes max to sort it for me. Although I offered to pay, he didn't charge me as it was so easily resolved. I would definitely use this company again if I needed someone to fix an electronic or technical issue.

Booked appointment at Ismash in St James Quarter to have Google Pixel 7 Pro's screen and battery replaced. I did not have sufficient memory on mobile for 'phone to enter repair mode. Booked another appointment for Saturday 21st March. When I went to collect mobile....screen had been replaced, but not the battery as the NEW REPLACEMENT battery did not work ????? I was told another battery would take 5 working days to arrive. I would have hoped that customer service would have meant that a replacement would have been delivered almost immediately. I waited the five days expecting a telephone call. Eventually I called on Friday.....delivery from DPD had been delayed....he would call. Next day Saturday (a week after mobile's screen had been replaced) I went into iSmash. The technician Mark said the battery had arrived the day before, but he hadn't had time to check the delivery. It was now after 1pm on Saturday....he hadn't called. I had to go and ask in person. The screen cost £199 and the battery should have cost £59.99. He charged £199 for the screen and £ 29.50 for the battery. Expressionless and surly technician. I only went there as iSmash us endorsed by Google. Folly. I would never use this again.

Excellent experience booking a slot that suits you. I had my battery changed on my iPhone 12 and it’s like a new phone I cannot thank you enough. Excellent prices and I will definitely recommend and use you again.

Absolutely first class service! Fixed my phone screen within a couple of hours. Really happy and wouldnt hesitate to recommend.

Was recommended by samsung experience store as they didnt have availability that day, was directed to the sloane square by victoria ismash store because they cant deal with swollen batteries due to safety reasons, lady there made sure I knew where I was going because my phone was dead. When I got to the store Mohammad Javadian made it very easy and when I came back to pick up he was seemed genuinely so happy that he managed to fix it, I saw the same attitude with another customer. Thank you so much saved me from getting a new phone

Speedy and professional next day screen repair.