IPcam-shop.nl Reviews 196

If a zero star rating was possible I would have rated it zero.
In April I bought a Foscam D4Z surveilance camera. I have several other identical cameras and I know how to setup the equipment. Unfortunately the camera was not able to provide the highest resolution as supposed to. I raised a ticket and they agreed to have the camera returned for repair and when I recieved it back again after the so called repair there was no difference at all. Same issue. Not able to provide the highest resolution in the drop down during configuration.
They havent even reimbursed the 24euros I paid to return the camera.
I know how the cameras works, I know how to setup and configure the camera. I have tried sevel times in the ticket to explain the issue. Instead of acting like a professional company they have deleted all the communication in the ticket I raised. Just shows to me they are running the business like amateurs. What kind of service level is this. Find another shop because if you encounter issues with the items you order, you might end with spending a lot of money for items bought which in the end may result in being useless.
What a shame for a company to act like this.

I purchased the Eufy PoE NVR Security System S4 Max from IPCAM, and the experience was exceptional from start to finish. The product was delivered the very next day after purchase, which was incredibly convenient.

IPCAM offered a 10% discount, and to my surprise, they applied an additional Black Friday discount—even after my purchase! Their pricing and customer care are truly unmatched.

A special shoutout to Lennard, the service agent, who provided excellent support and shared valuable tips for securing the cameras. His professionalism and expertise made the process seamless.

With their fast delivery, competitive pricing, and top-notch service, IPCAM has earned my loyalty. I’ll definitely shop here again!

Het totaalpakket is top . Van bestelling tot levering tot de service is er niks op aan te merken . Keep up the good work .
Mvg
Peter

In April I bought equipment (NVR and HDD). unfortunately it does not function. Twice I sent the equipment back and twice I got it returned with the remark it is functioning properly. Even though one of the staff concluded in a teamview session that the HDD indeed is not functioning they just do not respond anymore. In december it is still not functioning and I finally bought a new (same) HDD from another party and now the NVR is properly functioning.The 9th of december I wrote a review with my complaints. The 19th of Dec the company reacted they could not find my file. The 21th I furnished the information they said they lacked to review my complaints. It is now Jan 13th and till now I did not hear anything, only underlining my previous statements.

Ordered two Hikvision cams and got them the day after. Email confirmation, order tracking all OK.

Tom

I bought a foscam. After one month the cam wasn't working anymore. The sent me now the 3 cam. But all of them where damaged. Within 3 months now, I got still no working cam and they didn't refund my shipping costs of 55 Euros now. Onyl 9.90 per shipping. This is such a worse service, I have never seen something like them.