Interflora.ie Reviews 

8,583
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 694 reviews, reviewers had a great experience with this company. Customers consistently praise the efficient and timely delivery service, noting flowers often arrived as requested. Many are delighted with product quality, describing bouquets as beautiful, well-presented, and frequently exceeding expectations. The overall service, including easy ordering and clear communication, is highlighted as excellent. However, some customers noted issues with delivery, such as non-delivery or unexpected communication spoiling surprises. A few also felt product quality was inconsistent, with bouquets not always matching website images or having a shorter lifespan. These experiences led a minority of reviewers to express dissatisfaction.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising prompt and efficient... See more

Product

Consumers generally express satisfaction with the product, particularly praising the beautiful presentation... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy, convenient, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and a strong intent to use... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing delight over the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

I've used Interflora on many occasions. I also pay the yearly delivery package which has more than paid for itself with unlimited included delivery. 9/10 times the service and the blooms n bits have b... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.2

All reviews

(8,583)

690 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Interflora did not deliver flowers on time.

Interflora did not deliver flowers on time. They were 24 hours late. When they were delivered the enclosed docket said they were delivered on time. They were not left in the "porch" as instructed.

6 April 2026
Interflora.ie logo

Reply from Interflora.ie

Hello David, I am really sorry you are unhappy with our delivery service. I can confirm I have sent you an email regarding this. Kind regards, Candice

Rated 1 out of 5 stars

Delivered to the wrong house bad service

Delivered to the wrong house. It was for a very special day abd took them 3 dats to reply and 4 days to apologise. Given exact location, couldnt be bothered to follow it and just left on a random door. I choose IF as they delevired to my mums house on numerous occasions before eventhought their prises are very high abd I had to pay for delivery. No offer to reimburse delivery charge either. Wont use again

10 April 2026
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Reply from Interflora.ie

Hi Celine, thank you for your survey. I'm sorry to hear of your experience and understand why you are disappointed. I've sent an email discussing your complaint further.
Kind regards
Katy

Rated 1 out of 5 stars

Cancelled order at last minute

Accepted my order for delivery to a particular address, and then a week later, on the day the order was supposed to be delivered, emailed to say they didn’t have a local florist in that area and canceled my order. Very annoying as it was then too late to go with another company in time, and they should have known whether they had local florist partners when they accepted the order.

5 April 2026
Interflora.ie logo

Reply from Interflora.ie

Good Morning, Ciara. Thank you so much for your feedback. I'm so sorry to see this was your experience with us. I've sent you an email to discuss this further. Warm Regards, Jade

Rated 2 out of 5 stars

Bunch of flowers too small

Bunch of flowers that arrived looked much smaller than photo representing what was to be sent. This is second time I have had this experience. Wont use interflora again. Probsbly better to go direct to a florist ensure quality matches price paid.

31 March 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Sharon, I’m really disappointed to hear about your flowers. I have sent you an email with more details. Thank you for taking the time to leave us your feedback. Kind regards, Julie

Rated 4 out of 5 stars

Good and prompt service

Good communication and delivered on time.
Nice selection but the variety was lacking in some respects. To much fill in greenery.
Happy enough though . Would use again.

2 April 2026

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