Innofinity Worldwide 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

As a few others have said be wary Highest offer for my Iphone XS Max at £207 but today got a message about a "battery drain" issue, battery was 85% and no mention in terms about battery drain o... See more

Rated 5 out of 5 stars

I recently bought an iPhone XR from Innofinity… I have bought from them before, the reason I went back! Every person I spoke to were just fantastic! Amazing customer service! Replied pretty much insta... See more

Rated 4 out of 5 stars

This company is fake and somehow managed to find my name and address and for some reason, delivered a very suspicious looking advertisement for their company. This company is NOT to be trusted, and is... See more

Rated 5 out of 5 stars

Unfortunately the phone I purchased from them developed a fault after about a week and I had to purchase a replacement from a shop at a higher price. But, these things happen! I explained the probl... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store

Information provided by various external sources

Innofinity Worldwide is an e-commerce company based on eBay, mainly specialising in new and used mobile phones. Visit this site for more information about the company, the eBay store and any contact information.


Contact info

All reviews

(110)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unfortunately the phone I purchased…

Unfortunately the phone I purchased from them developed a fault after about a week and I had to purchase a replacement from a shop at a higher price. But, these things happen! I explained the problem and returned the phone, I received a full no quibble refund immediately.
I AM HIGHLY RECOMMENDING THIS COMPANY. THEY DO EXACTLY WHAT THEY ADVERTISE AND THATS QUITE UNUSUAL IN MY EXPERIENCE.
I look forward to using them again in the future.
👍👍👍👍👍👍👍👍👍👍👍👍

11 July 2020
Unprompted review
Rated 1 out of 5 stars

Highly unprofessional

I bought an iPhone 8 Plus and after it arrived I noticed the camera wouldn’t focus and appeared to have water damage. I got in contact and was told my postage would be paid for as I couldn’t return it through Royal Mail as I live outside the uk. After paying almost €50 to return the phone I was then told that postage wouldn’t be covered of amounts over €20 and haven’t received any compensation yet. After the replacement phone arrived the glass back was not put in correctly. I called customer service and the woman on the phone was almost laughing at it. I sent the phone back for a full refund and still have not received any compensation for the postage. Very unprofessional. Only secondhand/refurbished phone I have ever bought that there has been an issue with. Do not recommend. I also have not received a refund for the phone
********
They refused to give me a refund and sent back another iPhone 8 Plus not even the same color and poor battery health (83% I believe 85 is minimum for grade a)
Won’t answer phone calls or emails and I have also only received half a refund for postage and my messages are being ignored

8 July 2020
Unprompted review
Rated 4 out of 5 stars

A very pleasant company to deal with :-)

There was an issue with the item purchased but Innofinity Worldwide's communication was excellent and they were beyond fair in their resolution of the situation. Everything was done with efficiency and courtesy. I would purchase again from them without hesitation. The 4/5 is purely because of the unfortunate problem with the item purchased. I'd give 4.5 if I could.

2 July 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended..

Finally I received my iphone.. ❤️
From all along UK to my place..
Packaging was awesome.. Cellphone and accessories are totally fine.
Many thanks to them..
Great professionalism 😊

29 June 2020
Unprompted review
Rated 3 out of 5 stars

Item not as described

Item not as described. I wish I read the reviews before purchase. Phone itself in perfect condition but the screen was a poor 3rd party replacement. Returned and eventually was refunded hence 3 stars.

8 June 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look