I like the Driver Update program. BUT like other reviews, the company does put in other programs into their Downloads! And their Wording of the Downloads are meant to confuse Buyers! If you are no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
,,IObit Software Updater,, : You only update simple applications??? We download new versions of programs directly from the manufacturer!!! You don't do anything new ! Why don't... See more
Company replied
The program works but is spoiled by pop up ads whenever you press a link, for more of their products. So bad that after only a day I uninstalled it, despite being in touch with their support. No probl... See more
Company replied
For now, I will rate the AdvancedSystemCare from Iobit at 4 stars. Only 4 stars because Iobit likes to add other apps to the initial download, and if you're not paying attention, you won't reali... See more
Company replied
Company details
Information provided by various external sources
IObit designs and creates Advanced SystemCare, IObit Malware Fighter, Driver Booster, Smart Defrag, IObit Uninstaller and IObit Software Updater. Free, easy-to-use, and comprehensive computer security and performance software for your home and business
Contact info
United States
- tickets@iobit.com
- www.iobit.com
2.8
Average
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using Driver booster for…
I have been using Driver booster for last many years and found it pretty helpful. When i encounter a bug the team responded to me within w day and fixed it.
9 March 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Iobit robbed me of $120
Iobit robbed me of $120. I had to close my bank account. They are not even entitled to 1 star.
9 March 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Hassle-free Service I found the Iobit team very easy to…
I found the Iobit team very easy to work with online and very accommodating. My concern was resolved immediately. Very fair and hassle-free.
6 March 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
took my money NO PRODUCTS
Bought the complete package, supposed to arrive within a few minutes, 1 hour, 2 hours 12 hours still no products. Do not respond to emails and no contact number.
Think it is a scam AVOID
2 March 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you. You may input a wrong email address while plaing the order.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you (generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform)?
We'll try our best to assist you. Thanks for your kind understanding.
Avoid this software company
Avoid this software company. They charged my credit card. I did not purchased anything. I contacted my bank and submitted a fraud claim.i tried contacting the firm and no response.
27 February 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you. You may mention an auto-renew order.
About the auto-renew order issue, actually there should be an option to disable it or keep it when placing the original order. Kindly please contact us directly via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you. Generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform.
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
rated iobit 5 star till renewing this…
rated iobit 5 star till renewing this year 30 january bought full package from this company got email from 3rd party to say i had paid but never got anything else from iobit to download programmes i had paid for very sad to say try and talk to anyone regarding this is a big joke no customer service i can find got in touch with third party they say nothing they can do as theier only there to take money nothing else so here i am cant get refund and dont have softwhere please be warned people if you going to buy from them
30 January 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you (generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform)?
We'll try our best to assist you. Thanks for your kind understanding.
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
The service provided has been excellent.
5 February 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Fast and Efficient Customer Support
I was very satisfied with IObit's customer support.
The team responded to my request extremely quickly and demonstrated great professionalism and efficiency in resolving my issue.
The process was simple and clear, and everything was resolved in no time. I highly recommend IObit's services for the quality of their support.
Thank you!
5 February 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
I'm very happy with IObit Software
I'm very happy with IObit Software. It is unthinkable that these software applications are only available for $30 USD on important events. I advise others to use IObit Software for seamless, effective, and continuous Windows operation.
4 February 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Patronising and unprofessional
An individual called ‘Cicely’ from the iObit Support Team, keeps addressing an obvious malfunction and misleading issue from their software as ‘MY CONFUSION’ in a patronising way, so at this point I am actually very ‘CONFUSED’ as I do not understand what this individual is trying to do but whatever that might be, it has made me stop trusting iObit as a professional company after being a paying customer for almost 10 years and I have now stopped doing business with iObit.
25 January 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Product is good and also support team
27 January 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Excellent
Extremely helpful to sort out the cause of my problem and help to solve it.
9 January 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
I've had 10+ years of useful tools from them
I've used IObit programs for going on ten years now.
The uninstaller, smart ram, system care, driver booster, etc etc
All of their tools have proven massively useful to me.
The uninstaller especially as I just adore how brutal and merciless it is in uninstalling whatever the thing is. Perfect for uninstalling MS Edge browser which starts in the background (as can be seen in the task manager) and doesnt allow you to uninstall it by default. It even goes digging into the registry and straight up moIests the program you were uninstalling by removing all traces of it. I just love that part.
The only reason I'm dropping a star is the annoying as fk popups, and the dodgy installation process where they set the "cancel" button to continue instead of cancel. Essentially trying to trip you up if you dont want to install other programs like their VPN during installation, or if you're trying to uninstall one of the programs. IObit, remove that annoying ass design and I'll give you 5 stars.
7 January 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
My experience with iobit
My place an order for their main service of several of their items and I goofed everything up and I had to call them and they were very pleasant they fixed everything and they refunded me one because I paid twice all in all it's a great experience the only thing I could suggest to anybody reading this is to take it one step at a time instead of trying to do everything at once they backed me up on everything they gave me a really good offer and I am extremely pleased if I can get it all put together and working properly LOL!
5 January 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Good only for destoying your PC
27 December 2024
Unprompted review
Reply from IObit
Hi there, thanks for giving our products a try.
If you need any help or have suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
We’ll try our best to assist you and further improve our products for your better user experience. Have a nice day~
iObit Driver Booster (v12)
iObit Driver Booster (v12)
If you have a manufacturer-provided driver tool, such as those from Lenovo or HP, it's generally best to stick with that. However, if you find yourself needing to fix problematic drivers, I suggest trying the free version of iObit Driver Booster.
Before using it to resolve a vulnerability in the drivers of my Microsoft Surface Pro, I read many reviews. Ironically, Microsoft hadn't properly managed or updated these drivers. While Driver Booster offers a lot of optional (almost spam-like) features, as long as you carefully read through and only install what you need, you should be fine. I ran the software and its contents through several security programs like #Crowdstrike, and I didn't encounter any issues.
12 December 2024
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us from the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Resolved one issue I had very quickly
Resolved one issue I had very quickly. The software has a lot of features at a reasonable price.
15 December 2024
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us from the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
I like the products
I like the products, of those i buys.
All of the products i buy is for saftey of my computer, also scam of advertising.
BUT i am BOMBARDED with SCAM popups from IOBIT - 24/7 - right upper corner lower right corner.. on and on all the time.
IOBIT Don't care - they are ruthless annoying people with Scam.
This is unbelievable. Instead of behave and send you a friendly Email with some good offers.
NO - Total bombardment. They have always 10 new products when you buy one - as half of the products in the "package" you get, has to be bought in addition.
Scam upon Scam - Daily.
13 December 2024
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
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