insurefor.com Reviews 

2,323
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 655 reviews, reviewers overwhelmingly had a great experience with this company, finding the process of setting up travel insurance to be very easy and straightforward. Customers consistently praise the competitive pricing, often noting that they received excellent value and some of the lowest quotes available for their coverage needs. The online service and website are frequently highlighted as user-friendly and efficient, making it simple to navigate and understand all options. The staff are also commended for their helpfulness and ability to quickly resolve issues, contributing to a smooth overall experience. However, some people were dissatisfied with not receiving documents immediately or experienced issues getting a quote, and a few mentioned unhelpful interactions with staff.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable quotes,... See more

User experience

Consumers find the user experience to be very positive, consistently reporting that the system and website... See more

Service

Users describe positive interactions with service, highlighting it as straightforward, affordable, and easy... See more

Website

Customers had positive experiences with the website, often describing it as quick, easy to use, and simple to... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting helpful, patient, and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great price for a good policy. Good communication which was easy to understand. It would have been 5 stars if payment could have been taken immediately rather than by Direct Debit.

Rated 4 out of 5 stars

Very easy website to navigate and a great price for Travel cover with all existing medical problems covered.We will report more after the holiday. Hoping we may not need to make any claim

Rated 4 out of 5 stars

I had holiday insurance from this company last year which runs out soon so looked at renewing again for the coming year and as the price was roughly the same I decided to renew. I did this online and... See more

Rated 4 out of 5 stars

Setting up travel insurance was easy peasy but what they will be like when it comez to claiming who knows should do this after you been away not before9


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Information provided by various external sources

insurefor.com provides cheap travel insurance without compromising on the cover. Whether you are looking for single trip or annual multi trip travel insurance in the UK, Europe or Worldwide, then insurefor.com has the right cover at the right price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,323)

556 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever
Didn’t even bother reaching back to me after making my claim

22 July 2025
insurefor.com logo

Reply from insurefor.com

Dear Jennifer,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Insurefor.

I am sorry to hear that you have not yet heard back from anyone about your claim. Claims are handled on our behalf by Axa. I have passed your details to the claims team at Axa and have asked that they make contact with you.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

Rated 1 out of 5 stars

Ripped off

Wanted to change my policy from Europe to include world wide to cape verdie because we were going to Turkey and decided to change

Called up I had already paid £212 now they want £500+ i had already done a quote online and it comes to £170 what is going on with this company.
Iv only had policy for 1 month only getting a refund of £127 when I paid £212

6 March 2026
Unprompted review
insurefor.com logo

Reply from insurefor.com

Dear Carol,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Insurefor.

I am sorry to hear that you feel ripped off. Our premiums can vary due to several factors, including inflation, rising medical costs, and the overall claims experience of the underwriter in the preceding year. Additionally, broader market conditions can also influence pricing. When cancelling a policy if it is outside of the 14 day cooling off period then you would only receive a pro-rata refund, this is stated in your policy wording booklet. This is because you have been covered since the date of purchase for any cancellations.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

Rated 1 out of 5 stars

Untrained customer service

Non professional and untrained customer service, so disappointed after calling them. I was planning to buy this policy for my family and got stuck with some of the travelling issues, the lady on phone made me more confused. Now I have changed my mind and looking for other policy.

2 March 2026
Unprompted review
insurefor.com logo

Reply from insurefor.com

Dear Samara,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Insurefor.

I am sorry to hear that your recent contact with us was not up to our usual high standards. Unfortunately as you have not provided any details regarding your quote/call I am currently unable to look into this. I have requested more information via Trustpilot in order for me to investigate the matter.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

Rated 1 out of 5 stars

Brought the indont buysurance and couldent…

Brought the insurance and couldent download the the policy.phoned them and asked to send me them in the post which I never recieved

22 February 2026
insurefor.com logo

Reply from insurefor.com

Dear Bernadette,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Insurefor.

I am sorry to hear that you never received your documents before travelling. When a request for documents to be posted is made it can take up to 7 working days for the documents to be received. I have emailed them to you once again.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

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