Delivery was on time & the courier lady was very pleasant. Flowers were beautifully arranged & now seven days on are still blooming,although the roses are starting to dry out. All in All a great exp... See more
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Review summary
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Reviews shaping this summary
Flowers delivered for my dad's birthday was my 2nd Interflora delivery this year. 1st was for Mothering Sunday. Both deliveries were LOVELY and very well received. Huge thanks to Stems in Cambourne. T... See more
The flowers that my wife received were so beautiful, they were fresh and wonderfully presented. It put a big smile on her face and that was the whole point. I don’t get flowers anywhere else than In... See more
Hi i’ve used Interflora many times now & never once have i felt disappointed with the flowers, the condition / health is always top notch & look amazing…!!!!! 10/10 for every part of the service yo... See more
Company details
Written by the company
Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.co.uk
4.3
Excellent
151K reviews
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Easy website to navigate and the…
Easy website to navigate and the flowers & Champagne were beautiful apparently and delivered he same day, within hours of purchase.
27 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Extremely disappointed with the flower content
Extremely disappointed with the quality of the flowers chosen by the florist, It certainly wasn't worth the money I paid.
29 May 2026
Reply from Interflora UK
Hi Jean, I'm sorry to hear you are disappointed with the flowers chosen. If you would like me to investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number, and a photo of the flowers.
Kind regards
Katy
The flowers
The flowers, which were a birthday gift, were not received. I have sent several email asking what happened and each time was told they would get back to me in 48 hours. A week has gone by and i still have not heard anything. The next step is for my solicitor to get involved. I have used Interflora before and was always very pleased with them. Not now.
30 May 2026
Reply from Interflora UK
Hi Linda, I'm sorry to hear of your experience and understand why you are disappointed. Thank you for speaking with me today, I am pleased to have been able to help on this occasion.
Kind regards
Katy
Beautiful bouquet delivered to my…
Beautiful bouquet delivered to my friend - she loved them - thank you!
19 May 2026
Flowers were gorgeous and arrived in…
Flowers were gorgeous and arrived in great condition
26 May 2026
The flowers arrived safely as they were…
The flowers arrived safely as they were for a friends 70th birthday.
29 May 2026
Excellent service from Interflora
Excellent service from Interflora, I had to change the delivery date at short notice due to unforeseen circumstances and my order was placed "on hold" until I could supply new delivery date. Beautiful flowers and chocolates all delivered perfectly for a special birthday. Thank you.
29 May 2026
Interflora - Simply The BestI chose some flowers online from…
I chose some flowers online from Interflora for my friend's birthday. I have used Interflora before and have always found them reliable and the blooms they arrange are beautiful. My friend was overjoyed with her bouquet. She couldn't believe how beautiful the flowers were. Plus, I knew why she was pleased because the florist had sent me a photograph of the display upon delivery. I would highly recommend Interflora for the reliable service and products they provide.
23 May 2026
Perfect flowers
Delivered on time & recipient was thrilled with the flowers - she said they were perfect.
29 May 2026
Beautiful birthday flowers.
I sent birthday flowers to a close friend and the bouquet was just beautiful. The service was excellent and I was kept informed along the way.
My friend was thrilled with the flowers.
26 May 2026
Excellent same day service
Excellent same day service. Beautiful blooms. Our daughter was delighted
29 May 2026
Beautiful flowers delivered to my family
Needed to send flowers to family in Spain & I’m in uk. Interflora are a reputable company which you can rely on & have used them twice now. Clear & easy website & flowers were delivered by a local florist & were happily received.
26 May 2026
So pleased with the whole experience
So pleased with the whole experience. Easy to choose and order. Flowers were gorgeous and delivery was brilliant.
28 May 2026
Ordered a large bouquet
Ordered a large bouquet , neutral one . So the first mistake I made was I put my email address a letter incorrectly. I contacted customer service and they were great , found the order and forwarded receipt and delivery details etc . They attached photo of the bouquet . My neutral bouquet had pink flowers ! I was shocked and disappointed. Why would I receive a pink and white bouquet when I ordered a neutral one . I contacted customer service twice twice and didn’t get a single reply . Shocking , what was meant to be a special gift , turned into a huge embarrassment. I would have been better going to a supermarket. I definitely wouldn’t use again .
22 May 2026
Unprompted review
Reply from Interflora UK
Hi Tracey, thank you for sending your survey, I'm sorry to hear pink flowers were included in your neutral bouquet. I've left you a voicemail and sent an email addressing your complaint.
Kind regards
Katy IBU
Having always chosen interflora
Having always chosen interflora, my partner wasn't that impressed with my latest offering , usually you guys do me proud so I was somewhat taken aback to hear things were not great .
28 May 2026
Flowers received without names of…
Flowers received without names of sender also didn’t look like picture that represented our choice.
24 May 2026
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