IObit Reviews 

1,634
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 179 reviews, reviewers had a great experience with this company. Customers frequently commend the excellent service and high quality of the products, finding them effective for maintaining computer health and performance. Many people appreciate the software's ease of use and comprehensive tools, often reporting long-term satisfaction and reliability in resolving computer problems. However, some customers expressed dissatisfaction with the bundling of additional applications during downloads and updates, often with confusing wording. Others reported software unreliability, citing issues like programs failing after updates, missing files, or causing system instability. A few also faced difficulties with product activation and receiving installation codes.

What people talk about most

Product

Consumers find product to be ambiguous, with many reviewers expressing satisfaction and calling them... See more

User experience

Clients share ambiguous opinions on user experience, with many reviewers reporting positive experiences,... See more

Application

Customers consistently note ambiguous experiences with the app, with many praising its effectiveness for... See more

Service

Reviewers mention positive feedback about service, often describing it as efficient, professional, and... See more

Quality

Customers had positive experiences with product quality, with many considering it the best option among PC... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using iObit products for a few years now and although they are a bit too pushy with their products, they have offered good service. Read well what you download, uncheck boxes when n... See more

Company replied

Rated 4 out of 5 stars

For now, I will rate the AdvancedSystemCare from Iobit at 4 stars. Only 4 stars because Iobit likes to add other apps to the initial download, and if you're not paying attention, you won't reali... See more

Company replied

Rated 5 out of 5 stars

I have had a few issues crop up with ASC Pro 19, and the IObit Tech Team has been wonderful in finding solutions for them with very quick replies to my emails, giving info back & forth over the few we... See more

Company replied

Rated 5 out of 5 stars

Responsiveness! There are all sorts of updaters out there but this one works well. There is the new Winget command that does upgrade things automatically but if you have a subscription such as EASE... See more

Company replied


Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

For over two decades, IObit has been dedicated to a single mission: making the digital world faster, safer, and completely hassle-free for everyone. Through industry-leading software like Advanced SystemCare, Driver Booster, and IObit Uninstaller, IObit keeps millions of home and business PCs running as effortlessly as the day they were unboxed. With a professional team always ready to assist, IObit values every user's voice as a vital driver for improvement. Together with Trustpilot, IObit actively listens to the community's feedback, embraces user experiences, and continuously refines its products. IObit doesn't just build utility tools—it builds trust, one user at a time.

60 Days Money Back Guarantee

Try it RISK FREE - Love the results, or get your money back.

Try it RISK FREE - Love the results, or get your money back.
Take a full 60 days to experience a faster, cleaner, and safer PC at home or in the office. If you aren't completely satisfied with the results, we will refund your purchase—no hassle, no questions asked.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,634)

327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

For now

For now, I will rate the AdvancedSystemCare from Iobit at 4 stars.
Only 4 stars because Iobit likes to add other apps to the initial download, and if you're not paying attention, you won't realize what you're clicking "yes" to.
That said, my laptop was experiencing random mouse movements and windows opening and closing at will.
I downloaded Iobit AdvancedSystemCare. Ran multiple scans. Did the "fix" required, and my laptop's performance and speed has increased quite a bit. I have not experienced the random mouse or windows issue since.
So, for now...I believe Iobit did a good job.

20 September 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, thanks for giving our products a try.

If you need any help or have suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).

We’ll try our best to assist you and further improve our products for your better user experience. Have a nice day~

Rated 2 out of 5 stars

,,IObit Software Updater,

,,IObit Software Updater,, :
You only update simple applications??? We download new versions of programs directly from the manufacturer!!! You don't do anything new !
Why don't you make a database with the latest Microsoft Updates for Windows-10 ???? Many people need it in the coming years, to download everything missing from Windows-10 !!!! Take care of this important issue, don't worry about $1 apps ! Wake up from your sleep !

17 September 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 5 out of 5 stars

Excellent product. Excellent company...

This is an excellent company. It quickly addressed my issues, and then contacted me to make sure that I was happy with the solution. I was. No other company has ever done this! Best of all, these are excellent products and work very well.

3 September 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 4 out of 5 stars

important products very fine, but too many offers bundle

I asked for a refund because they invited me to complete an order the previous evening, and they refunded me within a few days, even though I received about €2 less than I had spent.
Fees?

1 September 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 5 out of 5 stars

Immediate resolution

Had a problem with one of their problems and it was resolved immediately with an email solution.
However, (and I hope IObit read this) I may remove all of their software if the volume of ads to buy more of their apps does not slack off soon.

27 August 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 1 out of 5 stars

I regret ever installing IObit…

I regret ever installing IObit software. Not only did it fail to fix a single issue on my PC, but it also buried me in a flood of unwanted programs I never asked for. Every time I opened my computer, there was another useless pop-up or tool they shoved in without permission. The worst part? There’s no simple way to stop them unless you completely remove everything, which ended up taking me hours of cleanup.

Their support was absolutely no help. Instead of solving the problems, they tried to push even more of their junk onto me. I expected a tool that would improve my system, but instead I got the digital equivalent of a virus disguised as “optimization.”

Save yourself the headache and stay far away from IObit. There are plenty of trustworthy alternatives that don’t sneak in programs you never wanted and waste your time. I learned the hard way, but I’ll never let their software near my computer again.

22 August 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you. We just want to recommend our great partner’s products to our customers. If you don’t need it, kindly please ignore and do not install. Of course we’ll convey your concern about such campaigns to our marketing team.

As for the issues you encountered with our IObit programs, could you please contact us from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue thus our technical team can better assist you?

We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 5 out of 5 stars

Many thanks!

Many thanks!
Yes, I downloaded and re-installed Smart Defrag 11,
this allowed me to register the software.

This response from IOBit regarding software registration, was prompt and in keeping with my overall experience with the company.

I've been using IOBit software for a number of years, on several different computers, with very good results.
Recommended!

10 August 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 5 out of 5 stars

Excellent support

8 August 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 5 out of 5 stars

I have purchased several iobit products…

I have purchased several iobit products over the years and have always found both them and their Technical Support First Class.

10 August 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 1 out of 5 stars

Focused on scamming people

They make it extremely difficult to cancel subscription, also you can't login to your account, password reset links do not arrive in the mailbox. Definitely they are focused on scamming people and I don't want to support projects like that.

9 August 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 1 out of 5 stars

The first email the person refused to…

The first email the person refused to help me. I still have the email. I was ready to drop my 20+ years as a customer. And all my clients.

30 July 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 5 out of 5 stars

Great for updating drivers

Great for updating drivers it is possible to repair USB bad driver.

VERY VERY HELPFUL AS WELL

1 August 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 5 out of 5 stars

Excellent program

Excellent program. Highly recommended. Especially when you buy a new computer and clone the old computer, a lot of mismatched drivers.

Also, very prompt follow up from the support.

4 July 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 1 out of 5 stars

They are resorting to (borderline?) criminal practices

I've always been satisfied with IObit products but their advertisements were always annoying. But what is really problematic is that lately they've completely removed their subscription management pages (which is illegal?) and made it very hard to cancel or turn off auto-renewal.

4 July 2025
Unprompted review
IObit logo

Reply from IObit

Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.

If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).

User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.

Rated 5 out of 5 stars

I had contact with the customer Service…

I had contact with the customer Service of IObit (and their Invoicing Partner Paddle.com) regarding a problem with an upcoming Invoice about an Upgrade of IObit-Products. The contact was very fast, teh feedback and handling about the issue was friendly and professional. Thank you for that good Service and customer relation.

2 July 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 5 out of 5 stars

Iobit Drive Booster no longer causes the Blue Screen of Death on Windows 11

I stopped using IObit Drive Booster when the blue screen of death appeared on my Windows 11 Laptop way back in 2023 after updating the drivers using IObit Drive Booster.

But as of 28th June 2025, to the time of writing the review, I decided to try IObit Drive Booster again after seeing on the IObit website that the software passed the Microsoft WHQL test.

I am officially back to using Drive Booster since, after updating the drivers, the blue screen of death didn't appear.

28 June 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 1 out of 5 stars

wont load

if you cant fix please refund

13 June 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 1 out of 5 stars

A Closer Look at IObit’s Software and Business Practices

Consumer Review: A Closer Look at IObit’s Software and Business Practices
📆 Purchase Date: May 18, 2025
🛑 Refund Requested: June 19, 2025
________________________________________
Overview
On May 18, 2025, I purchased a bundled subscription from IObit via Paddle.com that included Advanced SystemCare 18 PRO, IObit Uninstaller PRO, and Driver Booster 12 PRO, licensed for 1 year on 3 PCs. These tools, on the surface, appear to offer powerful system optimization and maintenance solutions, and for a brief period, I found them to be incredibly effective. However, my experience took a dramatic turn, leading me to request a full refund and discontinue use just one month later.
________________________________________
The Issue: Embedded Spam and Persistent Marketing Pop-ups
Despite paying for a premium license, I found myself continually bombarded with aggressive, intrusive marketing pop-ups. These weren’t occasional reminders or optional alerts—they were hard-coded spam-like prompts that appeared every time I used the software, regardless of my configuration settings.
While IObit includes an alleged “option” in the settings menu to disable marketing notifications, this option proved to be completely ineffective. Even after toggling it off, the software continued to push ads for upgrades and unrelated third-party products. This strongly suggests that the marketing functions are embedded at a deeper level, beyond user control—what can best be described as built-in spam.
________________________________________
Ethical Concerns and Consumer Trust
As a consumer, I find this practice deeply offensive and unprofessional. It is one thing to offer a free product supported by ads. It is quite another to charge customers a subscription fee only to aggressively market additional services to them within a paid product. What makes this more troubling is the nature of the software itself—these are tools marketed as solutions for cleaning your PC, protecting against malware, and improving system performance.
The contradiction is glaring: the very software meant to protect users from pop-ups and unwanted ads is the same software inflicting those experiences on them.
This practice is not only unethical but also highly manipulative, and I believe it reflects a larger issue in the software industry—where user consent and control are often ignored in favor of profit-driven design.
________________________________________
Broader Patterns and User Complaints
My experience, unfortunately, is far from unique. Public sentiment around IObit confirms a growing concern:
• Trustpilot lists over 350 one-star reviews explicitly citing aggressive advertising and spam-like behavior in IObit’s software.
• On IObit’s own forums, users have posted over 500 complaints related to persistent pop-ups, bundled installations, and spam tactics—some dating back nearly a decade.
• On Reddit and other tech communities, IObit is frequently described using terms like "spamware," with users accusing the company of pushing fake errors and exaggerated alerts to drive unnecessary upgrades.
This pattern of user feedback paints a clear picture: IObit’s business practices are routinely called into question, and the volume of complaints suggests these issues are not isolated incidents but part of a systemic marketing strategy.
________________________________________
Final Thoughts
It is disheartening to abandon software that I genuinely found useful, especially since the tools themselves performed well from a technical standpoint. However, functionality cannot excuse manipulative marketing tactics, particularly when those tactics override user preferences and compromise user trust.
As consumers, our choices matter. If you have purchased IObit software and experienced similar issues, I encourage you to demand accountability—uninstall the software, request a refund, and make your experience known publicly.
Until IObit takes real steps to respect its paying customers by removing forced advertising from its premium products, I cannot recommend their services.
________________________________________
Company Profile
IObit Inc
665 3rd St, San Francisco, CA 94107
📈 Revenue: $10–50M annually
🌍 Global Reach: 500M+ downloads
Products: Advanced SystemCare, Driver Booster, IObit Malware Fighter, Smart Defrag, IObit Uninstaller, Software Updater, Protected Folder, MacBooster.

19 June 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 1 out of 5 stars

STAY AWAY FROM IOBIT!

Provides a variety of tools some antimalware doesnt but none essential.
However it also corrupts files and installs adware that regularly pops up on your desktop.
Its also extremely hard to uninstall
After over a year of uninstalling it, I'm still finding residual files and most cant be deleted by regular means.

19 June 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 4 out of 5 stars

Customer service

Well I had an issue with some software I bought and it had to be uninstalled, I emailed the company around 6 days after purchase and I had a reply within an hour or so. They refunded me for the product without question.

12 June 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try.

If you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

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