Insureon Reviews 2,271

No communication, rate hikes over 100% with zero claims filed. Garbage insurance, garbage service complete ripoff bait & switch company

Renewal reminders started just early enough to get it onto my to-do list and regular updates with a clear explanation of the due date allowed me to get this done at my convenience without anxiety. Straightforward online process for renewal with option to pay by bank account direct transfer was appreciated.

Christine was wonderful to work with to get my business insured! She found us the best prices and was quick to respond with any questions we had! Would definitely recommend her and Insureon!

Heather was patient, helpful and informative and found me the best coverage for my needs and budget.

Easy to work with.

great quick and friendly service. knew exactly what I needed, which helped me out tremendously!!

My assigned broker refuses to do the research to lower our cost for e&o insurance for the past 3 years. She waits until the last minute and gives excuses. I sent her an email of my expectations and deliverables I needed to ensure she did her dual diligence. Received nothing.

Angie our representative is prompt, courteous and effective in her role at Insureon. We value her work ethic and care for our company's needs. Thank you!

I was trying to get a quote for my new business, and in my industry insurance is critical for closing contracts with other businesses.

My broker was incapable of listening to my requirements both on the phone or reading emails. It took him a month of back and forth, multiple mistakes to finally draft a contract that had my requirements which should have been turned around within a week. I escalated to his management and asked to switch brokers because I'm a small business and cannot afford the churn or latency since 100% of my contracts require endorsements, COIs, etc. customized as part of the funnel to closing contracts. His management was defensive, condescending, and ultimately because of how I was treated as a customer, I didn't want to work with these brokers or their management chain. I couldn't trust that they would be able to do their job and not impact my sales funnel.

We have been with Insureon for over 15 years. This year we were less than impressed with the agent servicing our account and the fact that we again pay a fee to the agency for renewing our policy. We were charged this fee last year but didn't pay much attention to it. With costs increasing all the time having an extra service fee for doing your job caused this rating to be lower than in other years.

From start to finish, communication was great. There were no confusing terms or drawn out nonsense. Coverages are amazing and the price point is terrific. There were no hidden costs or fees.

execellent communication throughout the process, answered all my questions in detail.

Quick, professional, and found the best deal of all the vendors I got bids from. Staff was very quick to respond, and helpful.

I worked with Denise Smith to help get coverage for my physical therapy company. I had some unique needs regarding coverage and Denise was very helpful in sorting everything out and getting everything ready in a very timely manner. Thank you so much!

Insureon was very responsive. They were knowledgable and helped guide me toward an insurance solution that worked for my circumstances.

I want to than Kevin for being patient and working through the process with me. Thank you and would recommend