I order a lot of parts from them but not if i need them quickly. They take more time to process the shipping and their couriers (FEDEX) agent in Iceland provides worse service than DHL or UPS. Islan... See more
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The wrong part was sent to me and despite numerous emails (no answer on their phone), they are either too inefficient, understaffed, or unable to arrange collection of the wrong part and for it to be... See more
Every order has always been perfect and delivered quickly and also packaged up properly. I was recently having problems logging in to see my latest order details, so I emailed them and they res... See more
I was quoted on various land rover parts- very happy with the prices& shipping cost. (I come from the land downunder) - I wanted to add to my quote & was having difficulties in doing so. Emailed the c... See more
Company details
Information provided by various external sources
Land Rover parts, Land Rover spares, Range Rover parts and accessories for Freelander, Discovery, Defender and Series models. UK and worldwide mail order. Competitive prices. Land Rover parts, Land Rover spares, Range Rover parts and accessories for Fr...
Contact info
Bircholt Road, ME15 9YG, Maidstone, United Kingdom
- www.island-4x4.co.uk
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I order a lot of parts from them but…
I order a lot of parts from them but not if i need them quickly. They take more time to process the shipping and their couriers (FEDEX) agent in Iceland provides worse service than DHL or UPS.
Island 4x4 usually have the best price and they are my first choice if speed is not the matter.
Hopeless customer service.
The wrong part was sent to me and despite numerous emails (no answer on their phone), they are either too inefficient, understaffed, or unable to arrange collection of the wrong part and for it to be refunded. I am consequently sending emails and getting no useful response and am out of pocket with a useless part. Maybe Island 4x4 are fine when everything goes well but from my experience they are hopeless if anything goes wrong. I would not recommend them and would look elsewhere for more efficient and competent service.
Perfect service as always
Every order has always been perfect and delivered quickly and also packaged up properly.
I was recently having problems logging in to see my latest order details, so I emailed them and they responded within 10 minutes, reassuring that my order was due to be despatched and that they were having issues with their website.
This is the only Land Rover parts website that I use nowadays.
Thanks for a great service folks.
John Mclaren.
Great pricing & great customer service
I was quoted on various land rover parts- very happy with the prices& shipping cost. (I come from the land downunder) - I wanted to add to my quote & was having difficulties in doing so. Emailed the company & they sorted it out within hours. Remember I am in Australia.
Prices are competitive
Prices are competitive, and when I am unsure of precise parts required I always get a quick response using the online contact form, thanks Island 4x4
Island 4X4 One Stop Shop
I needed to replace the oil cooler on a TD5 which requires many parts off first to get to it that then involved many gaskets, oils seals, O rings etc for the refit which was quiet a list. Only Island 4x4 had all these in stock, all others could only do part lists. Also a choice of branded, OEM or genuine options on most parts.
Next working day delivery
Next working day delivery, very quick to respond to any questions.
Very helpful.
Landy freelander 1
Excellent service from this company always helpful advice when i order parts for my Landy Freelander 1 plus link to items ordered on website .
Highly recommend this company and great delivery from APC
11 Years purchase without one negative…
11 Years purchase without one negative experience,must be world record. First purchase 03-09,2014-. Martin Schanche Racing, Norway.
Always helpful and the best prices
Always helpful and the best prices
They are very knowledgeable and quick…
They are very knowledgeable and quick to reply, quick to ship items. They only provide quality parts which would be used also in their own car, with super good prices. Thanks to them I rebuild my L322 5.0 supercharged to museum condition!
Very quick reply to query good service A+
Very quick reply to query good service
Excellent service from this company with delivery to Republic of Ireland too :)
Excellent service from this company.
I now reside in the Republic of Ireland where Range Rover parts hard to source in the country.
I needed a replacement Radiator for my P38 together with a couple of idler pulleys.
I emailed Island 4x4 and within a few minutes received a response regards my radiator and gave some advise on what side the top hose would be on together with linking me direct to the products on the website.
A few emails later and I have placed my order for delivery to the Republic of Ireland with great prices.
Highly recommend this company, excellent customer service and great delivery tine too
Excelent service
Been using this company for some time now and never been disopointed parts (P38s and L322S/C) arrived on time and some times earlier than expected customer queries answered quickly by email good priceing range from oem or guenuin parts thanks
AVOID THIS COMPANY
AVOID THIS COMPANY
Customer service is non existent.
I’ve had a problem with some bolts failing before they reach the correct torque and they won’t send me out any new bolts before I return the others! I’ve even said I would pay the extra for OEM bolts….but no 👎 They won’t even answer the phone.
Bearing in mind this is all for approx £30 worth of bolt kits when I have spent thousands with them over the last couple of years!
Other suppliers would have sent parts out with an apology.
AVOID AVOID AVOID
Go to a supplier who you can actually call if you have an issue.
I have made a few orders at Island 4x4…
I have made a few orders at Island 4x4 Kent, they are always helpful (Had a few email exchanges), products and prices are good. Thanks Martin
Best Land Rover parts website and the…
Best Land Rover parts website and the best customer support!!
Been ordering for 15 years off of these…
Been ordering for 15 years off of these and sometimes their competitors.
Island4x4 is my number 1 personal choice
Emails answered quickly and if a product is not listed they source and add to their site.
Very helpful for my defender build/needs
10/10
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