It is a lot of money for flowers we could buy in the supermarket. But we are paying for convenience and delivery to a dear friend in another country without the cost of being there personally. The ple... See more
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I've been buying products from Interflora for years, and I'm very satisfied with my relationship with the store. However, I'd like to make a suggestion. I tried to buy a gift for my niece that include... See more
Very good service easy to order and payment method . The flowers just so fresh and beautiful same as pictures shows. Thanks interflora for let us reaching out with flowers to our loved ones ☺️🌹
I have used Interflora's flower deliver services multiple times a year for the last probably 10 years. It is reliable, convenient and easy to use. Perhaps not the cheapest service, but I am happy to p... See more
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Written by the company
Husk hinanden. Vi ved nemlig, hvor meget anerkendelsen og opmærksomheden mellem mennesker betyder. I dag er Interflora mere end blomster. Historien om Interflora er historien om et firma, som har formået at følge med tiden og forny sig ved løbende at tilpasse sig kundernes ønsker og behov. Der har i denne proces været en fin balance mellem tradition og fornyelse, og Interflora har gennem tiden stadig formået at værne om floristernes håndværkstradition i deres blomsterbinderier. Selv om blomsterne er Interfloras varemærke, og stadig udgør kernen i forretningen, så udvikler gavesortimentet sig støt og roligt. Men, Danskerne vil gerne give andet end blomster, og derfor tilbyder Interflora i dag også øl, vin, spiritus og chokolade samt smukke vaser til blomsterne.
Written by the company
Contact info
Park Allé 380, Denmark
- www.interflora.dk
4.4
Excellent
59K reviews
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Very good service easy to order and…
Very good service easy to order and payment method . The flowers just so fresh and beautiful same as pictures shows. Thanks interflora for let us reaching out with flowers to our loved ones ☺️🌹
12 March 2026
Bought good flowers here 🌹
14 February 2026
Unprompted review
I got the discount code but I couldn't…
I got the discount code but I couldn't figure out how to use, otherwise the order process is easy and I hope it will arrive correct to the destiny
28 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order delivered late, wrong bouquet, no text on the card
I ordered a bouquet through Interflora Denmark for international delivery on 14 February and selected expedited delivery to ensure it would arrive on time.
Instead:
- The flowers were delivered on 16 February.
- The bouquet delivered did not resemble what I ordered.
- The greeting card text was not printed.
- The recipient was not informed of the sender, and we only established four days later that the bouquet was from me.
Interflora’s explanation relied on international cut-off times, extensive terms and conditions, and the argument that local florists may substitute flowers based on availability, season, and their “interpretation of the chosen style.”
In practice, this means the selected delivery date was missed, the product did not match what was advertised, and the personal message - the essential part of the gift - was omitted.
While Customer Service responses were polite and timely, the company did not take meaningful responsibility for a clear service failure. The resolution offered did not reflect the seriousness of the issue.
This experience fell significantly below reasonable expectations for a professional international florist service. I will not be using Interflora Denmark again.
13 February 2026
Reply from Interflora Danmark
Hello
Thank you for your review.
We are sorry that your experience did not meet your expectations. We understand how important both timing and the personal message are when sending flowers internationally.
As previously explained in our correspondence, international deliveries operate with a fixed cut-off time of 12:00 noon (Danish time) the day before the requested delivery date. Your order was placed on 13 February at 20:07, which was after the deadline for guaranteed delivery on 14 February.
International orders require manual coordination between Interflora’s international office and the local florist in the destination country. While the website allowed the selection of 14 February with expedited delivery, all purchases remain subject to our general terms and conditions accepted at checkout. The expedited fee ensures priority handling within operational capacity but does not override the international cut-off time, particularly during peak periods such as Valentine’s Day.
Regarding the bouquet, the product description states that each arrangement is individually created by a local florist using seasonal availability, and variations from the image must therefore be expected.
We regret that the overall experience did not meet your expectations, even though our customer service team handled the case in accordance with the applicable terms.
Kind regards,
Interflora 💐
The delivery on same day before 3pm
The delivery on same day before 3pm, saved me from alot of trouble. Overall nice flowers and customer service 👌
21 February 2026
ordering from the US was very simple
ordering from the US was very simple. although an option for english would have me me,
20 February 2026
Was happy with your prompt service.
Was happy with your prompt service.. The gift arrived and the small hitches were sorted... You made my Valentines memorable!
14 February 2026
Hurting levering men…
Hurting levering, men kortet blev desværre vådt og ridsede under transport.
13 February 2026
Great products, but poor customer service experience
I have always been very satisfied with Interflora’s service and their lovely packaging. However, my experience today with their customer support was incredibly disappointing.
The representative I spoke with seemed to have zero interest in helping me, which is a real shame given how positive my previous experiences have been.
Great flowers, but the support side definitely needs more focus on the customer.
14 February 2026
Unprompted review
Did not work on pc and almost…
Did not work on pc and almost impossible to order to Italy
13 February 2026
Reply from Interflora Danmark
Hello
Thank you for your review.
We are very sorry to hear that the website did not work properly on your PC and that you experienced difficulties placing an order to Italy. That is certainly not the experience we aim to provide.
We would very much like to look into this further. Please feel free to contact our customer service at interflora@interflora.dk
or call us at +45 43 43 47 47, and let us know which browser you were using and what issue you encountered.
Kind regards
Interflora 💐
Virkelig let at handle på Interfloras…
Virkelig let at handle på Interfloras hjemmeside
12 February 2026
it was really nice
6 March 2025
Web page is not working properly
10 February 2026
Reply from Interflora Danmark
Hello
Thank you for your review.
We are very sorry to hear that our website did not work properly. We would very much like to investigate what may have happened.
Please feel free to contact our customer service at interflora@interflora.dk
or call us at +45 43 43 47 47, and let us know what issue you experienced, as well as which device and browser you were using.
Kind regards
Interflora 💐
good service
8 February 2026
Nice and easy!
2 February 2026
Always on time • Beautiful flowers •…
Always on time • Beautiful flowers • Easy order
31 January 2026
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