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Rated 3 out of 5 stars

I am very cautious now after reading the people who are very upset with iqiyi. I joined today, fortunately via PayPal, so on a mistaken double payment PayPal has refunded me automatically. Good on you... See more

Rated 1 out of 5 stars

I bought the PREMIUM VIP 1 year subscription. For the first 2 months it was fantastic and everything was unlocked. 5 days ago, EVERYTHING LOCKED even though I still have more than 9 months left on... See more

Rated 4 out of 5 stars

I initially started the introductory month sub so I could watch Petrichor, then they had an offer for for a full year vip sub at a reduced price so I figured I'd take a stab at it. I've since star... See more

Rated 1 out of 5 stars

I was so excited when I first purchased it and although IQIYI does have potential,due to their lack of integrity, I give them a low rating. The advertising was that if you bought VIP you could get all... See more

Company details

  1. Movie Streaming Service

Information provided by various external sources

iQiyi, formerly Qiyi, is an online video platform based in Beijing, China launched on April 22, 2010.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

38 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

So I fell in love with Japanese films…

So I fell in love with Japanese films on Netflix recently there’s a show called pursuit of Jade. I got impatient and wanted to see that other episodes that hasn’t been released yet so I googled Is there any app or company that I can pay where I can see the other episodes now in advance it gave me iQlYl . So I downloaded the app paid for a package and I have yet to be able to get episodes released early. That was the point of me buying it. Why would I keep an app that does the same thing that Netflix Does? They literally show an episode the same time that Netflix does. Why would I want that? I emailed them but no response back yet. Way they have false advertisement on Google as if this is an option.I strongly do not recommend this company.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

I bought the PREMIUM VIP 1 year…1 months good- Now ALL ARE LOCKED

I bought the PREMIUM VIP 1 year subscription. For the first 2 months it was fantastic and everything was unlocked. 5 days ago, EVERYTHING LOCKED even though I still have more than 9 months left on my 1-year subscription. They tried to say it was because of viewing copyright, but all the videos I had previously watched were LOCKED too. So, this couldn't be the case.
I have emailed the company 3 times. I have sent proof and screenshots. I wish I had come to Trustpilot first. I'm not sure if this will get resolved, but I am going to continue to email them. Maybe they will get sick of hearing from me and fix it. I am going to send the email in Mandarin next time.
At this point, I do not recommend purchasing. If they fix it, then I will come back and update my review.

28 February 2026
Unprompted review
Rated 3 out of 5 stars

When we searched in Google for free…

When we searched in Google for free Korean series app IQIYI came first. And we look through their site says Asian series are free for watching.
After installing this app and went through then we understood that some underrated Chinese series are only completely free. Other Korean and other Asian countries series, none of them are not completely free. Only first 2 episodes free. After watching 2 episodes of a Korean drama the video not playing. Then we understood After that the remaining episodes are locked. For seeing remaining episodes we have to take subscription. We wasted our time for watching 2 episodes. There site is completely misleading us. We waste our time by downloading this useless app waste our time by watching 2 episodes. So please kindly add more Korean drama full series.
We're only interested in watching Korean drama. Now we're started watching Chinese series also. Now we're like to watch Chinese series.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I was a bit disappointed because i been…

I was a bit disappointed because i been a member here for a very long time and i teust them i love watching the app but since i notice that my membership increase drastisk 85 kr. That s a lot already and they limit new series and movies but i can see other countries have so many new why??? Its the same apps hope iqiyi can see this and explained i will be a member again otherwise a lot of other apps cheaper . Thanks

1 January 2026
Unprompted review
Rated 3 out of 5 stars

This is good but kinda expensive

This is good but the fact that you have to pay for V.I.P for every after one episode is kinda un-needed its nice but you already have to watch ads so the V.I.P thing is un-needed, please remove it, most of us got IQIYI thinking it'll be free not all thisss

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Fraud app

Fraud app, changed your plan without your consent, accused customer activate it in the pop up, liars and bad customer services does not know how to read and write, ignorant really bad bad customer services

7 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Buy VIP

I was so excited when I first purchased it and although IQIYI does have potential,due to their lack of integrity, I give them a low rating. The advertising was that if you bought VIP you could get all the episodes for free and 2 every day. Now they make you pay an additional cost and you have to pay for each episode separately on top of the annual fee for VIP. There is no difference between paying VIP or not. It is not worth it. Its better to get Vikki or Tencent.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Be careful — don't buy it.

It's an indirect trick — for example, if you buy a VIP subscription one day before the end of the month, you will only get one day. This is not mentioned as a note before the purchase; instead, it says "Get a full month." Be careful — don't buy it.

3 June 2025
Unprompted review
Rated 4 out of 5 stars

I initially started the introductory…

I initially started the introductory month sub so I could watch Petrichor, then they had an offer for for a full year vip sub at a reduced price so I figured I'd take a stab at it. I've since started using the service near constantly and loving every second of it.

Subtitles are perfectly serviceable for the most part, nothing that would make me complain. I will say the audio goes out of synch if you pause/ff/rw using the android TV app but backing out of the episode and reloading it takes no time and fixes the issue.

Very happy with the service

26 May 2025
Unprompted review
Rated 3 out of 5 stars

I am very cautious now after reading…

I am very cautious now after reading the people who are very upset with iqiyi. I joined today, fortunately via PayPal, so on a mistaken double payment PayPal has refunded me automatically. Good on you Pal. Intending to learn Chinese. Anyone can advise in how to start from very beginning what steps I have to do?

26 April 2025
Unprompted review
Rated 1 out of 5 stars

Was charged for VIP even though I did not have access to it

I bought a VIP subscription that stopped working after a few weeks, so I assumed the subscription had ended. No. They kept charging me for a service I WAS NOT EVEN RECEIVING, and when I tried to cancel it I couldn't because "I had no active subscription"...Eventually customer service helped me sort it out but I'm out thirty bucks for absolutely nothing...they refused to refund me.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Tricky Dicky Advertising

IQIYI is a Chinese streaming service for Asian dramas, films, etc. The subtitles are often unintelligible and the software almost unnavigable, but I got monumentally bored with U.S. television during Covid. So, I paid for IQIYI’s VIP subscription. They imply it will be ad-free. Not true. As soon as I paid, suddenly ads started popping up. I should have noticed their statement actually says something like, “You don’t have to WATCH ads.” It does not say ads won’t pop up and annoy you. Which means, in double-speak, you have to interrupt your viewing experience to click a button to dismiss the ad. Irritating but tolerable. Then I learned, if you watch IQIYI on their website, instead of their standalone app, it is (almost) ad-free. They still harass you with pop-ups, but this time it’s ads urging you to use their app instead of the ad-free website. Why should you switch? They suggest you’ll have a better viewing experience, but I suspect it’s really so they can harass you again with those nasty little pop-up ads. The ones I’ve seen seem to be mostly for McDonalds. Between the unhealthy food and McDonalds cooperating with these semi-dishonest tactics, guess whose family will never eat another McJunkburger? Finally, (gullible fool that I am) I invested a lot of time watching 33 of a 40 episode Chinese drama. It’s almost the end. The suspense is building. The lovers have united and parted so often you’ve lost track. We’ll find out if it has a happy ending, and we’ll be finished with so many episodes that it’s become a habit rather than a pleasure. Wait! What’s their latest gimmick? If I want to see the end, I have to pay extra for their most expensive subscription? Where did it clarify that when I started this “Neverending Story”? I’m insulted and disappointed that IQIYI thinks it’s O.K. to not state policies clearly and honestly. Will I renew my subscription? Doubtful. Very, very doubtful.

23 January 2025
Unprompted review
Rated 1 out of 5 stars

Awful

The membership is a scam. Horrible customer service. They try to make you pay multiple times for the same thing. The videos need to be refreshed in the middle of each episode. The app is useless. It's also a lie that you get free membership if you install the app for the first time.

22 November 2024
Unprompted review
Rated 2 out of 5 stars

I am a premium VIP membership

I am a premium VIP membership, I am still forced to watch pre- movie and Pre-videos and videos paused ads. I get premium VIP membership just to skip the ads. Other Apps. Such as Vicki would be completely advisements free.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

"Crush"

I love "Crush" because Evan Lin and Wan Peng have great chemistry. She loves him at first sight without realising that he is partially blind. This is my favourite series.

12 November 2024
Unprompted review
Rated 2 out of 5 stars

I joined IQIYI paid a year’s…

I joined IQIYI paid a year’s subscription and am so so disappointed. The majority of the product is VIP forcing the user to upgrade to access decent content. This is more expensive than my Netflix subscription with very limited access. DO NOT BUY!!

30 July 2024
Unprompted review

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