Invent Marketing & Tourismus GmbH Reviews 539

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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3.5

Average

TrustScore 3.5 out of 5

539 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Nice hotel with some good spa offers…

Nice hotel with some good spa offers and really good food!

30 October 2024
Unprompted review
Invent Marketing & Tourismus GmbH logo

Reply from Invent Marketing & Tourismus GmbH

Dear customer,

Thank you, we are very pleased about your positive feedback.

Kind regards
Your URLAUBSBOX service team

*******************************************************************
Sehr geehrter Kunde,

danke, wir freuen uns sehr über Ihr positives Feedback.

Liebe Grüße
Ihr URLAUBSBOX Serviceteam

Rated 5 out of 5 stars

Perfect costumer care

I had at the begging issues on the booking but when I reached out for help they were very supportive

1 September 2023
Unprompted review
Invent Marketing & Tourismus GmbH logo

Reply from Invent Marketing & Tourismus GmbH

Dear Customer,

we are pleased, that you are satisfied with our service.

Kind regards
INVENT Team

Rated 4 out of 5 stars

I would like a faster response to the…

I would like a faster response to the reservation.

19 August 2023
Unprompted review
Invent Marketing & Tourismus GmbH logo

Reply from Invent Marketing & Tourismus GmbH

Dear customer

Thank you for your feedback.

The hotels always have 48 hours to submit a response. However, there are many hotels that reply much faster.

Please note that we are not a booking platform where a confirmation can be made immediately, as we have a contingent that can be queried.

Kind regards Your INVENT Service Team

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