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Interflora France Reviews 

91,033
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 4 out of 5 stars

Great experience overall. Had some difficulties choosing because purchase was for a friend in Réunion. However final product was great & was delivered directly to my friend on time & in outstanding co... See more

Rated 1 out of 5 stars

Français Commande IT1104845867. J’avais commandé des fleurs, un cadeau et une carte pour l’anniversaire de ma mère. Le jour même, à l’heure prévue de la livraison, j’ai reçu deux e-mails. L... See more

Company replied

Rated 5 out of 5 stars

We ordered flower from Slovenia to family in France. Delivery was next day. We are satisfied that you gave us this possibilitie The only thing what we missing is... possibilitie to see how the bouqu... See more

Rated 5 out of 5 stars

Super contact via le site, du choix pour ses moments difficiles [deuil], belle composition comme sur le site net, et livraison impeccable. Ravi Merci a vous.

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Florist
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Faites livrer un bouquet de fleurs, 7/7, en France et à l'étranger, avec les artisans-fleuristes Interflora. Quelle que soit l'occasion n'hésitez plus: Dites-le avec des fleurs !

Qui sommes-nous ?

Written by the company

Livraison 7j/7
Pour toute commande passée avant 17h, livraison possible dans la journée (sauf dimanche après-midi)
Remise du bouquet en main propre
Pas d'envoi postal ! Les artisans-fleuristes Interflora vous livrent en main propre. En cas d'absence un avis de passage sera laissé au destinataire.
5200 artisans-fleuristes
Sélectionnés avec soin, nos fleuristes sont répartis dans toute la France.
Livraison dans le monde entier
45000 fleuristes sont là pour livrer vos proches même à l'autre bout du monde.

Contact info

3.9

Great

TrustScore 4 out of 5

91K reviews

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3.9

All reviews

(91,033)

18,284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would like to say there was a…

I would like to say there was a experience or a service but it wasn’t
I booked a bouqeut of flowers for my girlfriend to be delivered on 14th february, they sent me an email with delivery confirmation, but there was none, my girlfriend was not called, I called, they said will call me back, that never happened, after three days they told me flowers are at the florist which was an convenient because was just 3 minutes away from my girlfriend, she went there, nothing!! I ask for a refund for this terrible organisation and nothing, I would never recomand it

14 February 2026
Unprompted review
Interflora France logo

Reply from Interflora France

Hello Petru Florin Pasca,
We sincerely apologize for the inconvenience you experienced with the delivery of your Valentine's Day order.
After checking with the florist, it appears that the recipient was contacted, but we fully understand that the bouquet was not delivered to her as planned. This situation does not reflect the service we want to offer to our customers.
The refund of 69,90€ has already been processed and will appear in your account within 48 hours or at the end of the month if you paid for your purchase with a deferred debit card.
As we are particularly attentive to your satisfaction, we are also offering you a voucher 14.95 € valid until 31/08/26 on our website www.interflora.fr. 
To benefit the promotional code, simply enter the reference of your promotional code DEM-GAA9-Z741-43G3  in the “Promo code or voucher” field when placing your next order.
Thank you, and once again, we apologize for any inconvenience.
Salima from the Interflora France 
I🌸YOU
http://bit.ly/Fleurs-Interflora

Rated 3 out of 5 stars

On dit que le code promo 15 FLOWERS…

On dit que le code promo 15 FLOWERS sera appliqué au moment du paiement mais il n’en ai rien du tout.

26 February 2026
Interflora France logo

Reply from Interflora France

Bonjour,
Nous sommes désolés pour cette situation. Votre code promo n’a pas pu s’appliquer car le produit que vous avez choisi bénéficiait déjà d’une offre (vase offert ou réduction incluse), et les codes ne sont pas cumulables avec ces offres.
Nous restons à votre disposition pour toute question. 
Je vous souhaite une journée fleurie 💐
Paméla de l'équipe Interflora France 
I🌸YOU https://bit.ly/IflowerU

Rated 1 out of 5 stars

Code de réduction donne par interflora…

Code de réduction donne par interflora non fonctionnel
Site non intuitif mal fait.

25 February 2026
Interflora France logo

Reply from Interflora France

Bonjour Jean-Christophe Gagnaire,
Nous sommes navrés de lire votre déception et nous vous prions de nous en excuser. Notre service client vous contacte par mail pour vous apporter une solution. Je vous souhaite une soirée fleurie 💐
Gaël de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU

Rated 4 out of 5 stars

Overall our experience was good, but it was very difficult for us to order from Canada in English without speaking French. Our savings was CoPilot from Microsoft which helped us xplain what we needed

Our experience was outlined below, but being English with only very limited knowledge of French it was very difficult, but utilizing Miscofoft CoPilot helped dramatically and ultimately the confirmation we receive of the order was as we ordered, but unfortunately your promised delivery date was not met. you also decided to deliver to a different location from the home address we had requested in Estaing.
overall because of Valentines Day proximity I understand you had a VERY busy week, so the problems we suffered is forgivable. Thank you.

13 February 2026

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