A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.
I've used Interflora on many occasions. I also pay the yearly delivery package which has more than paid for itself with unlimited included delivery. 9/10 times the service and the blooms n bits have b... See more
Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more
Company details
Written by the company
Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- hello@interflora.co.uk
- www.interflora.ie
4.2
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found the website easy to navigate…
I found the website easy to navigate and the follow up to my order excellent.
The flowers were beautiful and well received on time.
4 May 2026
Delivered a nice bunch of flowers on…
Delivered a nice bunch of flowers on time. Recipient happy with them.
4 May 2026
Delivery and tracking second to none
3 May 2026
I had an excellent experience
I had an excellent experience, beautiful flowers, prepared locally, delivered same day with delivery notification.
Would use this service again in a heartbeat
1 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery did not happen on selected day…
Delivery did not happen on selected day
Could not reach customer service
Shop from a local florist not this team
23 April 2026
Reply from Interflora.ie
Good morning Sean,
Thank you for taking the time to leave feedback, I can see that you have contacted us directly, and that we have now resolved this issue for you.
With kind regards
Michelle
Great quality and fast delivery
30 April 2026
The bouquet was ridiculously small for…
The bouquet was ridiculously small for “standard” and bore no similarity to the photo advertised when I selected it. Definitely not worth €57
29 April 2026
Reply from Interflora.ie
Dear Lorna,
Your Interflora Order Number: 60031075201.
Thank you for your quick response.
I’m so sorry your gift wasn’t as beautiful as you hoped it would be, this definitely isn’t the service we aim to provide, and I can imagine how disappointed you are.
Please let us know if you would like us to send a complimentary order on our next available date? Alternatively, I can action you with a full refund.
You can reply to this email or message us on our website www.interflora.co.uk.
Kind regards,
Beth
My flowers still have not been…
My flowers still have not been delivered! 12 days later!
26 April 2026
Reply from Interflora.ie
Hi Mary, I would like to investigate this. I have sent an email to you in regards to this. Thank you, Beth
Very happy with the service and the…
Very happy with the service and the flowers that were delivered to a client. Would definitely recommend.
22 April 2026
The courier decided to throw them over…
The courier decided to throw them over the wall. Nasty. Especially when it was a 50th birthday bouquet
17 April 2026
Reply from Interflora.ie
HI John, I am sorry to hear of your experience on this occasion. Thank you for taking my call today. Best wishes, Valerie
website misleading
flowers not great. Website misleading as i ordered 2 chocs and 2 cards by mistake.
23 April 2026
Very pleased with order
21 April 2026
Kept up to date on purchase right from…
Kept up to date on purchase right from ordering to delivery which was realky good. Recipient was delighted with bouquet.
23 April 2026
perfect service
20 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.