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Company details

  1. Fitness Equipment Wholesaler
  2. Fitness Equipment Store

Written by the company

ISE, Inspiration Santé Esthétique,sport et bien être, tapis de course, trampoline ,table de massage,appareil massage,Station de musculation ,Appareil de musculation,banc de musculation,purificateur d'air,Gants de Boxe, vélo d'appartement,vélo beking


Contact info

3.6

Average

TrustScore 3.5 out of 5

523 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fragile Rowing Machine & Con customer service

TLDR:
- Flawed product design made it impossible to use in less than 3 months.
- Seller refused to fulfill the 1-year warranty promised in Amazon's product description.

After 2,5 months of use, the ISEFIT rowing machine got broken. A design flaw on the foot-holder-stripe made it impossible to use the product.

I have contacted ISE customer service. They replied and insisted: "the company address on your invoice is not ours. So we cannot provide you with after-sales service".

Completely against what they had promised.

Buy it at your own risk. A heavy piece of trash is hard to get rid of after it's broken.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Bon produit

Rien à dire. Produit conforme à la description.

31 August 2021
Isefit logo

Reply from Isefit

Bonjour Florence,
Merci pour votre avis positif.
Excellente journée à vous et au plaisir de vous revoir sur notre site.
Lynda, service client ISE

Rated 1 out of 5 stars

NOT happy

NOT happy , today I reseived my SY 1001 with no manual in dutch language , so I can not use this article . Please advise .

If you can or will not help me I will certainly advise my dutch countryman advise not byuing any of your products . I asume we dutch people are a substantial part of your clientele.

23 February 2021
Unprompted review
Show reviews in all languages. (523 reviews)

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