Please taking photo for sending evidence for foreigner as me. Because I live in BKK, Thailand. I'd like to know how real bouquet looked like and my special person who received the bouquet got it actua... See more
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See what reviewers are saying
I ordered some flowers for my friend’s birthday and wanted to receive some photos of my gift before delivery. So i contacted their customer support and Nathalie from their custom support team really h... See more
Living abroad Interflora enables us to keep in touch with our family and show them that we care. I ordered pink roses for my aunts birthday - because the site was in Swedish I had some difficulty find... See more
We have used Interflora once before and have been very happy with the ease of ordering flowers in Sweden. We particularly want to thank Nettans Blomeri in Skoghall with whom we have dealt for many ye... See more
Company details
Written by the company
Interflora AB är Sveriges ledande företag inom blomsterfackhandel och driver idag den marknadsledande blomsterförmedlingen Interflora.
Välkommen till Interflora
Written by the company
- Interflora Blomsterhandel
- Vår vision är att få fler att älska blommor – och varandra. Det är det vi kallar The Flower Effect. Vi tror att det bästa sättet att visa känslor på är att skicka blommor. För att leendet hos den som får blommor är så äkta. För att blommor kan förvandla ett helt rum. För att de doftar gott. För att man blir lycklig i själen av att ge.
Leverans samma dag
Beställ blommor med leverans samma dag
Skicka Blommogram med leverans samma dag! Beställ vardagar innan kl 14, och lördagar innan kl 11 och få blommorna levererade samma dag.
Contact info
Gustavslundsvägen 18, 167 51, Stockholm, Sweden
- 08-634 44 30
- kundservice@interflora.se
- www.interflora.se
4.3
Excellent
50K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Bra service
10 January 2024
This was amazing
This was amazing. Super easy to work through the website and get exactly what I was looking for. The delivery was out to a rural area and it went just fine. Absolutely pleased with my experience and would definitely recommend this service.
29 December 2023
Thank you for the service provided
Thank you for the service provided. Very helpful and efficient. I ordered all the way from Malta.
23 December 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I bought a plant but it ruined very soon
16 December 2023
Reply from Interflora Sverige
Hi We are so sorry to hear that. If you return with a picture of this, we can investigate this further. Email in picture to kundservice@interflora.se Best Regards Interflora AB
Birthday gift
I recently placed an order for a bouquet of flowers. I am beyond pleased with the entire experience. From the easy ordering process to the breathtaking bouquet that arrived at my doorstep, every aspect of this floral journey was nothing short of exceptional.
23 December 2023
Not satisfied!!
Not satisfied!!
I have been only sending bouquets from you guys and recommending everyone for it. Last two time it was satisfactory delivery but I’m not so happy this time. I got a call that a colour flower is finished so they will be using something else instead. I trust you guys and said yes. But, the deliverd bouquet was not so good as I expected. It didn’t look so fresh. I understand it will not exactly look same as shown in the picture there but still could have looked better. I paid 827 kr for this! Flowers from local markets ICA would be more fresh looking and well presented than this. Sadly, disappointed!
15 December 2023
Unprompted review
Reply from Interflora Sverige
Hello!
Thank you very much for your feedback, which we greatly value. It really doesn't sound good and we are very sorry that you were so disappointed with the bouquet.
When you choose a menu bouquet from our website, you should be able to trust that the bouquet looks like the example picture. 10 Pastellrosor, there should be: 4 pink rosesc 3 white roses, 3 violet roses and eukalyptus.
Sometimes it happens that a flower shop runs out of the exact flowers to make an ordered bouquet and then they can replace as long as the bouquet ressembles the chosen one regarding colours and shape.
Please email us to : kundservice@interflora.se together with a picture, your order number and opionion and we will investigate and get back to you. Worth noting is that the bouquets on the website are photographed more unfolded than as our affiliated stores deliver them. The reason is by doing so the recipient will get as long-lasting joy as possible from their flowers. But when the flowers then bloom, the bouquet should resemble the picture on the website.
The bouquets shown on the website are also tied so that you can see every single flower, i.e. "one-sided", while when they tie bouquets that are sent out to recipients / customers, they are made so that the bouquet has no clear front or back, but must be beautiful from all directions.
Sincerely, Interflora / Carolina
We have used Interflora once before and…
We have used Interflora once before and have been very happy with the ease of ordering flowers in Sweden.
We particularly want to thank Nettans Blomeri in Skoghall with whom we have dealt for many years. They are so nice and their flower arrangements are wonderful.
11 December 2023
It was wonderful (last minute) to…
It was wonderful (last minute) to congratulate my friends on their silver wedding anniversary. With your assistance this was possible. Thanks!
9 December 2023
thank you for the perfect service
thank you for the perfect service. Unfortunatly I don't speak Swedish (I don't live in Sweden) and it would be great if an ordering form in english would be available.
with kind regards
Sonja
2 December 2023
Nathalie, Best customer Support person
I ordered some flowers for my friend’s birthday and wanted to receive some photos of my gift before delivery. So i contacted their customer support and Nathalie from their custom support team really helped me a lot. she is so sweet, understanding and professional. She knows how to treat customers! Literally the best customer support i’ve met. and she definitely deserves a raise!
5 December 2023
Unprompted review
Excellent and expedient service
29 November 2023
I received a bouquet of flowers with…
I received a bouquet of flowers with brown edges for my 1329 sek order. I will never order from Interflora again.
17 November 2023
Reply from Interflora Sverige
Hello and thank you very much for your feedback!
It was very sad to hear that you were so disappointed with the delivered bouquet. It goes without saying that the flowers must be fresh. We are very sorry for what happened.
We have a five-day guarantee on our fresh flowers. As flowers are delicate, it is important to contact either the store that delivered the flowers or us at Interflora customer service as soon as possible.
Since you felt that the flowers did not measure up, we would appreciate it if you emailed us at kundservice@interflora.se with a picture, order number and your comments and we will investigate what happened and get back to you.
Best regards, Interflora / Carolina
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